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Ww HhYy YyOoUu  SsHhOoUuLlDd
                        BbEe WwOoRrKkIiNnGg
                           BbUuSsIiNnEeSsSs, NnOoWw.
               OoNn TtHhEe
            An
           when
               d what you’ll d
                 you’re working
             ON the busines
                             s
                               o
                                                   ON
                                                   THE
                                                   BUSINESS
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Economic forecasts are as
                                          unpredictable as the weather


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COPYRIGHT	
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  ©	
  	
  IQUEST	
  INC.	
  
u t can
                                      k abo your
                                u thin pact
                            t yo ly im                ture.
                       Wha         d           the fu
                          pr ofoun y, and in
                                 toda
                      bu siness

                                                                                   How ar
                                                                                enabling e we
                                                          siness                        employe
                                                                                                es
                                                   What bu can                     to dream
                                                                                            ?
                                                     models our
                                                           e
                                                     chang es?
                                                       fortun                   our
                                                                         will be itive
                                                                    What ompet
                                                                          c
                        our                                        future ntage?
               Who are at                                              adva
                        e
                next gr
                 leaders?



COPYRIGHT	
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  ©	
  	
  IQUEST	
  INC.	
  
We spend lots of time working…




                                                             68
                                                             hours

                                                   48
                             36
                             hours
                                                   hours   CEO’s of the
                                                              most
                                                            successful
                       Employee                    CEO      companies
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
But where do
      you put most
     of your energy?




                                TOMORROW           TODAY



COPYRIGHT	
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  ©	
  	
  IQUEST	
  INC.	
  
WwOoRrKkIiNnGg OoNn TtHhEe   WwOoRrKkIiNnGg IiNn TtHhEe
                             BbUuSsIiNnEeSsSs             BbUuSsIiNnEeSsSs




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
on




                                                           in
                                              Most CEO’s spend less than 3% of
                                             their time thinking about the future
                                                (and many spend less than 1%)

COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
W hat’s the
                                        determina   nt factor
                                        w hen it com es to the
                                           success  of your
                                               business?


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
LlEeAaDdEeRrSsHhIiPp



COPYRIGHT	
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  IQUEST	
  INC.	
  
W  hat are th     e 4 jobs
                               eve r y le a d e r has to do?




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  IQUEST	
  INC.	
  
In spire


                                                   LlEeAaDdEeRrSsHhIiPp



COPYRIGHT	
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  ©	
  	
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  INC.	
  
In spire                                    Guide


                                                   LlEeAaDdEeRrSsHhIiPp



COPYRIGHT	
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  ©	
  	
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  INC.	
  
In spire                                    Guide


                                                   LlEeAaDdEeRrSsHhIiPp
                     Strength
                             en


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
In spire                                    Guide


                                                   LlEeAaDdEeRrSsHhIiPp
                     Strength
                             en                                     Enable


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Builders
                                                   Leaders
                                                        ‘r


COPYRIGHT	
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  IQUEST	
  INC.	
  
L eaders are
         no t the Chief                                             ays be the
                                                                Alw
            Cook and
                       r                                         Chief Cook…
         B ottle Washe
                                                                even when you’re
                                                   Chief Cook    washing bottles
                                                   &
                                                   Bottle
                                                     Washer




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
LlEeAaDdEe RrSs TtHhIiNnKk
                            AaBbOoUuTt
                      WwHh AaTt’Ss NnEeXxTt
                                                   A question that can only
                                                    can be answered when
                                                   work ing ON The Business!

COPYRIGHT	
  2012	
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  IQUEST	
  INC.	
  
How much time
                                                   should anyone at
                                                     your company
                                                     work ON The
                                                       Business?


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
3M’s 15% Rule…
                                                                                   e…
                                                   15% o f your time is your tim
                                                                              k a nd
                                                    to explore, imagine, thin
                                                                                t.
                                                      dream about what’s nex
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Doesn’t look like much,
                                                     just sitting there,
                                                      stuck on the wall.



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  INC.	
  
7   ,     ,
       $               2              7            ,


                                                                  o ns
                    Sticky notes      and many other innovati
                                                                    e
                      d r e a me d u p  by people working ON th
                                                                     nu e .
                  business have help     ed deliver billions in reve
                                                                  s 85%
                   Not bad for a      company that only spend
                                                                   siness.
                  of their time ac     tually working IN the bu

COPYRIGHT	
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  INC.	
  
in      on




                                      What’s              What’s
                                      urgent            important
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  IQUEST	
  INC.	
  
