This presentation goes over how to build an effective team from the managerial side to recruiting and team development. - What makes a good manager - Your role as a manager - Hiring & Interview process -Mentoring and Training

2. WHAT WILL BE
COVERED
What makes a good manager
Your role as a manager
Hiring & Interview process
Mentoring & Training

6. “THE MANAGER ASKS HOW AND
WHEN; THE LEADER ASKS WHAT
AND WHY.” - Warren Bennis

7. WRITING AN EFFECTIVE
JOB DESCRIPTION
1
2
CLEAR KEYWORD
TITLE
INTRO PARAGRAPH
Furniture Store, Retail & Sales Associate - Oakland, CA
“New Modern Casual Bar and Restaurant in downtown San
Francisco, by Embarcadero Center, is seeking a Restaurant & Bar
General Manager with Kitchen experience. This is a full-time
position. The ideal candidate will manage the Restaurant and
Bar like it is their own. The General Manager will be in charge
of everything. Since this is a new restaurant you will be deeply
involved in making this new concept and make it work.”

8. INTRODUCTION
PARAGRAPH
“This is a full-time position in which you will works directly
with the Owner. We are looking for a self-motivated
passionate hospitality professional with a strong
understanding of food service and has great leadership skills.
The Restaurant GM oversees and contributes to the
planning, organization, and training necessary to achieve
restaurant objectives in sales, costs, employee retention,
communication and awareness, guest service and
satisfaction, food quality, and compliance. You are
responsible for executing all company standards and
processes to include: food, service, safety, guest relations,
ambiance, labor, financial accountability, and HR & training
practices.”

9. ESSENTIAL RESPONSABILITIES
 Coordinate the restaurants' operations, including
front and back of the house
 Control and update POS
 Deliver great guest services and customer
satisfaction.
 3+ years of experience in restaurant management
 5+ years working in the hospitality industry
 Kitchen experience (Chef preferred)
 Leadership skills focusing on people development.
QUALIFICAT
ION

10. USE PLATFORMS
SUCH AS…

11. INTERVIEW PROCESS
SCHEDULING
FIRST ROUND
SECOND ROUND
I'm a mentor to
anyone who's
interested.
- Clint Eastwood

12. MENTORING AND TRAINING
 Empowerment - check in every 45 min.
 Re-state Instructions - make sure it is understood
 Start & End of the Day - what did you work on? what did you learn?
 Triple Check
 Give Projects & Deadline
“Management is all about managing in the
short term, while developing the plans for the long term.”
- Jack Welch

13. MENTORING AND TRAINING
 Be Available
 Let Them Figure It Out
 Praise & Compliment
 Show their job matters/impact
 Share the positive feedbacks

14. QUESTION
S ?
MORÉA POLLET
MOREA@PIEDMONTAVE.COM
510-761-5895
Linkedin.com/In/MoreaPollet
PiedmontAve.com