For my Sales and Sales Promotion course, I worked with three other students to reposition the Blackberry brand and promote its products to consumers and businesses.
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Blackberry Sales Strategy
1. SALES AND SALES PROMOTION PITCH
Elissa DeBruyn, Stephanie Schloss,
Holly Van Wyck, Mollie Wiener
2. History of Blackberry
• Released in 1999 as a two-way pager
• In 2003, released as a smartphone
• Valued at $83.4 billion in 2008
• Valued at $3.4 billion now
3. Repositioning Our Brand
• People have fond sentiments of the company and want to see
it succeed
• Perception problem
• People question certain company attributes
• Our durable products have a secure encryption and global
capabilities, making it the clear choice for international
corporations to distribute to their employees.
4. Target Consumers
Primary Target Market
• Progressive international businesses
• High earners and at the cusp of technological innovation
• Tech-heavy startups
• International communication needs
5. Secondary Target Market
• Major retailers of advanced mobile technologies
• The end users of our product are people of influence and
authority
• Older demographic and a high income
• Professional lives often require them to travel internationally
6. Competitive Analysis
Blackberry Z30 iPhone 6 Samsung Galaxy
Product Attributes
Price 5 2 4
Versatility 4 5 4
Up-to-Date 3 5 5
Security 5 3 3
Battery Life 5 4 5
Total 22 19 21
Company Attributes
Reputation 2 4 4
Quality of Service 2 4 2
Marketing 1 5 4
Total 5 13 10
Salesperson Attributes
Knowledgeable 3 5 3
Friendly 2 5 3
Accessible 2 4 2
Total 7 14 8
Overall Total 34 46 39
7. Consumer Promotion
Premium
• First 47,118 units sold
• BBM Protected
• BBM Meetings
• VPN Authentication by Blackberry
$282,713 for the
first 47,118 buyers of the phone
8. Trade Promotion
• Push strategy
• Training programs for the salespeople
• Online training program
• Video, audio, and interactive presentational components
• Demonstrate the capabilities that enhance productivity
• Strong national presence at business technology trade shows
• Designed to demonstrate the range of capabilities
• High attendance of corporate and senior management from
innovative and technology-focused organizations
• ITEXPO (Miami), Digital Summit (Phoenix), Electronics West
(Anaheim), PROMAT (Chicago), Electronics New England
(Boston), and Fose Conference and Exposition (D.C.)
9. Sales Force Promotion
• Bonus for employees who put out the best numbers.
• The top 15 salespeople who sell the most Z30 phones
• Sell at least 3,250 phones each
• Bonus of $2,500 at the end of the year
• Incentive trip for the top five performing sales representatives
• A week-long trip to Barcelona in Spain
• Winners will spend nothing in order to enjoy this once-in-a-
lifetime vacation to Spain
10. Sales Meeting - Vancouver
Expenses Price Quantity Days Cost
Hotel $200 65 2 $26,000
Travel $479 120 N/A $57,480
Total $83,480
Sales Meeting - Chicago
Expenses Price Quantity Days Cost
Hotel $210 65 2 $27,300
Travel $333 120 N/A $39,960
Total $67,260
• Two sales meetings - one in the year’s first quarter and one in
the third quarter
• For 120 Blackberry sales personnel and 5 of the higher
ranking employees
• Good for the sales force to learn the best selling strategies
for the Z30
• Higher-up employees to motivate the sales force to per
form better in the upcoming quarters
11. Incentive Trip- Barcelona
Expenses Price Quantity Days Cost
Hotel $260 5 7 $9,100
Travel $1,287 10 N/A $12,870
Food per diem $150 10 7 $10,500
Transport $40 10 7 $2,800
Total $35,270
12. Other Promotional Strategies
Trial Purchase for Brand Switcheres
• Can switch their phone after 2 weeks
• Aimed at brand switches to encourage them to try our product
Advertising (Attention/Interest)
• Print ads in B2B and trade magazines
0• Remind consumers that BlackBerry exists and generate inter-
est
13. Budget Summary
Promotion Price
Incentive Trip $35,270
Bonuses $37,500
Training Program $40,932
Trade Show Booths $3,000
Trade Show Spots $1,845
Premiums $282,713
Trade Publication Advertising $192,000
Sales Meeting - Vancouver $83,480
Sales Meeting - Chicago $67,260
In-Person Training $6,000
Total $750,000
$750,000
The maximum budget set by the client, BlackBerry
Consumer
Promo+ons
Trade
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Sales
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Other
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