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Event industry 
knowledge
Events 
• a thing that happens, 
especially one of 
importance. 
•a planned public or social 
occasion.
EVENT MANAGEMENT 
• Event management is the co-ordination, 
running and 
planning of all the people, 
teams and features that come 
together to create every kind 
of event.
• event management professionals 
work tirelessly to create the best 
experience possible for the guests, 
the stars, the sponsors & 
stakeholders, and the spectators.
• As an event manager, you are there 
to ensure the smooth running of 
the event, to minimise the risks and 
to maximize the enjoyment of the 
event audience. 
• The career path for a successful 
event manager does not involved 
running a party which turns out to 
be a riot.
Risk to safety of participants 
• Accidents and injuries sustained at 
soccer matches and music festival 
are some times fatal. 
• Concerns for safety are paramount 
and risk assessment forms a major 
part of any event proposal.
Financial Risk 
• Events are generally expensive, 
with high expenditure required 
over a very short period of time, 
and there are far higher levels of 
uncertainty about revenue and 
profit than there are with 
average business.
The most important things 
about event is that it is often 
highlight of a person’s life 
• A significant birthday, a wedding or a christening 
is so important to the main participants that 
nothing must go wrong. 
• If something goes wrong it cannot be easily 
rectified.
Events are characterised : 
• They are often “once in a life time” 
experiences for the participants 
• They are generally expensive to stage 
• They usually take place over a short time 
span 
• They require long and careful planning 
• They generally take place only once but 
sometimes they are held annually
•They carry a high level of 
risk 
•There is often a lot of 
stake for those involved, 
including the event 
management team.
The work is demanding, exciting and 
challenging, requiring a finely tuned 
balance between task management 
and people management. 
The team needs to be both 
organised and flexible. 
Events can be unpredictable and do 
require quick thinking, based on 
sound knowledge of procedures and 
options.
According to professor Donald 
Getz 
•He define special events 
from two perspectives: 
that of the customer 
and that of the event 
manager
• A special event is a one time or 
infrequently occurring event outside 
normal programs or activities of the 
sponsoring or organizing body. 
• To the customer or guest, a special event 
is an opportunity for a leisure, social or 
cultural experience outside the normal 
range of choices or beyond everyday 
experience.
Event Industry 
Structure
Government Agencies 
• Many government agencies take 
responsibility for managing large events. 
• Governments operate at federal, 
state/territory and local council level. 
Organisers of the smaller events would 
work mainly with the relevant council, 
while the major sporting, arts, business 
events might work nationally with federal 
and state bodies.
Event organisations 
• In case of some major events, 
specific organisations are 
formed, such as the Adelaide 
Festival Corporation, which 
was set up to run the Adelaide 
festival.
Promoters 
• Promoters have a crucial 
part to play in the 
organisation and staging of 
certain events.
Event service provider 
• Events service such as catering, cleaning and 
waste disposal are highly specialised, and so 
too is event security.
Event suppliers 
• Party and equipment hire companies 
can provide anything from chair 
covers to scaffolding. Event suppliers 
generally provide these more tangible 
items, they also provide operational 
support such as information 
technology and catering. 
• They are also known as “service 
provider”.
Venue & sites 
• A venue is usually built 
environment, such as a banquet 
room or sport centre, whereas a 
site is generally an outdoor 
space, such as park at which the 
event is held.
Non specialist and in-house event 
procedures 
• There are many events staged by in-house 
companies(e.g. A large bank 
might run product update for its 
clients). 
• Often the external events have a 
marketing focus and may include 
trade shows, product launches and 
publicity stunts.
•Many smaller private events 
are also organised informally 
by friends and family who may 
or may not call on some of the 
specialists mentioned for one 
or other facet of the 
organisation.
Crossover industries 
• Several allied and crossover 
industries work alongside the 
event industry, including 
organisation involved in tourism, 
hospitality, arts and culture, sport 
and recreation.
EVENT 
CLASSIFICATION
•In terms of event 
characteristics 
including the profile 
of the event 
audience.
•SIZE of the audience 
•Organizer’s MOTIVATION 
for running the event( 
raising money, selling 
products, providing 
entertainment)
•Events can also be 
public or private 
•Profit is the motive 
versus those which are 
not for profit(such as 
charitable events)
SIZE 
• The largest events are called MEGA 
EVENTS and these are generally targeted 
at international markets. 
• These events will generally have a much 
longer time span than other events, and 
can go on for several weeks. 
Example: Olympic Games 
World Cup FIFA
•Hallmark events are 
designed to increase the 
appeal of a specific 
tourism destination or 
region.
• Major Events are events that attract 
significant local interest as well as 
generating significant tourism 
revenue 
• Major events are of a large scale with 
a significant number of participants 
or spectators, whether sporting, 
cultural or other nature. 
• Example: New Year’s Eve
•Minor events are “where 
most event managers 
gain their experience.” 
•Minor events are more 
common, such as 
product launches
Motives for 
running events
Business events 
• Generally commercially motivated 
• Such as: meetings, incentives, 
conferences and exhibitions.
Festival events 
• Program designed to assists the 
presentation of arts and cultural activities 
at regional and community festival. 
• Regular public celebration that is 
organised by members of the community, 
has clear, strong and broad-based 
community support and involves public 
outcomes such as performances, 
exhibitions/displays, etc.
Charitable events 
•Run events on the basis 
that any funds raised in 
excess of operating costs 
are allocated to the 
charitable cause.
Event 
Differentiation 
When differentiating events, it 
is useful to look at the 
following variables:
• Purpose and objective ( e.g. 