Lou Gerstner took over IBM during the company’s
         darkest days. Instead of getting stuck permanently
         IN the business, he balanced his time by also working
         diligently ON the business, keeping, in his words…




         …“what we stand for” but changing “how we do
         things”. His successor, Sam Palmisano adopted the
         same approach, saying “it is about creating and
         nurturing a culture of long-term thinking”.
COPYRIGHT	
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  ©	
  	
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in + on
                                 200	
  
            Share	
  Price	
  




                                 150	
  


                                 100	
  


                                  50	
  
                                                   1993	
       2002	
          2011	
  

                                                   Lou	
              Sam	
  



COPYRIGHT	
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  ©	
  	
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  INC.	
  
it
                                                              What’s 	
  
                                                                      n?
                                                              all mea




                                                   ON
                                                   THE
                                                   BUSINESS
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
IiNnSsPpIiRrEe
                                                                S
                                                                S
                                                      THE BUSINE
                                                   ON


                                            Build context, culture,
                                           confidence and coalition


COPYRIGHT	
  2012	
  ©	
  	
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  INC.	
  
Purpose
         Core Values
         Collaborative Culture
         Noble Cause




COPYRIGHT	
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  ©	
  	
  IQUEST	
  INC.	
  
GgUuIiDdEe S
                                                                 S
                                                       THE BUSINE
                                                    ON


                                                   Build vision, clarity,
                                                   focus and direction


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Business Plan
                                                   Projections + Capital
                                                   Long Term Strategy
                                                   Performance
                                                   Big Decisions




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
SsTtRrEeNnGgTtHhEeNn
                                                             S  S
                                                      THE BUSINE
                                                   ON


                            Build knowledge, capabilities,
                                 assets and options


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Minimize Risks
                                              Resources & Relationships
                                                  Insight Gathering
                                                     Experiment
                                                     Brand Value
                                                 Strategic Alliances
                                                 Succession & Exit


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
EeNnAaBbLlEe
                                                             S  S
                                                      THE BUSINE
                                                   ON


                                        Build structure, process,
                                        authority and leadership


COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Monitor Quality + Output
           Situational Analyses




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  ©	
  	
  IQUEST	
  INC.	
  
IiNn…                                    …OoNn

                                How do you create the conditions
                                       to work on both?
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Working
                                                      ON
                                                   the business

                                                    Come back at 3




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
UuTt ! !!
                                             Ee Tt Oo
                   Gg
            Experience things that
                                    s
           your customers, supplier
                                   e!
           and employees experienc



COPYRIGHT	
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  INC.	
  
VvIiSsIiTt IiNnNnOoVvAaTtIiVvEe CcOoMmPpAaNnIiEeSs
    1.          Apple                                     18.  Huawei            34.    Univision
    2.          Twitter                                   19.  Intel             35.    Snohetta
    3.          Facebook                                  20.  Syncardia         36.    Marks & Spencer
    4.          Nissan                                    21.  Donorchoose.org   37.    Microsoft
    5.          Groupon                                   22.  Ebay              38.    Solarcity
    6.          Google                                    23.  Nike              39.    Shaadi.com
    7.          Dawning Information                       24.  Linkedin          40.    Voxiva
                Industry                                  25.  Wieden +          41.    Cisco
    8.  Netflix                                                Kennedy           42.    Enerkem
    9.  Zynga                                             26.  Yandex            43.    Samsung
    10.  Epocrates                                        27.  Amazon            44.    Pandora
    11.  Trader Joe’s                                     28.  Opening           45.    GE
    12.  Arm                                                   Ceremony          46.    Changchun Dacheng
    13.  Burberry                                         29.  IBM                      Industrial Group
    14.  Kosaka Smelting and                              30.  Amyris            47.    Azul
                Refining                                  31.  Double Negative   48.    Stamen Design
    15.  Foursquare                                       32.  Kaspersky Lab     49.    FX
    16.  ESPN                                             33.  Pepsico           50.    Madecasse
COPYRIGHT	
  2012	
  ©	
  	
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  INC.	
   Sports
    17.  Turner
Talk to experts.
                                                   Even the weird ones!




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Books
                                                   Articles
                                                   Websites
                                                    Blogs
                                                    Videos




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
Mentor!
                                                   Get one. Be one.




COPYRIGHT	
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  INC.	
  
ON
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
ON
                                                    I
                                                   Work IN the
                                                   conditions tha
                                                                    business to create the
                                                                     t will allow you time,
                                                                 nd emotional freedom to
                                                    e n e r gy a
                                                             work ON The Business
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
BbEe DdIiSsCcIiPpLlIiNnEeDd



                                       IN          ON




COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
ON is your future



                                     IN is what you need to
                                                   prepare for it
COPYRIGHT	
  2012	
  ©	
  	
  IQUEST	
  INC.	
  
