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CULTURAL TRANSFORMATION
IS THE NEW STRATEGY
MIRETTE KANGAS
@mirettekangas
Founder of Yle Lean-Agile Culture Accelerator
YLE, Finnish Broadcasting Company
European Broadcasting Union - Cloud Intelligence Seminar
@Geneva 20th of November 2017
Kuva: Jukka Kolari Suomen Lean-yhdistys
● Founder of Yle Lean-Agile Culture
Accelerator.
● Lean Culture in Creative Work.
● Focusing on growing the scope of
the cultural transformation and
spreading the new approach
to leadership across the organization.
● Founder member of Yle Areena. Yle´s video and
audio live and on-demand service, strong brand
(like BBC iPlayer) in Finland. Yle Areena was
launched 15th of June 2007.
● Previously leader of service design and project
management
● Company culture and process development in
creative industry, in several digital media
companies
● Background in digital media industry e.g.
Sanoma (leading media company in Nordics),
Nokia
● Master of Arts (Media Science), University of
Lapland
● MBA (Audiovisual Business Admin)
@mirettekangas
@mirettekangas #yle 2017
AGILE JA LEAN CULTURE
AT YLE
2009 Yle Areena development team adapted agile way of working.
2012 Lean-vision workshops at Operations.
Benchmarking SAFe, scaling agile to different levels of organization.
2014 New development and management model at all company levels:
Agile budgeting and agile portfolio-management to all internet areas.
2015 Agile management in several units (executives and c-level):
Media, Content Creation, Operations, HR, Communications, Strategy.
2016 Speadring to programming and content creation.
Company’s key strategic and multiplatform programme projects to new
portfolio-management.
2017 Networks (int and ext) spreading. Agile way of working in every unit.
Culture Strategy for Operations.
Yle Lab (programme innovations), multiplatform planning.
New company culture and leadership in focus at Yle.
Yle is benchmark in Finland and internationally.
@mirettekangas #yle 2017
• 700/2800 Yle employees actively participating
• Total reach is now 25 %
• 70% of Operations Unit
• 4 executives teams, over 60 C-level participants
• Over 40 teams working with Lean/Agile
• Even small steps in everyone´s work are important
• Now we can talk about cultural change
• Yle Lean-Agile Culture Accelerator is based on organic grow and speeding the company
cultural change, training and coaching teams and individuals, providing support for
management and hosting and planning events.
FROM INDIVIDUAL LEAN-AGILE
DEVELOPMENT TO CULTURAL CHANGE
@mirettekangas #yle 2017
@mirettekangas #yle 2017
@mirettekangas #yle 2017
@mirettekangas #yle 2017
@mirettekangas #yle 2017
LEAN CULTURE AND PORTFOLIOS
@mirettekangas #yle 2017
AGILE BUDGETING AT INTERNET
DEVELOPMENT
PORTFOLIO
@mirettekangas #yle 2017
TRAINING FROM DEVELOPERS
TO C-LEVEL
9.11.2017 KLO 14-16.00
SEISKATORI LUOVA TALO 7.KRS
SUORATOISTO: bit.ly/Kettera
(Huom: Spotifyn osuutta ei tallenneta)
Simon Marcus Jussi Aho Piia Aarnisalo
Toimitusjohtaja,
Fira
VP, Operations at
Spotify
Toimialajohtaja,
HUSLab
Sami Honkonen,
Boss Level Podcast
Hostina
Klo 14 Klo 15.30Klo 15
#DEMO
Changing the portfolio-management
model, investment model and budgeting
model to agile does not change you agile.
Changing the company culture and how
people behave - that´s a good start.
@mirettekangas #yle 2017
CULTURAL TRANSFORMATION
IS THE NEW STRATEGY
LEADING BY EXAMPLE,
CREATING STRATEGY WITH THE PEOPLE
@mirettekangas #yle 2017
Director of Operations and
Chief Strategy Officer
Click here
and
watch
the animation!
