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1. MUKUND NARAYAN
MISHRA
WORK HISTORY
KEY ACCOUNT MANAGER , ASCII SERVICES — New Delhi
JUNE 2017 - PRESENT
→ Managing the Client and B2B engagement for SAAS Automation product.
→ Monitoring marketing intelligence with in Industry for Market Development.
→ Focused efforts in retaining existing business & expansion of Clients.
→ Ensuring the Customer success to bring best experience.
→ Formulating business & product strategies to keep up the market share.
→ Managing the large corporate accounts and ensuring their healthy operations.
BUSINESS DEVELOPMENT MANAGER ,MERITS CAPITAL PVT LTD — New Delhi
MARCH 2016 – JUNE 2017
→ Managed the launch & sales operations of Enterprise FinTech products.
→ Increased the market share of the products by 30 % in the vertical.
→ Managed end to end Client Engagement and Operations.
→ Efficient use of business networking to create business relationships.
→ Precise implementation of Go-To Market Strategy to gain market share.
→ Focused efforts on new Business Development through reference marketing,
networking along strengthening the existing business accounts.
BUSINESS ANALYST & SALES EXECUTIVE ,FIRST WATER BUSINESS — Rudrapur
JUNE 2014 - MARCH 2016
→ Core participant of the business expansion team of CRM vertical.
→ Business Account development through cross sales & account mining.
→ Product Placement management along augmenting the product features.
→ Existing Business accounts operations day to day management.
→ Excelled in the customer success throughout the delivery.
→ Created robust networking through concept selling & consulting.
EDUCATION
HINDUSTAN INSTITUTE OF TECHNOLOGY & SCIENCE, B.E (CSE )— Chennai
JUNE 2011 - MAY 2014
HINDUSTAN INSTITUTE OF ENGINEERING &TECHNOLOGY, DIPOMA (CSE )— Chennai
JUNE 2008 - MAY 2011
SKILLS
Key Account Management
Business to Business ( B2B )
Negotiation
Customer Success
Client Engagement
Sales Operations
Business Communications
Problem Solving Skills
Product Delivery
Team Management
Business Strategy
Presentation & Delegation
PROJECTS
CRM Product
Enterprise Products
Fin Tech Product
Sales Force Automation
STRENGTH
Effective Communicator
Risk Bearer
Persistent Contributor
Loyal & Accountable
HOBBIES
Photography, Traveling
Blogging , Philosophy Writing
Cooking , Reading Books
“Passionate Business guy having
a reputation of creating
confidence in the Clients by
executing business & product
Initiatives in the best interest of
the firm. A multi-faceted person
with high appetite of work ”
http://linkedin.com/mukundnarayanmishra New Delhi+91-7200653683narayan.mukund96@gmail.com