GgEe Tt OoNn YyOoUuRr BbUuSsIiNnEeSsSs

      Website + Blog:
      Twitter:


      LinkedIn:
                                                iQuestinc.com
                                            @MorryPatoka
                                            @Andrewatiquest
                                            Morry Patoka
                                                                ON
                                                                THE
                                            Andrew Guido        BUSINESS


COPYRIGHT	
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  IQUEST	
  INC.	
  

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Why You Should Be Working ON The Business, Now

  • 1. Ww HhYy YyOoUu SsHhOoUuLlDd BbEe WwOoRrKkIiNnGg BbUuSsIiNnEeSsSs, NnOoWw. OoNn TtHhEe An when d what you’ll d you’re working ON the busines s o ON THE BUSINESS COPYRIGHT  2012  ©    IQUEST  INC.  
  • 2. Economic forecasts are as unpredictable as the weather ? ? ? H ? ? L H $ ? ? L H ? L ? L ? $ ? H ? H $ $ ? $ ? ? $ ? ? Lot’s of un ? certainty ? ? ? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 3. u t can k abo your u thin pact t yo ly im ture. Wha d the fu pr ofoun y, and in toda bu siness How ar enabling e we siness employe es What bu can to dream ? models our e chang es? fortun our will be itive What ompet c our future ntage? Who are at adva e next gr leaders? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 4. We spend lots of time working… 68 hours 48 36 hours hours CEO’s of the most successful Employee CEO companies COPYRIGHT  2012  ©    IQUEST  INC.  
  • 5. But where do you put most of your energy? TOMORROW TODAY COPYRIGHT  2012  ©    IQUEST  INC.  
  • 6. WwOoRrKkIiNnGg OoNn TtHhEe WwOoRrKkIiNnGg IiNn TtHhEe BbUuSsIiNnEeSsSs BbUuSsIiNnEeSsSs COPYRIGHT  2012  ©    IQUEST  INC.  
  • 7. on in Most CEO’s spend less than 3% of their time thinking about the future (and many spend less than 1%) COPYRIGHT  2012  ©    IQUEST  INC.  
  • 8. W hat’s the determina nt factor w hen it com es to the success of your business? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 10. W hat are th e 4 jobs eve r y le a d e r has to do? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 11. In spire LlEeAaDdEeRrSsHhIiPp COPYRIGHT  2012  ©    IQUEST  INC.  
  • 12. In spire Guide LlEeAaDdEeRrSsHhIiPp COPYRIGHT  2012  ©    IQUEST  INC.  
  • 13. In spire Guide LlEeAaDdEeRrSsHhIiPp Strength en COPYRIGHT  2012  ©    IQUEST  INC.  
  • 14. In spire Guide LlEeAaDdEeRrSsHhIiPp Strength en Enable COPYRIGHT  2012  ©    IQUEST  INC.  
  • 15. Builders Leaders ‘r COPYRIGHT  2012  ©    IQUEST  INC.  
  • 16. L eaders are no t the Chief ays be the Alw Cook and r Chief Cook… B ottle Washe even when you’re Chief Cook washing bottles & Bottle Washer COPYRIGHT  2012  ©    IQUEST  INC.  
  • 17. LlEeAaDdEe RrSs TtHhIiNnKk AaBbOoUuTt WwHh AaTt’Ss NnEeXxTt A question that can only can be answered when work ing ON The Business! COPYRIGHT  2012  ©    IQUEST  INC.  
  • 18. How much time should anyone at your company work ON The Business? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 19. 3M’s 15% Rule… e… 15% o f your time is your tim k a nd to explore, imagine, thin t. dream about what’s nex COPYRIGHT  2012  ©    IQUEST  INC.  
  • 20. Doesn’t look like much, just sitting there, stuck on the wall. COPYRIGHT  2012  ©    IQUEST  INC.  
  • 21. 7 , , $ 2 7 , o ns Sticky notes and many other innovati e d r e a me d u p by people working ON th nu e . business have help ed deliver billions in reve s 85% Not bad for a company that only spend siness. of their time ac tually working IN the bu COPYRIGHT  2012  ©    IQUEST  INC.  
  • 22. in on What’s What’s urgent important COPYRIGHT  2012  ©    IQUEST  INC.  