Yle’s Audience Goals 2018
Strategic goals:
These choises are steering
the change
@EMoisala Yle Smart Data and Audience Insight
Time spend in all yle.fi’s services
under 45 yrs
1
User frequency in all yle.fi’s
content and services
under 45 yrs
Active users of Yle ID
2
IT´S ABOUT DISRUPTION
@mirettekangas #yle 2017
Reference: Topi Jokinen, Teal Finland
@mirettekangas #yle 2017
“Agile
Culture”
@mirettekangas #yle 2017
Reference: Sami Honkonen, Boss Level Podcast
LEARNING-LOOPS
BY EXPERIMENTS
There are no best practices.
By experiments we will try
to learn and find best practices
in every context.
Reference: Antti Kirjavainen, Flowa
PURPOSE IS
TO SPEED UP
THE LEAN CULTURE
IN CREATIVE WORK.
@mirettekangas #yle 2017
New strategic thinking:
change occurs through people, it is part of everyday work,
it is not a project.
Culture is essential part of the digital mindset.
It´s a global phenomenon.
@mirettekangas #yle 2017
Adaptiveness – Ability to Transform –
Culture of Experimentation –
Continuous Learning – Motivated People – Better Results.
@mirettekangas #yle 2017
@mirettekangas #yle 2017
Networks will replace organizations.
@mirettekangas #yle 2017
New leadership as a service: enabling, supporting,
removing impediments, showing example every day,
open-mind, supporting emotional safety,
making time for people.
Chief Strategy and Dev Officer
CULTURE IS THE NEW BLACK
• Culture that embrace experiments.
• Good situational awareness with data-driven agile development.
• Ability to follow through (ability to deliver and systematic culture of
experimentation).
• Emotional fitness (intelligence).
• Evolutionary purpose, self-management, wholeness (Teal).
• Leadership at complex (Cynefin) environment.
• Networks will replace organizations.
• Organization more like organism, living system and network.
• Your value as a leader is measured by value given at networks.
• It is all about people. Company culture where people and working
together come first.
•
Life is short, be positive and open minded
@mirettekangas#yle2017
Founder of Yle Lean-Agile Culture Accelerator
Yle – Finnish Broadcasting Company
WhatsApp +358 40 541 8641
mirette.kangas@yle.fi
Linkedin, Slideshare, Slack Mirette Kangas
Twitter @mirettekangas
Save the Date:
16.2.2018
LEAN CULTURE IN
CREATIVE WORK

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Cultural Transformation is the New Strategy EBU 20.11.2017 Mirette Kangas Yle

  • 1. CULTURAL TRANSFORMATION IS THE NEW STRATEGY MIRETTE KANGAS @mirettekangas Founder of Yle Lean-Agile Culture Accelerator YLE, Finnish Broadcasting Company European Broadcasting Union - Cloud Intelligence Seminar @Geneva 20th of November 2017
  • 2. Kuva: Jukka Kolari Suomen Lean-yhdistys ● Founder of Yle Lean-Agile Culture Accelerator. ● Lean Culture in Creative Work. ● Focusing on growing the scope of the cultural transformation and spreading the new approach to leadership across the organization. ● Founder member of Yle Areena. Yle´s video and audio live and on-demand service, strong brand (like BBC iPlayer) in Finland. Yle Areena was launched 15th of June 2007. ● Previously leader of service design and project management ● Company culture and process development in creative industry, in several digital media companies ● Background in digital media industry e.g. Sanoma (leading media company in Nordics), Nokia ● Master of Arts (Media Science), University of Lapland ● MBA (Audiovisual Business Admin) @mirettekangas @mirettekangas #yle 2017
  • 3. AGILE JA LEAN CULTURE AT YLE 2009 Yle Areena development team adapted agile way of working. 2012 Lean-vision workshops at Operations. Benchmarking SAFe, scaling agile to different levels of organization. 2014 New development and management model at all company levels: Agile budgeting and agile portfolio-management to all internet areas. 2015 Agile management in several units (executives and c-level): Media, Content Creation, Operations, HR, Communications, Strategy. 2016 Speadring to programming and content creation. Company’s key strategic and multiplatform programme projects to new portfolio-management. 2017 Networks (int and ext) spreading. Agile way of working in every unit. Culture Strategy for Operations. Yle Lab (programme innovations), multiplatform planning. New company culture and leadership in focus at Yle. Yle is benchmark in Finland and internationally. @mirettekangas #yle 2017
