The document provides an inside look at the fintech industry from an industry veteran, Mr. Moshin Jameel. It discusses how fintech has two opposing faces, creating disruption and opportunity. Key points that will drive change include new business models from startups leveraging technology, the growth of investments and adoption of fintech services, increased customer intelligence and data analytics, the rise of robotics and AI bringing jobs back locally, and the public cloud becoming the leading infrastructure model. Cybersecurity will also be a major challenge to address as the industry evolves.

1. Thoughts of an Industry Veteran (Mr. Moshin Jameel)
AN INSIDE LOOK AT THE FINTECH INDUSTRY

2. Everywhere one turns these days - one can’t avoid hearing the term .
FINTECH

3. TWOFACESPOLAROPPOSITE
This emerging industry has two faces that are polar opposites, on one side its creating paranoia among traditional
bankers, while on the other it’s hailed as the next big ray of hope that has the potential to transform the entire world
of finance.

4. WHAT IS THE FUTURE OF FINTECH AS PER
MOHSIN JAMEEL

5. FINTECH WILL DRIVE NEW
BUSINESS MODELS

6. For several decades, small players and new entrants in the financial services
industry found it challenging to stay afloat, let alone think about success. Well, not
anymore! Today, the financial services arena is peppered with disruptors. These
disruptors are very often fast-moving companies, mostly startups that leverage
the power of technology to carve a niche for themselves.
These disruptors are transforming every process from insurance, banking to
mobile payments. And, what more, these disruptors have been successful in
diverting the client base of several big players in the industry.
NewDisruptors

7. ProgressShown
This is evident from the fact that Fintech
has received $17.4 billion worth of
investments in 2016 alone. And, according
to the EY’s Fintech Adoption Index for 2017,
over a third of all digitally active users are
now using two or more fintech services.
And, the Fintech market is booming in
emerging economies like China, India,
Brazil, UK, and Australia

8. Today, we’re familiar with sharing services in booking cars, hotel rooms, etc. This is just
the beginning. By 2020, this “Sharing strategy” will become a major part of the financial
market. People will still use banks, but the banks of tomorrow will have no resemblance
to the banking institutions of today.
Here, by sharing, I refer to a methodology that provides for decentralized asset
ownership. Technology will play a crucial role in connecting lenders to borrowers,
eliminating the need for intermediaries like banks.
The “Sharing” strategy will catch up with the Financial System
SharingStrategy

9. Recently, the surging popularity of Bitcoins, Ethereum, and other digital currencies put
blockchain in the spotlight. But, this is just the beginning. Blockchain will create massive
transformations in the functioning of the financial institutions, and the openness of the
chain will build a secure and reliable infrastructure for the Fintech industry.
The blockchain is just now getting started, and it’s all set to become a
major disruptor
BlockchainStarted

10. Do you know what your customers prefer? What do they value? Are you sure?
Today, Customer intelligence is the core of all businesses practices. With big data
and analytics, companies today can find out more about the preferences and likes
of each customer, thereby delivering a tailored solution to suit their specific
requirements..
Customer Intelligence will emerge as the biggest asset of your Business
CustomerIntelligence

11. Just a few years ago, hundreds of thousands of jobs went to off-shore markets that
had abundant cheap labor. Today, with the advancement in robotics and AI, more
and more jobs are getting done locally. We are already seeing alliances forming
between financial service providers and companies involved in robotics and AI.
These companies are working on targeting specific capabilities like natural language
processing, identification of patterns and sequences, social and emotional
intelligence and self-supervised learning. Soon, robots will replace not just the teller
but other key positions in a bank.
Skeptical of robots doing tasks that require human capabilities? Don’t be! In fact,
self-driving cars have performed consistently well in complex tasks. And did you
watch Alexa?
While robots have made rapid advances, they are still in the early stages of
development cycles. In the next three to five years, you can expect to see modest
but evolutionary advances as new models.
Robotics and AI will bring back off-shore jobs
RoboticsAI

12. Cyber threats are one of the major worries facing financial institutions, and the Fintech industry is no
exception. Here are a few key areas of concern for Fintech:
• Third-party vendors
• Cross-border data exchanges
• Increased use of IoT brings in a whole array of smart devices into the network
Cyber Security will become one of the major hurdles that financial institutions will have to tackle
CyberSecurity

13. Today, many financial institutions employ cloud-based software for various business processes like
accounting, CRM, HR, KYC verification, security analytics and others. As the cloud model continues to
evolve, more and more financial institutions will move both core and non-core services to the cloud.
The Public Cloud will become the leading infrastructure model
PublicModel

14. Mohsin Jameel
FINAL THOUGHTS
The Fintech Industry is on the cusp of a major revolution. Finance and
technology will become so inseparable that not only the small,
upcoming players but even the big names in the industry will have to
embrace it or get lost in the race.
What are your thoughts?

15. MOSHINJAMEEL
ThankYou
For
SURFING!