Fundraising, product promotion) 
• Scope of the event ( e.g. Single 
or multiple venues or road 
show) 
• Nature of the audience ( 
business people, leisure tourist 
or local)
• Marketing and distribution channels ( 
online tickets sales, free entry/ gold 
coin contribution at the gate.) 
• Key Stake holders ( major and 
hallmark events likely that 
government bodies will be key 
stakeholders) 
• Key elements of staging ( e.g. 
Competition, display, parade, 
exhibition, conference)

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Introduction to events management

  • 2. Events • a thing that happens, especially one of importance. •a planned public or social occasion.
  • 3. EVENT MANAGEMENT • Event management is the co-ordination, running and planning of all the people, teams and features that come together to create every kind of event.
  • 4. • event management professionals work tirelessly to create the best experience possible for the guests, the stars, the sponsors & stakeholders, and the spectators.
  • 5. • As an event manager, you are there to ensure the smooth running of the event, to minimise the risks and to maximize the enjoyment of the event audience. • The career path for a successful event manager does not involved running a party which turns out to be a riot.
  • 6. Risk to safety of participants • Accidents and injuries sustained at soccer matches and music festival are some times fatal. • Concerns for safety are paramount and risk assessment forms a major part of any event proposal.
  • 7. Financial Risk • Events are generally expensive, with high expenditure required over a very short period of time, and there are far higher levels of uncertainty about revenue and profit than there are with average business.
  • 8. The most important things about event is that it is often highlight of a person’s life • A significant birthday, a wedding or a christening is so important to the main participants that nothing must go wrong. • If something goes wrong it cannot be easily rectified.
  • 9. Events are characterised : • They are often “once in a life time” experiences for the participants • They are generally expensive to stage • They usually take place over a short time span • They require long and careful planning • They generally take place only once but sometimes they are held annually
  • 10. •They carry a high level of risk •There is often a lot of stake for those involved, including the event management team.
  • 11. The work is demanding, exciting and challenging, requiring a finely tuned balance between task management and people management. The team needs to be both organised and flexible. Events can be unpredictable and do require quick thinking, based on sound knowledge of procedures and options.
  • 12. According to professor Donald Getz •He define special events from two perspectives: that of the customer and that of the event manager
  • 13. • A special event is a one time or infrequently occurring event outside normal programs or activities of the sponsoring or organizing body. • To the customer or guest, a special event is an opportunity for a leisure, social or cultural experience outside the normal range of choices or beyond everyday experience.
  • 15. Government Agencies • Many government agencies take responsibility for managing large events. • Governments operate at federal, state/territory and local council level. Organisers of the smaller events would work mainly with the relevant council, while the major sporting, arts, business events might work nationally with federal and state bodies.
  • 16. Event organisations • In case of some major events, specific organisations are formed, such as the Adelaide Festival Corporation, which was set up to run the Adelaide festival.
  • 17. Promoters • Promoters have a crucial part to play in the organisation and staging of certain events.
  • 18. Event service provider • Events service such as catering, cleaning and waste disposal are highly specialised, and so too is event security.
  • 19. Event suppliers • Party and equipment hire companies can provide anything from chair covers to scaffolding. Event suppliers generally provide these more tangible items, they also provide operational support such as information technology and catering. • They are also known as “service provider”.
  • 20. Venue & sites • A venue is usually built environment, such as a banquet room or sport centre, whereas a site is generally an outdoor space, such as park at which the event is held.
  • 21. Non specialist and in-house event procedures • There are many events staged by in-house companies(e.g. A large bank might run product update for its clients). • Often the external events have a marketing focus and may include trade shows, product launches and publicity stunts.
  • 22. •Many smaller private events are also organised informally by friends and family who may or may not call on some of the specialists mentioned for one or other facet of the organisation.
  • 23. Crossover industries • Several allied and crossover industries work alongside the event industry, including organisation involved in tourism, hospitality, arts and culture, sport and recreation.
  • 25. •In terms of event characteristics including the profile of the event audience.
  • 26. •SIZE of the audience •Organizer’s MOTIVATION for running the event( raising money, selling products, providing entertainment)
  • 27. •Events can also be public or private •Profit is the motive versus those which are not for profit(such as charitable events)
  • 28. SIZE • The largest events are called MEGA EVENTS and these are generally targeted at international markets. • These events will generally have a much longer time span than other events, and can go on for several weeks. Example: Olympic Games World Cup FIFA
  • 29. •Hallmark events are designed to increase the appeal of a specific tourism destination or region.
  • 30.
  • 31. • Major Events are events that attract significant local interest as well as generating significant tourism revenue • Major events are of a large scale with a significant number of participants or spectators, whether sporting, cultural or other nature. • Example: New Year’s Eve
  • 32. •Minor events are “where most event managers gain their experience.” •Minor events are more common, such as product launches
  • 34. Business events • Generally commercially motivated • Such as: meetings, incentives, conferences and exhibitions.
  • 35. Festival events • Program designed to assists the presentation of arts and cultural activities at regional and community festival. • Regular public celebration that is organised by members of the community, has clear, strong and broad-based community support and involves public outcomes such as performances, exhibitions/displays, etc.
  • 36. Charitable events •Run events on the basis that any funds raised in excess of operating costs are allocated to the charitable cause.
  • 37. Event Differentiation When differentiating events, it is useful to look at the following variables:
  • 38. • Purpose and objective ( e.g. Fundraising, product promotion) • Scope of the event ( e.g. Single or multiple venues or road show) • Nature of the audience ( business people, leisure tourist or local)
  • 39. • Marketing and distribution channels ( online tickets sales, free entry/ gold coin contribution at the gate.) • Key Stake holders ( major and hallmark events likely that government bodies will be key stakeholders) • Key elements of staging ( e.g. Competition, display, parade, exhibition, conference)