2.
TECHNICAL SUPPORT
QUALIFIED RESORUCES
CERTIFIED PEOPLE
END-TO=-END SERVICES
TURNKEY SOLUTIONS
REGIONAL COVERAGE
LIVE DEMOS
PROOF OF CONCEPT
Products & Services
Unified Communication
Identity & Access Management
System Integration
Data Centers
Disaster Recovery
Collaboration & Portal Solutions
Business Automation & Workflows
Customer Relationship Management (CRM)
Wireless Communication
Structured Cabling
ICT Services Management
Internet Services
3.
NETWORKING & SECURITY SOLUTIONS:
IDIS’ Precise Networking Solutions are focused on providing state‐of‐the‐art computer
networking installation, as well as troubleshooting and consulting, and quality security
solutions up to any desired strength, for a reasonable fee, both for residential and
business customers. Today in 2008, one of our most popular services is wireless
networking, both for homes and businesses. Wired and Wireless networking allows
sharing of broadband Internet connections as well as files and printers among multiple
computers. With wireless ("Wi‐Fi") technology, one may lie on the lounge chair in his living
room with his laptop fully connected at very high speed to the Internet ... and one can
easily print from his laptop to a printer anywhere in his home or office. At IDIS, we know
Wireless, and we know how to install it securely ... so that it works right the First time ...
Every time ... and so that eavesdropping is not a concern.
IDIS Security Solutions Approach
To achieve continuous protection and maintain reliable threats’ mitigation, IDIS selected a
family of advanced security products that address the challenges of widespread
connectivity, evolving threats, fragmented solutions, and operational difficulties. IDIS
believes that in order to address these challenges, any properly constituted security
solution must be comprehensive, integrated, and simplified. These three characteristics
are the tenets around which all our supported security products are designed.
Comprehensive, Integrated, and Simplified:
Security products offer comprehensive solution & end‐to‐end protection of the IT
infrastructure:
• Protect Operating Systems & Server Applications
• Enable secure, controlled access, and safeguard of sensitive data
• Integrate with your applications & IT infrastructure
• Simplify deployment & unified reporting
• Simplify management
4.
UNIFIED COMMUNICATION (UC):
Unified Communications and Messaging is the convergence of real‐time and non‐real‐time
business communication applications into IP networks. These applications include IP
Telephony (VoIP), Conferencing, Email, Voice Mail (VM), Instant Messaging (IM), Video, and
Collaboration across a variety of interfaces and devices be it PC or web‐based clients,
telephones and mobile devices, or speech‐enabled applications.
IDIS provides integrated, advanced business communications applications, systems and
services in a reliable and secure fashion. The result is a superior, seamless user experience
across all enterprise communication solutions regardless of location, network, or device.
Unified Communications from IDIS offers many features and benefits:
Integrated: The capabilities of formerly disparate applications are brought together into
unified interfaces. The functionality is integrated. For instance, you can click to call the
sender of an email, move from an instant message to a call or a conference call, or reply to a
voice message with voice or text message. The modalities will be brought together so users
can seamlessly shift between their mobile phones and their desk phones in any order while a
call is in progress and access the same directories and applications — regardless of their
locations or devices.
Multi‐vendor: IDIS offers its customers robust interfaces to the leading market
communication solutions in IP Telephony (VoIP), Messaging, and Conferencing. Our solutions
are based on open‐standards and integrate with other solutions from different vendors to
add value to your current investment, such as your PBX, Active Directory, Intelligent Switches
and Routers. While some vendors’ solutions lock you on specific technology from a hardware
or software perspective, IDIS extends its customers' demanded features with the cutting‐
edge technologies from several technology vendors.
Reliable and Secure: Demonstrating the capabilities of Unified Communications is one thing;
but making these capabilities implemented across the organization requires reliability that
ensures they’ll be working when required. IDIS offers customers choices to make the
infrastructure as resilient as desired and to support the scale that is required to meet their
size and standards.
5.
BUSINESS AUOTMATION SYSTEMS:
Business processes are dependant and ordered activities that result in predictable
and repeatable results and outcomes. A Business Process consists of an
organization’s operating procedures and is designed to satisfy defined business
objectives in an efficient and timely manner. Many organizations strive for
operations optimization through process re‐engineering but usually fail due to the
lack of easy‐to‐use automation system and lack of proper change management
capability.
By definition, business agility is an organization’s systemic ability to smoothly
connect and reconfigure its resources in response to business requirements and
opportunities. Business Process Management (BPM) solutions are designed to
provide for such agility by facilitating the creation and execution of highly
transparent and modular process‐oriented workflows, which result in better
utilization of organization’s resources and labor.
IDIS differentiate itself by applying its experience in Systems Integration to connect
your current operations & management systems together and build process
automation on top instead of the typical rip and replace approach. Our approach
follows industry standards, such as Project Management practices from Project
Management Institutes (PMI) to implement an adaptable Project Management
Information System (PMIS).