  • 23. Lou Gerstner took over IBM during the company’s darkest days. Instead of getting stuck permanently IN the business, he balanced his time by also working diligently ON the business, keeping, in his words… …“what we stand for” but changing “how we do things”. His successor, Sam Palmisano adopted the same approach, saying “it is about creating and nurturing a culture of long-term thinking”. COPYRIGHT  2012  ©    IQUEST  INC.  
  • 24. in + on 200   Share  Price   150   100   50   1993   2002   2011   Lou   Sam   COPYRIGHT  2012  ©    IQUEST  INC.  
  • 25. it What’s   n? all mea ON THE BUSINESS COPYRIGHT  2012  ©    IQUEST  INC.  
  • 26. COPYRIGHT  2012  ©    IQUEST  INC.  
  • 27. IiNnSsPpIiRrEe S S THE BUSINE ON Build context, culture, confidence and coalition COPYRIGHT  2012  ©    IQUEST  INC.  
  • 28. Purpose Core Values Collaborative Culture Noble Cause COPYRIGHT  2012  ©    IQUEST  INC.  
  • 29. GgUuIiDdEe S S THE BUSINE ON Build vision, clarity, focus and direction COPYRIGHT  2012  ©    IQUEST  INC.  
  • 30. Business Plan Projections + Capital Long Term Strategy Performance Big Decisions COPYRIGHT  2012  ©    IQUEST  INC.  
  • 31. SsTtRrEeNnGgTtHhEeNn S S THE BUSINE ON Build knowledge, capabilities, assets and options COPYRIGHT  2012  ©    IQUEST  INC.  
  • 32. Minimize Risks Resources & Relationships Insight Gathering Experiment Brand Value Strategic Alliances Succession & Exit COPYRIGHT  2012  ©    IQUEST  INC.  
  • 33. EeNnAaBbLlEe S S THE BUSINE ON Build structure, process, authority and leadership COPYRIGHT  2012  ©    IQUEST  INC.  
  • 34. Monitor Quality + Output Situational Analyses COPYRIGHT  2012  ©    IQUEST  INC.  
  • 35. IiNn… …OoNn How do you create the conditions to work on both? COPYRIGHT  2012  ©    IQUEST  INC.  
  • 36. Working ON the business Come back at 3 COPYRIGHT  2012  ©    IQUEST  INC.  
  • 37. UuTt ! !! Ee Tt Oo Gg Experience things that s your customers, supplier e! and employees experienc COPYRIGHT  2012  ©    IQUEST  INC.  
  • 38. VvIiSsIiTt IiNnNnOoVvAaTtIiVvEe CcOoMmPpAaNnIiEeSs 1.  Apple 18.  Huawei 34.  Univision 2.  Twitter 19.  Intel 35.  Snohetta 3.  Facebook 20.  Syncardia 36.  Marks & Spencer 4.  Nissan 21.  Donorchoose.org 37.  Microsoft 5.  Groupon 22.  Ebay 38.  Solarcity 6.  Google 23.  Nike 39.  Shaadi.com 7.  Dawning Information 24.  Linkedin 40.  Voxiva Industry 25.  Wieden + 41.  Cisco 8.  Netflix Kennedy 42.  Enerkem 9.  Zynga 26.  Yandex 43.  Samsung 10.  Epocrates 27.  Amazon 44.  Pandora 11.  Trader Joe’s 28.  Opening 45.  GE 12.  Arm Ceremony 46.  Changchun Dacheng 13.  Burberry 29.  IBM Industrial Group 14.  Kosaka Smelting and 30.  Amyris 47.  Azul Refining 31.  Double Negative 48.  Stamen Design 15.  Foursquare 32.  Kaspersky Lab 49.  FX 16.  ESPN 33.  Pepsico 50.  Madecasse COPYRIGHT  2012  ©    IQUEST  INC.   Sports 17.  Turner
  • 39. Talk to experts. Even the weird ones! COPYRIGHT  2012  ©    IQUEST  INC.  
  • 40. Books Articles Websites Blogs Videos COPYRIGHT  2012  ©    IQUEST  INC.  
  • 41. Mentor! Get one. Be one. COPYRIGHT  2012  ©    IQUEST  INC.  
  • 42. ON COPYRIGHT  2012  ©    IQUEST  INC.  
  • 43. ON I Work IN the conditions tha business to create the t will allow you time, nd emotional freedom to e n e r gy a work ON The Business COPYRIGHT  2012  ©    IQUEST  INC.  
  • 44. BbEe DdIiSsCcIiPpLlIiNnEeDd IN ON COPYRIGHT  2012  ©    IQUEST  INC.  
  • 45. ON is your future IN is what you need to prepare for it COPYRIGHT  2012  ©    IQUEST  INC.  
  • 46. GgEe Tt OoNn YyOoUuRr BbUuSsIiNnEeSsSs Website + Blog: Twitter: LinkedIn: iQuestinc.com @MorryPatoka @Andrewatiquest Morry Patoka ON THE Andrew Guido BUSINESS COPYRIGHT  2012  ©    IQUEST  INC.