1. Mitchell R. Austin
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mitchellstn@gmail.com 3538 S. King Drive Ave. #3N
773-851-2879 Chicago, IL 60653
Professional Summary:
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Successful sales professional with 10+ years experience in a large-scale retail environment. Implement cost control measures to
ensure operations remain within company targets. Merchandising, staff management, loss control and inventory management
initiatives.
Core Qualifications:
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Team leadership
Staff training and development
Inventory report generalization
Customer relations
Client/vendor relations
Inner-store transfers
Career Progression:
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Nordstrom – Chicago, IL
2011 to current Salon Shoe Sales Associate
Provide product knowledge
Focus on building customer relations throughout selling appointment
Drive designer shoe business by providing exceptional customer service
2006 Women’s Shoe Sales Associate
Offer product understanding
Grant outstanding customer service to enhance clients shopping experience
2003 Assistant Store Information Manager
Manage Stock and Inventory Control teams
Partner w/ managers to help control store shrinkage
Communicate new store procedures to Store Manager
Monitor inventory levels through unit variance reports
Facilitate storewide training classes, new-hire trainings, and 6hr “Service in
Selling” training class to aid sales associates/managers in driving their business
through customer service
2002 Lead Inventory Control Team
Train and supervise Inventory Control Team
2001 Inventory Control Team
Return merchandise to vendors
Transfer inner-company merchandise
2000 Cosmetics Stock Technician
Unload and deliver products to different cosmetic lines
Achievements:
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References Available Upon Request
2003 Support Allstar 2007, 2008, 2010, 2011 Quarterly Pacesetter
