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1 2017 © AppFolio, Inc. Confidential.
Practicing at the Top
of Your Law License:
How to Build Efficiency
and Make More Money
3
4
5 2017 © AppFolio, Inc. Confidential.
About Jared
• Founder and CEO of Red Cave Law Firm Consulting
• A former practicing attorney, Jared has been advising lawyers and law firms
for over a decade.
• Regular presenter at local, regional and national events, including ABA
TECHSHOW.
• The author of the American Bar Association publication ‘Twitter in One Hour
for Lawyers’.
• Host of the Legal Toolkit podcast on Legal Talk Network.
• Jared also teaches for Concord Law School, Suffolk University Law
School and Solo Practice University.
6 2017 © AppFolio, Inc. Confidential.
“Practicing at the
Top of Your Law License”
• Why is it in quotes?
• What does it mean?
• How do you do it?
7 2017 © AppFolio, Inc. Confidential.
“Practicing at the
Top of Your Law License”
• Step 1: Get Efficient
• Step 2: Delegate
• Step 3: Reset Your Rates
8 2017 © AppFolio, Inc. Confidential.
Step 1: Get Efficient
9 2017 © AppFolio, Inc. Confidential.
Get Paperless
• Buy a (the) good scanner.
• Buy a (the) good PDF conversion software.
• Develop a paperless workflow.
• Write it down.
10 2017 © AppFolio, Inc. Confidential.
Embrace the Cloud
• You need real-time updates and modern
collaboration options.
• You need flexibility.
• You need mobility.
• You need reduced costs and flattened costs.
11 2017 © AppFolio, Inc. Confidential.
Poll #1
Just how cloud-based is your law firm?
(A) What is this ‘cloud’ you speak of?
(B) We run kind of a hybrid model -- some cloud,
some local.
(C) I do everything in the cloud. If I can’t access
the internet, I’m pretty damn grumpy.
12 2017 © AppFolio, Inc. Confidential.
Streamline Your Administrative
Processes
• Client Portals
• Electronic Payment Processing
• Electronic Signatures
• Administrative Workflows
13 2017 © AppFolio, Inc. Confidential.
Step 2: Delegate
14 2017 © AppFolio, Inc. Confidential.
Banish the DIY Mentality
• Other people can do what you do,
including parts of what you do
• Just because you can do it,
doesn’t mean you should do it
• Decide on the substantive and
non-substantive tasks you will outsource
15 2017 © AppFolio, Inc. Confidential.
Select the Right Vendors
• Cloud Access
• Secure
• Data Redundancy
• Features
16 2017 © AppFolio, Inc. Confidential.
Delegate Substantive, Administrative
Tasks
• Create a task list for yourself.
• Divide it between substantive and administrative
tasks.
• Decide what you want to keep, and what you
want to give away.
• Create a workflow for everything.
17 2017 © AppFolio, Inc. Confidential.
Poll #2
Are you good at delegating work?
(A) Honestly, nobody can do things the way I want
them done. So, I do everything.
(B) Even though I am the cat’s ass, I do try to
delegate a few things that I don’t have time to do.
(C) Um, yeah. I delegate everything I can. Why
would I work more?
18 2017 © AppFolio, Inc. Confidential.
Invest in Training
• Traditional law firm training:
‘Here’s your computer, sit down
and work.’
• What you need to do: Create
a training program for each job,
one time.
• Have each employee create a
manual for his or her position, including workflows.
19 2017 © AppFolio, Inc. Confidential.
Step 3: Reset Your Rates
20 2017 © AppFolio, Inc. Confidential.
Build a Value Billing Platform
• The problem with billing via the hour is that every
hour is worth the same.
• But, if you can do things faster, should you lower
your rates? Hell, no.
• Readjust your rates, with a focus on value.
• Everything you do does not have an equal value.
Embrace that.
21 2017 © AppFolio, Inc. Confidential.
Poll #3
Do you apply value billing in your law firm?
(A) Hourly rates. That’s the way Abraham Lincoln
did it, and damnit – that’s how I’m gonna do it!
(B) I do some flat fees here and there, so – yes?
(C) I try to create alternative billing arrangements
for everything, because clients want cost certainty.
22 2017 © AppFolio, Inc. Confidential.
Automate Payments
• Adopt electronic payment processing.
• Create billing processes.
• Build a strategy for staying on top of accounts
receivable and collections.
• Get more upfront, or on a recurring basis.
23 2017 © AppFolio, Inc. Confidential.
Jared D. Correia, Esq.
Founder, CEO | Red Cave Law Firm Consulting
jared@redcavelegal.com | (617) 398-7181
www.redcavelegal.com
24 2017 © AppFolio, Inc. Confidential.
Questions?
Contact Us!
mycase.com
support@mycase.com
800.571.8062
25 2017 © AppFolio, Inc. Confidential.
Thank You!

