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Mike Stevenson
30-60-90 Day Leadership Plan
Sales Manager – Sales Development Reps
Agenda
-Background/Strengths
-30 day Goal and Plan
-60 day Goal and Plan
-90 day Goal and Plan
-Summary of Qualifications
Please feel free to ask any questions
throughout the presentation.
Background
-Internally promoted from entry-level sales
rep to Director-level within four years.
-5+ years lead generation experience
-4 years sales management
-Top Sales Manager of 62 in 2011
-Relocated to Seattle to rebuild struggling
market
Strengths
-Motivational and Inspirational
-Awesome culture creator
-Forecast issues
-Adapt quickly
-Coaching/mentorship focus
-Trustworthy
30-Day Goals
Introduce myself to the people, internal
departments, and processes necessary to
identify areas of attention and growth
opportunities.
Introduction
-All Lead Gen Team Introduction
-Meet with Brad Hainer
-Meet with James Gallagher and Nathan Cowan
-Spend time with Maggie Peressini and John
McEntyre
Internal/Process
-Familiarize myself with team culture
-Learn sales process
-New hire/On-boarding training
-Follow lead conversion from start to finish
-Uncover key performance indicators for top
SDRs
People
-One-on-ones with each team lead
-Brief connection meetings with all thirty-eight
lead gen reps
-Identify key SDRs
60-Day Goal
Identify morale hot spots, potential team sales
coaching opportunities and performance
issues, hiring and recruitment philosophies,
and individual motivators in order to
implement a metrics-based improvement plan.
People
-Team event to build culture
-Engage Eric and Brian with daily meeting
-Institute one-on-ones with each direct rep
-Recognize key performers for incentivized
metrics
-Evaluate AE/MDR/SDR partners for
effectiveness
Sales Process
-Understand sale from start to finish
-Elaborate customer value prop by vertical
-Gather feedback from range of prospects
-Spend time listening to qualification calls
Internal/Process
-Introduce myself to key department teams
-AE SMB, mid-market, enterprise
-Operations
-Marketing
-Evaluate past performance metrics by team
and individual
90-Day Goal
Utilizing KPIs uncovered in the first 60 days,
implement a plan to measure improvements,
recognize and advance top performers, and
coach/mentor team leads and direct reports to
improved performance and progression.
People
-Implement appropriate personnel changes
that will lead to momentum building wins
-Place top performers and key SDRs on
progression plan to team lead position
-Develop individual coaching and motivation
strategies based off one-on-ones
Internal/Process
-Work with Brad to organize cross-team
meetings/trainings to further integrate and
motivate SDRs with AEs
-If appropriate, make changes to some of the AE
and SDR relationships by creating a mentorship
model
Growth Strategy
-Develop continued team training strategy
-Attract new talent
-Implement team lead training and progression
roadmap
Summary of Plan and
Qualifications
-Team/Individual training strategy

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30 60-90

  • 1. Mike Stevenson 30-60-90 Day Leadership Plan Sales Manager – Sales Development Reps
  • 2. Agenda -Background/Strengths -30 day Goal and Plan -60 day Goal and Plan -90 day Goal and Plan -Summary of Qualifications Please feel free to ask any questions throughout the presentation.
  • 3. Background -Internally promoted from entry-level sales rep to Director-level within four years. -5+ years lead generation experience -4 years sales management -Top Sales Manager of 62 in 2011 -Relocated to Seattle to rebuild struggling market
  • 4. Strengths -Motivational and Inspirational -Awesome culture creator -Forecast issues -Adapt quickly -Coaching/mentorship focus -Trustworthy
  • 5. 30-Day Goals Introduce myself to the people, internal departments, and processes necessary to identify areas of attention and growth opportunities.
  • 6. Introduction -All Lead Gen Team Introduction -Meet with Brad Hainer -Meet with James Gallagher and Nathan Cowan -Spend time with Maggie Peressini and John McEntyre
  • 7. Internal/Process -Familiarize myself with team culture -Learn sales process -New hire/On-boarding training -Follow lead conversion from start to finish -Uncover key performance indicators for top SDRs
  • 8. People -One-on-ones with each team lead -Brief connection meetings with all thirty-eight lead gen reps -Identify key SDRs
  • 9. 60-Day Goal Identify morale hot spots, potential team sales coaching opportunities and performance issues, hiring and recruitment philosophies, and individual motivators in order to implement a metrics-based improvement plan.
  • 10. People -Team event to build culture -Engage Eric and Brian with daily meeting -Institute one-on-ones with each direct rep -Recognize key performers for incentivized metrics -Evaluate AE/MDR/SDR partners for effectiveness
  • 11. Sales Process -Understand sale from start to finish -Elaborate customer value prop by vertical -Gather feedback from range of prospects -Spend time listening to qualification calls
  • 12. Internal/Process -Introduce myself to key department teams -AE SMB, mid-market, enterprise -Operations -Marketing -Evaluate past performance metrics by team and individual
  • 13. 90-Day Goal Utilizing KPIs uncovered in the first 60 days, implement a plan to measure improvements, recognize and advance top performers, and coach/mentor team leads and direct reports to improved performance and progression.
  • 14. People -Implement appropriate personnel changes that will lead to momentum building wins -Place top performers and key SDRs on progression plan to team lead position -Develop individual coaching and motivation strategies based off one-on-ones
  • 15. Internal/Process -Work with Brad to organize cross-team meetings/trainings to further integrate and motivate SDRs with AEs -If appropriate, make changes to some of the AE and SDR relationships by creating a mentorship model
  • 16. Growth Strategy -Develop continued team training strategy -Attract new talent -Implement team lead training and progression roadmap
  • 17. Summary of Plan and Qualifications -Team/Individual training strategy