Adobe Creative Cloud Customer & Reseller Workflow

1. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
VIP is managed via two websites:
1
adminconsole.adobe.com reseller.adobe.com
End User
Console
IT Managers
Team Administrator
Accept VIP T&Cs
Add Seats
Assign Users
Reassign users
View deployed / purchased
software
Reseller
Console
Prime Reseller
contact
Sales reps
Add and manage
customers
Add Seats for
Customers
View Renewals
Obtain information on
exactly what to order

2. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
What does the customer receive when they get their invitation?
2

3. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How does the customer accept?
3

4. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How does the customer add seats?
4
Customer
clicks the +
button..
Customer screen

5. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Customer assign users by entering their email address
Administrator
enters their
email addresses
Customer screen
ABC Resellers

6. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
What else does the customer need to do?
6
Customer
clicks
Request
Seats
Customer screen

7. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How does the customer let the reseller know they want seats?
7
Customer
Authorizes
Reseller to
purchase seats
ABC Resellers
Customer screen

8. © 2010 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Reseller then receives a notification email from Adobe which
contains the details your distributor needs to process your order
8
Critical
information
to provide
your
distributor
Hi Brian Bright,
PageDNA has added 1 seat to their Adobe® Creative Cloud for teams account. Please be

9. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Summary
 A purchasing method and offering that our
customers have been asking us for
 A licensing model that is reseller centric –
Reseller driven and controlled
 A program that allows you to have a
deeper relationship with your customer
 An offering that allows Resellers and
Adobe to penetrate into new markets
 Significantly easier to quote !
 Can be resold by certified partners and
above – please contact your distributor for
the details on how to become Certified
9

10. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.