Mohammad El-Hajj is seeking a challenging position utilizing his skills in management information systems, sales, and technical support. He has over 10 years of experience in sales, customer service, and MIS roles. His education includes a bachelor's degree in management information systems from Lebanese International University. He is fluent in English, French, and Arabic both verbally and written.

1. Mohammad El-Hajj
Beirut | 0096171886708 | mohammad.el.hajj@hotmail.com
Objective
· Looking for a challenging position in a growing environment, this can lead to enhance
opportunity which will best utilize my skills, knowledge and personality towards growth
of the Establishment.
Education
HIGH SCHOOL | 2004 – 2009 | EDUCATION INTERNATIONAL SCHOOL (SAUDI ARABIA)
BACHELOR | 24-6-2014 | LEBANESE INTERNATIONAL UNIVERSITY (LIU) - BEIRUT
· Major: Management Information System
· Related coursework: SQL Server Maintenance, Visual Basics, Microsoft Access
Skills & Abilities
SKILLS PROFILE
· High adaptability to new work conditions and co- workers.
· Personal experience in the information technology field revolving around problem solving
and system knowledge such as spreadsheet software (Office)
· High dependability due to punctuality and organizational skill.
· Motivated and success oriented.
· Knowledge management support
· SQL Server maintenance
· Business intelligence management
TECHNICAL
· Excellent Usage Of Microsoft Windows. Excellent Usage Of Microsoft Office.
· Installation, configuration and Troubleshooting Computer Peripherals.
· Systems: Microsoft Access - Programmers: Visual Basics.

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MANAGEMENT
· Over 7 years of experience in management fields.
SALES
· Over 7 years of experience in sales fields.
· Expertise includes:
·Marketing and selling products and services.
·Managing sales team to expand performance with increased bottom-line results.
·Developing target marketing strategies.
·Recruiting, developing and managing teams in all areas of new product launches.
·Managing large marketing and sales events with results that demonstrate effectiveness.
·Producing and exceeding sales quotas.
COMMUNICATION
· High communications and social skills supported by management information system
due to academic and work background.
Experience
MIS ASSISTANT ADMINSTRATOR AT ATAMIAN COMPANY | SALES BOUTIQUE
INCHARGE AT TAGHEUER BOUTIQUE BEIRUT SOUKS | 2012- STILL IN PROGRESS
MIS DEPARTMNET:
· Planned, directed and controlled all MIS activities in order to meet the information
requirements of our client and staff services.
· Created daily presentations using Excel pivot tables and charts for executive
presentations.
· Acted as liaison contract between the Sales and MIS department and its customers by
reviewing requests for new applications or extensive modifications of existing systems,
determined priorities, evaluated computer usage and ensured that customers' needs were
met with quality information on a timely basis.
· Assisted in managing database for current customers.
· Collaborated across two departments to improve reporting for cardholder activity
database.
· Responsible for updating the company's MIS and operations capability.
· Developed recruiting strategies, staffing plans and career paths for analysts.

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SALES ROLE:
· Experience in over 50 multinational watches brands:
· PATEK PHILIPPE - ROGER DUBUIS – JAEGER LECOULTRE – IWC –BLANCPAIN –
GLASHUTTE – PIAGET - ZENITH- TAGHEUER – OMEGA – BREITLING – ULYSEE NARDIN –
PANERAI - FREDERIQUE – HUBLOT – GIRARD PERREGAUX – BAUME & MERCIER –
LONGINIES – VERSACE – GUCCI – TISSOT – VSA – CERRUTI – CK – GFF.
· Responsible for selling, closing, servicing and expanding the current customer base
within an assigned territory.
· Selecting sites for new development with a focus on multi-unit opportunities.
· Managing relationships with suppliers, vendors, sponsors, internal clients and
community partners.
· Regularly travelling to regional company sites, meeting area managers and getting
product feedback from them.
· Providing highly professional sales and marketing expertise and back up to sales
representatives.
· Working closely with distributor field teams to help lead strategic field initiatives.
· Participating in district sales events as well as regional and national distributor trade
shows.
MIS ASSISTANT DEPARTMENT | ETERNITY | 2011-2012
· Accomplishes information technology staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching, counseling, and disciplining
employees; initiating, coordinating, and enforcing systems, policies, and procedures.
· Maintains organization's effectiveness and efficiency by defining, delivering, and
supporting strategic plans for implementing information technologies.
· Completes projects by coordinating resources and timetables with user departments and
data center.
· Assisted in managing database for current customers.
· Collaborated across two departments to improve reporting for cardholder activity
database.
· Verifies application results by conducting system audits of technologies implemented.
· Preserves assets by implementing disaster recovery and back-up procedures and
information security and control structures.

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· Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes; identifying problems; evaluating trends; anticipating
requirements.
· Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; benchmarking
state-of-the-art practices; participating in professional societies.
SHOP SALES MANAGER | SHOE AVENUE | 2011-2012
· Serving client/customer best by finding out what they want, need.
· Developed and conducted training for staff to be effective sales professionals who can
turn skeptical buyers into long-term customers.
·Assessed and evaluated existing staff to develop and provide cross-training in effective
product techniques, sales and customer service.
·Accompanied veteran sales professionals on significant sales calls and provided sales
support in achieving established goals.
IT ASSISTANT - COMPUTER AND SOFTWARE MAINTENANCE | LEBANESE
INTERNATIONAL UNIVERSITY, BEIRUT | 2009-2011
· Computer hardware and software maintenance.
· Server and network setups.
· Surveillance systems setups.
· Building and tailoring high end custom PC rigs for customers.
· High knowledge in most mainstream software suites.
· Exceptional success rate in troubleshooting network and software issues.
· Expertise in setting up telecommunication plans and networks.
· Dialing plan creation and integrations.
· Expertise in office networking and computer
· mapping/setups.
SHOP SALES MANAGER | ETERNITY | 2009-2011
· Serving client/customer best by finding out what they want, need.
· Analyzed competitive products in terms of reliability and features.
· Calculated sales forecasts for newly launched products – Defined the financial budget and
targets for new sales projects.

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· Trained new members of the sales force – Monitored the performance of different
personnel associated with a project and compare it to the month’s objectives.
· Worked on more than one sales project at a same time.
SALES DEPARTMENT | HP COMPANY –SAUDI ARABIA | 2007-2009
· Incharged of sales documents through other companies.
LANGUGES SKILLS :
· ENGLISH · Fluent · Spoken ,written,read
· FRENSH · Fair · Spoken ,written,read
· ARABIC · Fluent · Spoken ,written,read
REFERENCES
AVAILABLE UPON REQUEST.