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Telework in Australia –
Challenges and
Opportunities
Abul Rizvi, Deputy Secretary, Digital Economy
1
Presentation Overview
> Definitions of Telework
> Benefits of Telework
> Promotion of Telework
> Progress to date
> Opportunities and Challenges
Definitions of Telework
> Option 1:
– A form of flexible working which is enabled by
ICT and undertaken outside of a traditional
office
> Option 2:
– Paid employees who conduct their tasks from
home at least one day per week using
communications technology
> Option 3:
– Arrangement where an employee works from
home on a regular basis using ICT in the same
manner as in the traditional office
Benefits of Telework
> Employees
– Work/Life Balance
– Cost and time savings
> Employers
– Increased productivity
– Reduced costs of office accommodation
– Staff retention and attraction
– Improved morale
5
Promotion of Telework
www.telework.gov.au
6
> 2012
– Raised awareness of benefits
> 2013
– Training and skills for managers
and employees
> 200+ Telework Partners
What the Government is doing
Industries allowing employees to
use ICT to work away from the office
8
0%
10%
20%
30%
40%
50%
60%
70%
80%
Source: Business Use of Information Technology survey,
Australian Bureau of Statistics 2013
% work from home % other locations
Telework: SMEs
> Case study
– Active Billing
9
Source: MYOB Business Monitor, 2013
Why hasn’t telework taken off?
> Inadequate broadband
> Attitude of employers to telework:
– Aging workforce
– People with disabilities
– Women in the workforce
– Decline of regional populations
> Unbalanced focus of the debate
about congestion
Inadequate broadband
Broadband penetration and telework
Australians’ growing appetite for
bandwidth
Employer attitudes
Aging workforce
Total fertility rate Life expectancy at birth
45
50
55
60
65
70
75
80
85
90
95
15
1,5
2,5
3,5
4,5
5,5
6,5
Australia Colombia
Source: World Population Prospects: The 2012 Revision, UN DESA
People with disabilities
> Case study
– Department for
Communities and
Social Inclusion, SA
16
> In 2012 the ABS estimated that:
– Participation rate: 83%
– Disability participation rate: 53%
Source: Creating jobs through NBN-enabled telework, Deloitte Access Economics 2012
Women in the workforce
17
45
55
65
75
2000 2002 2004 2006 2008 2010 2012
Australia
Colombia
United States
Latin America &
Caribbean
OECD males
Source: Labor force participation rate, female (% of female population ages 15+), World Bank
Regional population decline
Colombia
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Australia
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
18
% of pop. urban % of pop. rural
Source: World Population Prospects: The 2012 Revision and World Urbanization Prospects: The 2011 Revision, UN DESA
Debating traffic congestion solutions
19
64%
34%
2%
Australia Investment in roads
Investment in public transport
Telework
63%
36%
1%
Colombia
Thank you
> For more information
– Visit:
• www.telework.gov.au
– Contact:
• telework@communications.gov.au

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Telework in Australia – Challenges and Opportunities

  • 1. Telework in Australia – Challenges and Opportunities Abul Rizvi, Deputy Secretary, Digital Economy 1
  • 2. Presentation Overview > Definitions of Telework > Benefits of Telework > Promotion of Telework > Progress to date > Opportunities and Challenges
  • 3. Definitions of Telework > Option 1: – A form of flexible working which is enabled by ICT and undertaken outside of a traditional office > Option 2: – Paid employees who conduct their tasks from home at least one day per week using communications technology > Option 3: – Arrangement where an employee works from home on a regular basis using ICT in the same manner as in the traditional office
  • 4. Benefits of Telework > Employees – Work/Life Balance – Cost and time savings > Employers – Increased productivity – Reduced costs of office accommodation – Staff retention and attraction – Improved morale
  • 5. 5
  • 7. > 2012 – Raised awareness of benefits > 2013 – Training and skills for managers and employees > 200+ Telework Partners What the Government is doing
  • 8. Industries allowing employees to use ICT to work away from the office 8 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: Business Use of Information Technology survey, Australian Bureau of Statistics 2013 % work from home % other locations
  • 9. Telework: SMEs > Case study – Active Billing 9 Source: MYOB Business Monitor, 2013
  • 10. Why hasn’t telework taken off? > Inadequate broadband > Attitude of employers to telework: – Aging workforce – People with disabilities – Women in the workforce – Decline of regional populations > Unbalanced focus of the debate about congestion
  • 15. Aging workforce Total fertility rate Life expectancy at birth 45 50 55 60 65 70 75 80 85 90 95 15 1,5 2,5 3,5 4,5 5,5 6,5 Australia Colombia Source: World Population Prospects: The 2012 Revision, UN DESA
  • 16. People with disabilities > Case study – Department for Communities and Social Inclusion, SA 16 > In 2012 the ABS estimated that: – Participation rate: 83% – Disability participation rate: 53% Source: Creating jobs through NBN-enabled telework, Deloitte Access Economics 2012
  • 17. Women in the workforce 17 45 55 65 75 2000 2002 2004 2006 2008 2010 2012 Australia Colombia United States Latin America & Caribbean OECD males Source: Labor force participation rate, female (% of female population ages 15+), World Bank
  • 18. Regional population decline Colombia 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Australia 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 18 % of pop. urban % of pop. rural Source: World Population Prospects: The 2012 Revision and World Urbanization Prospects: The 2011 Revision, UN DESA
  • 19. Debating traffic congestion solutions 19 64% 34% 2% Australia Investment in roads Investment in public transport Telework 63% 36% 1% Colombia
  • 20. Thank you > For more information – Visit: • www.telework.gov.au – Contact: • telework@communications.gov.au