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Practicing at the Top of Your Law Game

  • 1. 1 2017 © AppFolio, Inc. Confidential. Practicing at the Top of Your Law License: How to Build Efficiency and Make More Money
  • 2.
  • 3. 3
  • 4. 4
  • 5. 5 2017 © AppFolio, Inc. Confidential. About Jared • Founder and CEO of Red Cave Law Firm Consulting • A former practicing attorney, Jared has been advising lawyers and law firms for over a decade. • Regular presenter at local, regional and national events, including ABA TECHSHOW. • The author of the American Bar Association publication ‘Twitter in One Hour for Lawyers’. • Host of the Legal Toolkit podcast on Legal Talk Network. • Jared also teaches for Concord Law School, Suffolk University Law School and Solo Practice University.
  • 6. 6 2017 © AppFolio, Inc. Confidential. “Practicing at the Top of Your Law License” • Why is it in quotes? • What does it mean? • How do you do it?
  • 7. 7 2017 © AppFolio, Inc. Confidential. “Practicing at the Top of Your Law License” • Step 1: Get Efficient • Step 2: Delegate • Step 3: Reset Your Rates
  • 8. 8 2017 © AppFolio, Inc. Confidential. Step 1: Get Efficient
  • 9. 9 2017 © AppFolio, Inc. Confidential. Get Paperless • Buy a (the) good scanner. • Buy a (the) good PDF conversion software. • Develop a paperless workflow. • Write it down.
  • 10. 10 2017 © AppFolio, Inc. Confidential. Embrace the Cloud • You need real-time updates and modern collaboration options. • You need flexibility. • You need mobility. • You need reduced costs and flattened costs.
  • 11. 11 2017 © AppFolio, Inc. Confidential. Poll #1 Just how cloud-based is your law firm? (A) What is this ‘cloud’ you speak of? (B) We run kind of a hybrid model -- some cloud, some local. (C) I do everything in the cloud. If I can’t access the internet, I’m pretty damn grumpy.
  • 12. 12 2017 © AppFolio, Inc. Confidential. Streamline Your Administrative Processes • Client Portals • Electronic Payment Processing • Electronic Signatures • Administrative Workflows
  • 13. 13 2017 © AppFolio, Inc. Confidential. Step 2: Delegate
  • 14. 14 2017 © AppFolio, Inc. Confidential. Banish the DIY Mentality • Other people can do what you do, including parts of what you do • Just because you can do it, doesn’t mean you should do it • Decide on the substantive and non-substantive tasks you will outsource
  • 15. 15 2017 © AppFolio, Inc. Confidential. Select the Right Vendors • Cloud Access • Secure • Data Redundancy • Features
  • 16. 16 2017 © AppFolio, Inc. Confidential. Delegate Substantive, Administrative Tasks • Create a task list for yourself. • Divide it between substantive and administrative tasks. • Decide what you want to keep, and what you want to give away. • Create a workflow for everything.
  • 17. 17 2017 © AppFolio, Inc. Confidential. Poll #2 Are you good at delegating work? (A) Honestly, nobody can do things the way I want them done. So, I do everything. (B) Even though I am the cat’s ass, I do try to delegate a few things that I don’t have time to do. (C) Um, yeah. I delegate everything I can. Why would I work more?
  • 18. 18 2017 © AppFolio, Inc. Confidential. Invest in Training • Traditional law firm training: ‘Here’s your computer, sit down and work.’ • What you need to do: Create a training program for each job, one time. • Have each employee create a manual for his or her position, including workflows.
  • 19. 19 2017 © AppFolio, Inc. Confidential. Step 3: Reset Your Rates
  • 20. 20 2017 © AppFolio, Inc. Confidential. Build a Value Billing Platform • The problem with billing via the hour is that every hour is worth the same. • But, if you can do things faster, should you lower your rates? Hell, no. • Readjust your rates, with a focus on value. • Everything you do does not have an equal value. Embrace that.
  • 21. 21 2017 © AppFolio, Inc. Confidential. Poll #3 Do you apply value billing in your law firm? (A) Hourly rates. That’s the way Abraham Lincoln did it, and damnit – that’s how I’m gonna do it! (B) I do some flat fees here and there, so – yes? (C) I try to create alternative billing arrangements for everything, because clients want cost certainty.
  • 22. 22 2017 © AppFolio, Inc. Confidential. Automate Payments • Adopt electronic payment processing. • Create billing processes. • Build a strategy for staying on top of accounts receivable and collections. • Get more upfront, or on a recurring basis.
  • 23. 23 2017 © AppFolio, Inc. Confidential. Jared D. Correia, Esq. Founder, CEO | Red Cave Law Firm Consulting jared@redcavelegal.com | (617) 398-7181 www.redcavelegal.com
  • 24. 24 2017 © AppFolio, Inc. Confidential. Questions? Contact Us! mycase.com support@mycase.com 800.571.8062
  • 25. 25 2017 © AppFolio, Inc. Confidential. Thank You!