1. MoniqueDavis
800 Soundview Avenue #7A Bronx, NY 10473 Tele: (718) 666 - 6541 Email: Msdavis800@gmail.com
Summary of Qualifications Extremely skillfully also has over 6 years in the social service field
Case Manager for 3years
EPACES and the ability to learn other programs swiftly Proficient E Clinical Works
Treat,scanning medical documentation into the system Proficient Microsoft Word, Excel Power Point, Outlook
Certification for Adult and Child First Aid/CPR/AED and New York State Driver’s License Class E
EXPERIENCE:
Visiting Nurses of New York 11/2015-Present
Call Team Rep in Hospice Department
Responsible for handling of all incoming calls and directing them to proper places as needed.
patient information in sun coast patient data system
Perform administrative duties including filing, messenger tasks, and data entry.
Provided patients with information about various programs offered by VNS, and assisting in database management
by transcribing and updating nurses patient visit notes.
Protected patient’s rights by maintaining confidentiality of personal and financial information.
Responsible for requesting Death Certification pending doctor’s approval.
Bright Point Health (HELP/PSI) 06/2014 – 04/2015
Intensive Case Manager
Conducted initial eligibility screening, conduct intakes/assessments and complete service plans
Participated in Quality Assurance program to evaluate, monitor, identify problems
Supervised Outreach Coordinator to ensure that admissions and discharges are consistent with individuals’ needs
Participated in the interdisciplinary team care planning process
Ensured that clients are contacted as needed to ensure retention in care
Scheduled field visits, escorts and home visits as needed to help clients access care
Participated Engagement clients with, mental health services, dental and primary provider
Bright Point Health (HELP/PSI)
Patient Navigator / Acting Care Manager 01/2013 - 06/2014
Population: HIV/AIDS,Homeless, Mental illness and Chronic Disease problems
Participated in integrated care efforts with all providers known to the client to monitor track and follow-up with
clients treatment plan and treatment progress; documented all progress
Completed Assessments and developed care plans to prioritized goals and identify strategies to achieve goals for
each client
New York City Housing Authority 06/2012 – 11/2012
Inventory Specialist
Ensured numbers where itemize, while preparing pilots for shipment and counted inventory
Handled light receptionist duties and maintained files
Amida Care 01/2011 –0 4/2012
Care Coordinator Assistant
Developed and coordinated patient care programs
Managed and prepared public relations information
Handled patient care to ensure high quality health care by monitoring providers/sites provide telephonic, face to
face outreach/engagement and service planning in the field all other duties
Storage Deluxe 06/2006-01/2011
Facility Manager
Maintained budget, work schedule: payroll, deposits, A/R and A/P process,credits and invoices.
Monitored financial control as directed by district manager in order to meet target deadlines
Resolved customers’ grievances by determine optimal solution
EDUCATION: Bachelor’s Degree of Social Science, College of New of Rochelle, 2013 Bronx, NY