Milagrow World Small Retail Conference India is as much a nation of retailers as it is of small businesses and farmers. Traditional retailers are the 3rd largest providers of employment in the country. They need to grow to survive and to survive, they need to adopt world-class, lowest-cost best practices. Milagrow has a dedicated retail practice, through which it provides 360 degree venture catalyst solutions to the growing retailers. The consulting solutions, however, can only reach a limited number of retailers. Therefore, Milagrow is building a global platform, which can help the smaller and independent retailers to enhance their skills and capabilities and grow their businesses to national and global scales. Introduction Milagrow World Small Retail Conference 2010, will be held on 22 -23 July at Le Meridien, New Delhi, will take up the cause of growth for small retailers in India, with the theme "Small is Tall, Will face All!” This conference will serve as a platform to bring together the global ecosystem of retailers. It would over the next few years, become the richest platform for smaller and independent retailers to learn & gain the latest knowledge & skills from the best in the business. The conference would include policy advocacy, release of path-breaking studies, inspiring success stories, mentoring workshops, retail skills and science sessions, etc. with an objective of offering every stakeholder in the retail ecosystem an excellent opportunity to learn, interact and network.

1. Small is Tall, Will Face All

2. Did You Know? Total retail sales in India will grow from US$ 353.0 billion in 2010 to US$ 543.2 billion by 2014. The growth in the overall retail market will be driven largely by the explosion in the organised retail market. India is recording an annual retail sales growth of 11.4 per cent. China and India are predicted to account for almost 91 per cent of regional retail sales in 2010 and by 2014 their share of the regional market is expected to be more than 92 per cent. For the fourth time in five years, India has been ranked as the most attractive nation for retail investment

3. Need for a Forum for Small Retailers To stay current and to take advantage of this tremendous growth Small Retailers Need to be exposed to Global Best Practices. A forum that will serve as a platform to bring together the global ecosystem of retailers. A platform for smaller and independent retailers to learn & gain the latest knowledge & skills from the best in the business. With an objective of offering every stakeholder in the retail ecosystem an excellent opportunity to learn, interact and network. And includes policy advocacy, release of path-breaking studies, inspiring success stories, mentoring workshops, retail skills and science sessions.

4. Presenting….. Small is Tall, Will Face All

5. Some of our Esteemed Speakers…

6. Abridged Agenda Day 1 : 22 nd July 2010 Time Description 09:30 am – 09:35 am Welcome Address Rajeev Karwal, Founder Director, Milagrow Business & Knowledge Solutions 09:35 am – 09:40 am The Journey of the Indian Customer over the Last Century From Chandni Chowk to Karol Bagh and then to Saket Shri Jyotiraditya Scindia, Minister of State, Ministry of Commerce and Industry 09:40 am – 10:10 am Small Retail & its importance for the Nation Shri Jyotiraditya Scindia, Minister of State, Ministry of Commerce and Industry 11:30 pm – 12:15 pm Evolution of Modern Retail and its Impact on Traditional Retail, across India Arvind Singhal, Chairman, Technopak 12:15 pm – 12:45 pm Fight Back of Small Retailers – Lessons from Across the Globe Hemchandra Javeri, Co-Founder & Executive Director, Forum Synergies (India) PE Fund Managers Pvt. Ltd. 1:30 pm – 2:15 pm Government Policy and Traditional Retail – Lessons from Across the Globe Hemant Kalbag, Partner and Vice President, A.T. Kearney Limited 2:15 pm – 3:00 pm Grassroots to Global – Taking India to the World Mehul Choksi, Chairman and CEO of the Gitanjali Group 3:30 pm – 4:30 pm Transition from a Family Run Business to a Professionally Managed Organization Kumar Rajagopalan, CEO, Retailers Association of India B.A. Srinivasa, Director, Viveks, Sanjay Sahni, Director, Ritu Wears, V.P. Harris, MD, Witco India, Om Manchanda, CEO, Dr Lal PathLabs 4:30 pm – 4:45 pm Customer Centricity : How to become a Customer Focused Organization Nishith K.L. Bhandarkar, General Manager-India, ME & Africa, Bare International 4:45 pm – 5:00 pm Advanced Business Analytics and Intelligence as a competitive edge Niraj Jaipuria, MD, BIRetail 5:00 pm – 5:30 pm Design and Customer Experience as a differentiator for Small Retail David Blair, Managing Director, Fitch

7. Abridged Agenda Day 2 : 23 rd July 2010 Time Description 09:30 am – 10:30 am World Class, Lowest Cost IT Software Solutions for Small Retailers Shoaib Ahmed , President, Tally Solutions, Kumar Vembu, CEO, GoFrugal Technologies, Prashant Lohia, Founder Ginni Systems, Bimal Sachdeva, COO, Dynamic Vertical Solutions (DVS), Swarendeep Singh, MD, Logic Software, Niraj Jaipuria, MD, BIRetail 10:30 am – 11:15 am The War of Talent in Retail – How to Acquire, Train and Retain Good People B. S. Nagesh, Customer Care Associate & Vice Chairman, Shopper’s Stop 11:45 am – 01:00 pm Innovative Formats and the Small Retailers Vandana Luthra, Founder, VLCC, T. S. Ashwin, MD, Odyssey Bookstore, Ashish Kapur, MD, Yo! China, Samir Kuckreja, CEO & MD, Nirula’s 2:00 pm – 02:30 pm Franchising – an effective way of scaling up fast Gaurav Marya, President, Franchise India 2:30 pm – 3:00 pm How will Independent Retail fund growth? Kanwaljit Singh, MD, Helion Venture 3:00 pm – 3:25 pm Innovative ways to manage a retail supply chain Vineet Kanaujia, General Manager Marketing, Safexpress 3:45 pm – 4:15 pm Consortium Buying to Counter the Buying Might of Modern Retail Rajeev Karwal, Founder Director, Milagrow Business & Knowledge Solutions 4:15 pm – 4:45 pm Release of Milagrow Research Calming the mind - 20 Opportunities which modern retail can never exploit 4:45 pm – 5:00 pm Valedictory Session : Emerging reality of Real Estate in India and its Impact on Small and Independent Retailers Anuj Puri, Chairman & Country Head, Jones Lang LaSalle Meghraj