Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Performance Auditor II
Secteur d’activité
Government / Military
À propos
The City Auditor's Office independently assesses and reports on City government operations. We conduct performance audits to strengthen public accountability, and improve the efficiency and effectiveness of City government.
* Assessed street pavement condition and evaluated funding need/maintenance backlog
* Audited cross-departmental telephone/call center customer service, focusing on customer service, wait times, staffing, language accessibility, and technology challenges
* Audited contractual performance measures of the operator of the Convention and Cultural Facilities
* Contributed to annual Service Efforts & Accomplishments reports -- overviews of the costs, quality, quantity, time...
Mots-clés
san jose
maintenance
street repair
road condition
street pavement
asphalt
audit
performance data
city services
open data
performance measurement
municipal government
local government
dashboard
city government
Tout plus
Présentations
(1)Documents
(1)Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Performance Auditor II
Secteur d’activité
Government / Military
À propos
The City Auditor's Office independently assesses and reports on City government operations. We conduct performance audits to strengthen public accountability, and improve the efficiency and effectiveness of City government.
* Assessed street pavement condition and evaluated funding need/maintenance backlog
* Audited cross-departmental telephone/call center customer service, focusing on customer service, wait times, staffing, language accessibility, and technology challenges
* Audited contractual performance measures of the operator of the Convention and Cultural Facilities
* Contributed to annual Service Efforts & Accomplishments reports -- overviews of the costs, quality, quantity, time...
Mots-clés
san jose
maintenance
street repair
road condition
street pavement
asphalt
audit
performance data
city services
open data
performance measurement
municipal government
local government
dashboard
city government
Tout plus