6. Web Accessibility
Designing with any user in mind.
• Universal Design
• Born-accessibility
accessibility.arl.org
7. The Web is a two-way street
Easy to create + Easy to share + Easy to edit =
(beautiful) CHAOS!
8. How can we control users’ experiences
when users are constantly creating their
own experiences?
9. The Power of Choice
Customization
vs.
Orchestration
10. The Difficulty of Choice
Excerpt from David Foster Wallace article:
“Just standing at the ship’s rail looking out to sea has a
profoundly soothing effect. As you drift along like a cloud on
water, the weight of everyday life is magically lifted away, and
you seem to be floating on a sea of smiles.” (Page 36)
11. The Difficulty of Choice
“Note the imperative use of the second person and a specificity
out of detail that extends even to what you will say… You are,
here, excused from even the work of constructing the fantasy,
because the ads do it for you. And this near-parental type of
advertising makes a very special promise, a diabolically seductive
promise … The promise is not that you can experience great
pleasure but that you will. They’ll make certain of it.” (Page 37)
12. Google’s Solution
Decide for me but let me have the final say:
Take your best guess and act rather than asking first. Too many
choices and decisions make people unhappy. Just in case you get
it wrong, allow for 'undo'.
13. Metadata
Case studies for crowdsourcing metadata:
• Metadata Games
• Zooniverse Citizen Science Projects
• Crowdsourcing Metadata for Library and Museum Collections
Using a Taxonomy of Flickr User Behavior
• Crowdsourcing cultural heritage metadata through social
media gaming
• www.trevorowens.org
15. Please stay in touch!
molly.schwartz@aalto.fi
@mollyfication
mollyschwartz.us
16. List of References
• ARL Acessibility Toolkit: http://accessibility.arl.org
• Evgeny Morozov’s article in The Guardian:
http://www.theguardian.com/commentisfree/2014/sep/28/sharing-economy-internet-
hype-benefits-overstated-evgeny-morozov
• Wired Magazine’s list of 13 design lessons for the new era:
http://www.wired.com/2014/09/design-package-2014/
• David Foster Wallace Harper’s Magazine article: http://harpers.org/wp-content/
uploads/2008/09/HarpersMagazine-1996-01-0007859.pdf
• Android Developer design principles: http://developer.android.com/design/get-started/
principles.html
• New York Times article about gathering metadata from cat photos:
http://www.nytimes.com/2014/07/23/upshot/what-the-internet-can-see-from-your-
cat-pictures.html?_r=0&abt=0002&abg=1
Notes de l'éditeur
How do we arrange and describe our materials so that users can discover them?
Embedding user-centered design into our processes from the beginning
What is the right balance between professional oversight and responding to users’ needs? Do we anticipate or respond to user needs? Both (iterative looop)? Tradition of teaching / training users to understand our methods
facilitate diverse user consumption experiences
the role of choice; multi-modal experiences
Not UX withouth user research: What about when you are trying to serve an incredibly large and diverse user base? i.e. you want your project to have major impact
Does interactivity in content creation translate to interactivity in context?
Inherently decentralized, distributed
Evgeny Morozov, Auto Share, “The very name Auto Share has an intriguing double meaning: it refers not only to the ease with which we can "share" automobiles but also to the fact that much of that sharing can be automated. Today, our most beloved belongings can re-enter market circulation without much effort on our part.” http://www.theguardian.com/commentisfree/2014/sep/28/sharing-economy-internet-hype-benefits-overstated-evgeny-morozov
And do we even want to? Let’s deconstruct the hubris of user experience. Do we know better than the user what the user wants? Yes, probably.
When we look at user expectations for metadata practices, it’s all about user choice and user control. Metadata has traditionally been a back-end operation. But with automated platforms, constant user interactions, and new ways of accessing and discovering information, do we make it possible for users to create their own metadata as they create content? Do we conduct studies about user expectations for metadata and respond to them? Should this be a priority? Will it improve the user experience for the better? Do we let users create their own metadata?
Wired magazine 13 lessons for design in a new era, #3 (customization) vs. #9 (orchestrate the entire experience)
Are we trying to promise our users that they will have a great experience? Do we even have control over this?
http://harpers.org/wp-content/uploads/2008/09/HarpersMagazine-1996-01-0007859.pdf
http://developer.android.com/design/get-started/principles.html
Hick’s law: the law is used to encourage designers to limit options in navigation, lists and interactive options. Whether it’s used against drop-down and fly-out menus with too many options or pages with too many links, Hick’s Law has primarily been a counterweight to sprawl.
How much do we dictate? Take from paper
The advent of the Internet ushered in a new wave of hope that an information utopia was in sight, one in which all information would be instantly accessible to everyone via new computing technologies. The freewheeling nature of the web created tense dichotomies between professional content curators and amateur content sharers, between centralized repositories of knowledge and decentralized networks of knowledge, between comprehensive collections and crowdsourced aggregations. Many in the LAM field see great potentials for digital aggregations because they “can provide essential metastructures for unifying distributed
http://www.nytimes.com/2014/07/23/upshot/what-the-internet-can-see-from-your-cat-pictures.html?_r=0&abt=0002&abg=1
Say a few words about my project. What is really the consequence of open knowledge? When we throw our doors open we allow, facilitate, and encourage interaction. Will this affect metadata practices or should we retain level of control?
Say a few words about my project. What is really the consequence of open knowledge? When we throw our doors open we allow, facilitate, and encourage interaction. Will this affect metadata practices or should we retain level of control?