6.
IDENTITY & ACCESS MANAGEMENT (IAM):
Access to information, applications, and network resources is critical for businesses and
government organizations of all shapes and sizes in order to enable anytime and anywhere
access to users. That access must be highly secure yet fast and easy to deploy and manage.
Access in critical network environments begins with proof of identity. Only properly
authenticated, properly authorized individuals should be allowed access to the network.
With increase dependency on IT systems, organizations and their users are challenged with
increase in the number of users’ accounts to use and manage. Organizations often open
their applications to vendors, customers, and suppliers which in turn increases security
risks and management costs.
Identity Management solutions are complex by nature and thus organizations need to rely
on proven experience to guarantee successful deployment and to ensure higher and faster
ROI of their IAM investment. IDIS builds on the experience of the leaders in the field that
includes platform and infrastructure vendors to provide best‐practice solutions that are
optimized and customized for your environment and needs.
Identity & Access Management solutions delivered by IDIS include:
1. User Provisioning: Automating user accounts, roles, and permissions creation, deletion,
and modification as well as enforcing different security policies.
2. Delegated Administration: Managing users and groups centrally while allowing for self‐
service or delegated service (such as HR‐based provisioning).
3. Password Management & Single Sign‐On (Enterprise & Web SSO): Allowing users to
sign on to multiple applications using a single login and allowing users to manage
password reset and password change via self‐service portal.
4. ERP Integration: Utilizing your current the HR module in your ERP system to automate
the provisioning of users accounts and profiles.
5. IT Consulting: Providing recommended best‐practices in different aspects of any
Identity and Access Management solution.
7.
COLLABORATION & PORTAL SOLUTIONS:
IDIS has selected Microsoft Collaborations Products and Technologies to help its customers
facilitate easy, connected collaboration across their organizations. Microsoft Office
SharePoint Server 2007 (MOSS 2007) enables our customers to deploy an intelligent portal
that seamlessly connects users, teams and knowledge so that people can take advantage
of relevant information across business processes to help them work more efficiently.
IDIS’ expert developers have extensive experience integrating different Business Solutions
applications (such as ERP’s) with SharePoint, as well as enhancing mission‐critical business
systems with this advanced Collaboration Server. By applying our portal architecture,
development, and deployment expertise, we can help you leverage SharePoint Server to
better connect your business and take collaboration to the next level.
SharePoint Server integrates with the Microsoft Office System & Applications to provide
even more innovative functionality, including the creation of team and meeting sites, as
well as collaboration around live documents directly within Office applications. With
SharePoint Portal Server, you can:
• Personalize and customize your intranet and extranet portal experience using advanced
user profiling capabilities
• Collaborate with internal and external team members through SharePoint sites in one
consolidated portal view
• Integrate and access line‐of‐business applications with easy‐to‐configure Web Parts
that take advantage of the built‐in integration with different workflow and BPM engines
such as Microsoft BizTalk Server
8.
IT SERVICES MANAGEMENT (ITSM):
IT services are very critical to nearly every business today. The only way to ensure the
highest availability of critical IT services and their resources is to manage them well. These
two facts imply an inescapable truth: effective management of IT systems is fundamentally
important to virtually every modern organization.
Yet effective IT Services Management isn’t the entire goal. Managing a multi‐vendor
distributed environment is inherently complex, which means that it can be expensive. The
real goal of systems management is to provide the required availability at the lowest
possible setup and operational cost. Doing this requires effective management of
heterogeneous software and hardware resources. The biggest expense in systems
management is typically the salaries of the people who do it, and so automating as much of
the work as possible makes good sense. Using the right tools lets these people use their
time most efficiently.
IDIS provides the best in class of management products that help automate the most
common management tasks, which also provides tools to help IT professionals detect,
diagnose, and correct problems in their computing environment. Our ITSM solutions
provide the needed level of proactive management and monitoring to ensure high levels of
services availability and make it easy for all IT organizations to effectively manage their
Service Level Agreements (SLAs).
Meeting the Management Challenges
Keeping a complex assemblage of hardware and software working well every minute of
every day is a tall order. The usual way to solve a complex problem is to break it down into
a group of simpler problems. For IT services management, those problems include the
following:
• Automating the time‐consuming process of installing, updating, and patching
software and applications
• Proactive Management and Monitoring of distributed hardware and software and
their health to detect issues before they occur
• Providing tools to fix operational issues and responding to outages and security
incidents
• Providing implementations of standard processes for systems management
9.
IDIS provides the best Total Solutions
to its Customers to integrate different
subsystems and form Technology-enabled
business solutions and services to get
the highest ROI of their existing IT
infrastructure.
THE TRUE POWER OF SYSTEM INTEGRATION
