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Linguistic Skills

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Linguistic Skills

  1. 1. Understanding Linguistic Style FEBRUARY 20, 2020 The Power of Talk: Who Gets Heard and Why Deborah Tanen HBR - 1995
  2. 2. Importance Everyone needs to be heard and understood
  3. 3. Linguistic Style TONE OF VOICE RATE OF UTTERANCE DEGREE OF LOUDNESS
  4. 4. Style Direct v/s Indirect Pacing & Pausing Choice of Words Elements of Speech (Jokes, Cliches, Figure of Speech, Stories, Apologies)
  5. 5. Determinants Cultural Influences Individual Personality Gender
  6. 6. Power of Language Language Communicates Ideas Language Negotiates Relationship
  7. 7. Gender Style Man • Status Dimension Woman • Rapport Dimension
  8. 8. Why it happens • Play In Larger Groups • Establish Hierarchy Man • Have a smaller group • Find Common Grounds Woman
  9. 9. What they say  TAKING CREDIT  Men are ‘I’ oriented  Women are ‘We’ oriented  EXUDING CONFIDENCE  Men Minimize Doubts  Women Downplay Certainty  Indirectness  Men are indirect when admitting faults or weakness  Women are indirect when dealing with others
  10. 10. Linguistic Literals  Greetings – How do you do? Where are you going? When did you arrive?  Apologies – I am sorry, has several meanings
  11. 11. Listen between the Lines  Understand the speakers’ linguistic style  Understand the gender characteristic  Guard against stereo-typing  Give a chance to everyone to be heard
  12. 12. Recommended Reading

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