  • 4. • 700/2800 Yle employees actively participating • Total reach is now 25 % • 70% of Operations Unit • 4 executives teams, over 60 C-level participants • Over 40 teams working with Lean/Agile • Even small steps in everyone´s work are important • Now we can talk about cultural change • Yle Lean-Agile Culture Accelerator is based on organic grow and speeding the company cultural change, training and coaching teams and individuals, providing support for management and hosting and planning events. FROM INDIVIDUAL LEAN-AGILE DEVELOPMENT TO CULTURAL CHANGE @mirettekangas #yle 2017
  • 8. @mirettekangas #yle 2017 LEAN CULTURE AND PORTFOLIOS
  • 9. @mirettekangas #yle 2017 AGILE BUDGETING AT INTERNET DEVELOPMENT PORTFOLIO
  • 10. @mirettekangas #yle 2017 TRAINING FROM DEVELOPERS TO C-LEVEL
  • 11. 9.11.2017 KLO 14-16.00 SEISKATORI LUOVA TALO 7.KRS SUORATOISTO: bit.ly/Kettera (Huom: Spotifyn osuutta ei tallenneta) Simon Marcus Jussi Aho Piia Aarnisalo Toimitusjohtaja, Fira VP, Operations at Spotify Toimialajohtaja, HUSLab Sami Honkonen, Boss Level Podcast Hostina Klo 14 Klo 15.30Klo 15 #DEMO
  • 12. Changing the portfolio-management model, investment model and budgeting model to agile does not change you agile. Changing the company culture and how people behave - that´s a good start. @mirettekangas #yle 2017 CULTURAL TRANSFORMATION IS THE NEW STRATEGY
  • 13. LEADING BY EXAMPLE, CREATING STRATEGY WITH THE PEOPLE @mirettekangas #yle 2017 Director of Operations and Chief Strategy Officer
  • 15.
  • 16. Yle’s Audience Goals 2018 Strategic goals: These choises are steering the change @EMoisala Yle Smart Data and Audience Insight Time spend in all yle.fi’s services under 45 yrs 1 User frequency in all yle.fi’s content and services under 45 yrs Active users of Yle ID 2
  • 18. Reference: Topi Jokinen, Teal Finland
  • 20. Reference: Sami Honkonen, Boss Level Podcast
  • 21.
  • 22.
  • 23. LEARNING-LOOPS BY EXPERIMENTS There are no best practices. By experiments we will try to learn and find best practices in every context. Reference: Antti Kirjavainen, Flowa
  • 24. PURPOSE IS TO SPEED UP THE LEAN CULTURE IN CREATIVE WORK. @mirettekangas #yle 2017
  • 25. New strategic thinking: change occurs through people, it is part of everyday work, it is not a project. Culture is essential part of the digital mindset. It´s a global phenomenon. @mirettekangas #yle 2017
  • 26. Adaptiveness – Ability to Transform – Culture of Experimentation – Continuous Learning – Motivated People – Better Results. @mirettekangas #yle 2017
  • 27. @mirettekangas #yle 2017 Networks will replace organizations.
  • 28. @mirettekangas #yle 2017 New leadership as a service: enabling, supporting, removing impediments, showing example every day, open-mind, supporting emotional safety, making time for people. Chief Strategy and Dev Officer
  • 29. CULTURE IS THE NEW BLACK • Culture that embrace experiments. • Good situational awareness with data-driven agile development. • Ability to follow through (ability to deliver and systematic culture of experimentation). • Emotional fitness (intelligence). • Evolutionary purpose, self-management, wholeness (Teal). • Leadership at complex (Cynefin) environment. • Networks will replace organizations. • Organization more like organism, living system and network. • Your value as a leader is measured by value given at networks. • It is all about people. Company culture where people and working together come first. • Life is short, be positive and open minded @mirettekangas#yle2017
  • 30. Founder of Yle Lean-Agile Culture Accelerator Yle – Finnish Broadcasting Company WhatsApp +358 40 541 8641 mirette.kangas@yle.fi Linkedin, Slideshare, Slack Mirette Kangas Twitter @mirettekangas Save the Date: 16.2.2018 LEAN CULTURE IN CREATIVE WORK