6. That 45 year old customer service rep who has, for the past five years, provided first-class support to clients and has an in-depth knowledge of their needs and what can and can’t be done for them?
7. That 55 year old in marketing who’s been with the company for 10 years and possesses vital departmental or industry knowledge?
8. That 65-year-old administrative assistant or senior executive who’s got 30 years of service, is retiring soon, but knows the company inside out?
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11. What is very attractive to most people as they age is the idea of slowing down and not working quite so hard
12. Creating strong mentoring programs is a way allow your older workers to transmit knowledge to the next generation while working fewer hours. It just might be a way for everyone to win
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19. Don’t interview retiring workers on their last day of work. Interview them repeatedly in the time before they leave or retire