1. Moamen Ahmed Lotfy Mahmoud
Date of Birth: 9th
June 1988
Mobile: +2/01200088794 & +2/01009083381
E-mail:: engmoemenahmed@gmail.com
Skype Account: moemen.ahmed8
LinkedIn Account :
https://eg.linkedin.com/pub/moamen-ahmed/3a/60b/554
Gender : Male
Marital Status : Single
Military service : Exempted
Address1: Samalout , El minia , Egypt
Address2 : Arab El maadi - El maadi -Cairo-
Egypt
Objective
To acquire a proper work experience in the field of Computer Science and Engineering especially in software
Development also to obtain a challenging job where in my skills can be fully utilized.
Education:
2005 – 2010 Menofia University.
Faculty : Electronic Engineering
Degree: BSc Engineering and Computer Science. Overall Grade: Good
2010 – October 2011 Trainee at (MCIT) Ministry Of Communication And Information Technology
Scholarship.
Database development and administration track.
Employment History:
Link dot net (Mobinil Group) Company
- Software Developer
Duties and Responsibility :
-Implement software modules and tests and conduct appropriate
testing.
-Provide on-going technical support of live applications.
-Provide first level technical support for developers.
-Analyze, identify and resolve technical problems of OSS
applications as reported by internal -customers.
-Develop & Implement OSS applications to improve, enhance and
resolve customer problems and fit customer needs from the
Product(s) / Component (s).
June 2014-present

2. -Detect report, investigate, and fix OSS applications defects.
-Administrate & troubleshoot OSS 16 servers (Backup plans, data
replication solutions, user management, IIS,…etc.)
-Document, track and monitor technical issues to ensure a timely
resolution.
-Test and verify bugs submitted on behalf of customers.
-Conduct research on new technologies related to software
development process.
-Administrate OSS systems and other third party components and
services.
-Provide on-call support, in case of critical unexpected failures in
the OSS systems after the -working hours, and during holidays &
weekends.
Projects:-
1-Triple Play Application:-
Purpose : to facilitate Network service team to provision Triple
Play Service through this application, this application take data
from Engineer and provision LDAP Server and Configure Minerva
server.
-Technology: C# ,ASP..NET , SQL Server, ADO.NET
2-ECHo_Image Service.
Purpose : to refactor application can draw graphs for network
devices , this service solve issue of loading graphs by generating
this graphs to images.
Technology :Windows service , C#,ADO.NET , SQL SERVER.
3-a lot of separated development tasks.
4- Network Interface Discovery.
Purpose: to discover network interface for all routers from all
over Orange Data network, to overcome human mistakes error.
Technology: Windows Service, C# , ADO.NET , SQL Server,
ASP.NET
Link dot net (Mobinil Group) Company
Technical Support Specialist march 2012 – June 2014
(2 years-3 months)
• Providing front-line support to customers via email and phone.
• Gathering technical requirements from our customers.
• Handle CRM tickets of problems related to network issue.
Skills Summary:
Console Application, Windows application, Web Application.
Visual Studio 2010 with .Net Framework 4.0 and Visual Studio 2013 .net 4.5 .

3. Good knowledge of .NET Framework 3.5 and/or 4.0 and 4.5.
Good Knowledge of OOP.
Good Knowledge of C# (using Visual Studio 2010& 2013).
Good knowledge of ADO.NET.
Good Knowledge MicrosoftSQLServer2008R2.
Good Knowledge of ASP.NET.
Good knowledge of Windows Service.
Courses & Certifications:
Self-Study Material of MCPD web Development using Microsoft Visual Studio 2010.
Microsoft Certified IT Professional (MCITP), Database Administrator.
Microsoft Certified IT Professional (MCITP) Database Developer .
Microsoft Certified Technology Specialist (MCTS), Implementation and Maintenance .
Microsoft Certified Technology Specialist (MCTS), Database Development .
Honors & Awards:
-orange Bravo 2014 (team award NOC-ADS)
awarded to me for my personal dedication within the team and my ability to take up challenges , illustrating
my orange spirit
Soft Skills and English Skills :
Advanced Interpersonal Communication From AXZO.
Effective Presentations from AXZO.
Time Management from AXZO.
Stress Management from AXZO.
Four levels English From Berlitz Canter .
Test Of English as Foreign Language (T.O.E.F.L 432) at American University Cairo (AUC).