Moustafa Ahmed Abd El Ghaffar is a 31-year-old Egyptian tour leader and event coordinator currently working for Spring Tours Egypt in Cairo. He has over 9 years of experience in the tourism industry, guiding tours and assisting clients. His most recent project was coordinating a conference for DHL in Sharm El Sheikh in 2015. Moustafa received a Bachelor's degree in Tourism and Hotel Management from Helwan University in 2011 and is fluent in English and French.

1. Moustafa Ahmed Abd El Ghaffar
Personal Information:
• Date of Birth: 5th
of December ,1990
• Address: 26 Azzam St, Haddyak quba, Cairo
• Mobile Number : 002-01000781283
• E-Mail: Moustafaabdelghaffar.ma@Gmail.com
• Military status: Exempted
Experience:
• September 2012 – Present
Tour Leader – Holiday Organizer at Spring Tours Egypt.
Job duties:
 Sell excursions and Hotel packages to my clients through hotel meetings
 Assist the clients and the Passengers Upon Their Arrival or Departure To Finish
Their Procedures and Visa Issues at the airport
 Monitor the arrival timings of each flight. To ensure coordination with the drivers and
transport operators for pick ups
 Guide my clients For all Kinds of excursion which the clients may make through
their vacation
Fleetway Representative (British Nationality) from March 2014: Present
Kuoni Representative (Swiss Nationality - French Language) From September 2013-
Present
Projects:
DHL Conference – Martim Julie Ville Golf Sharm El Shiekh as Event Coordinator from
10th
of May 2015 to 20th
of May 2015
Description:
 Make sure all facilities are available and ready during their period of the
conference
 Arrange the accommodation of the DHL board Members
 Arrange the conference rooms and make sure the rooms are meeting the
standards
 Being a tour guide for all their excursions in sharm El Sheikh .
• Jan2012 – Sep2012
Customer service representative at Egyptian company for mobile services
(Mobinil )
 Help the Customers and answer their Calls to assist them by giving technical
advices and information and handle their complaints through the phone call.

2. Education:
 Sep 2007 – Jun 2011
Bachelor Degree from Faculty of Tourism & Hotels Management – Tourist
Guidance Department – English Section – Helwan University
Overall Degree: Very Good
 High School (Thanwya Amma) with Grade: Excellent, 92.3 %
Languages skills:
English: Fluent (writing & Speaking & Reading)
French: Very Good (writing & Speaking & Reading)
Courses:
 Jan 2012 – August 2012
French Language Course at The French Cultural Center – Level 5
 October2012 – August 2011
Edu Egypt program at Helwan University delivered by The ITI information technology
institute
 Phase 1: Berlitz (English language Course)
Skills
Microsoft skills ( Word - Power Point) – Aptitude – IQ - Critical Thinking
Soft Skills
Communication skills – Culture - Customer Service - Presentation Skills -Computer
Skills - - Team work
Hobbies:
Social Networking -Reading – Traveling – Learning New Languages - - History -
Learning anything new
About:
Well organized - Energetic, Ability to work Under Pressure, Reliable, Excellent Team
, Adaptable and flexible with a positive attitude to change