The document describes an interactive kiosk called MobiNear Box that aims to improve the customer experience at malls through customer relationship management. It identifies customers via their mobile devices to provide personalized offers, discounts, maps and content downloads. The kiosk also guides customers around the mall to desired locations to increase attractiveness and loyalty.

2. MobiNear Box
Interactive services Kiosk
To build an In-Situ CRM (Customer Relationship
Management) based on interactivity with the
customer according to his profile, history & itinerary
in the mall.
Aims :
● To increase mall's attractiveness
● To improve customer loyalty
● To manage customers flows
● To propose a new customer
experience

3. Interactive Kiosks to
Help You
At Mall's entrances

5. Millions (~80%) of Customers
already equipped
 Put your Bluetooth ON

6. Interactive Kiosk
 Put your Mobile on the Reader

ON

7. Mobile IDentification (m-ID)
If already registered,
 You are now identified !
 If not yet registered,
 Create your Account in entering
Your loyalty card number

8. An interactive
Mobile experience
Get special Offers and Discounts

9. An interactive
Mobile experience
Download Free Content on your Mobile
(MP3, preview trailer, wallpapers, games)

10. An interactive Kiosk
Download Coupons on your Mobile
&
Get the Map to Go

11. Discover YOUR Mall !
Take on your left
In 50 meters.
Let you be Guided by
MobiNear Boxes
all Over the Mall

12. Make your Shopping
Easier
Find all the Jeans Shops of the Mall,
the Kiosk will guide you.

13. Make your Shopping
Easier
Consult live Forecasts,
Download a way-back Map

14. MobiNear Box
Mobile Services Kiosk
Features

15. MobiNear Box
Mobile Services Kiosk
Benefits

16. Mobi Near
Discover the Digital World around you
Christian CHABRERIE, Ph.D.
Founder & CEO