1. How To be Good in Business Karen Mercer, Co–Founder of My Coffee Stop www.mycoffeestop.co.uk

2. Just a bit of Background... My Coffee Stop is a little shop at the end of Platform 1, Enfield Chase Station. Two people run it, myself and Gunter Hollenstein. We serve quality coffee quickly within 30 seconds from the moment you order. My Coffee Stop is about more than coffee & cake, it’s about creating a pleasant space in the world and being a positive influence!

3. My Coffee Stop opened 1 year ago, yesterday, on 2nd February.

6. In that time, we’ve been in... The Enfield Gazette, The Enfield Advertiser & other local papers.... On the BBC News... On several radio stations, including Radio Enfield, Radio 2 and Smooth FM.

11. We also won 2 Business Awards We won the North & West London Business Award for Innovation, sponsored by HSBC We won the Enterprise Enfield Green Business of the year award, sponsored by the RSA Trust We also came runners up in the Enterprise Enfield’s Start-up Business of the year award We’ve just found out we are finalists in the first ever Linked-in European Business Awards.

12. Photo by Andy Barnes

13. How did we do it? Our ethos is....’Heart is at the Heart of our business, our business without a heart will die.’ This means that every decision we take in our business is made with financial and moral considerations. We realise that we have a responsibility to our local and global communities. We made the conscious decision to support two main causes through our business.....

14. Chickenshed....... We support Chickenshed through our Book Swapping Service....

15. Book Swap @ My Coffee Stop... Now regular event days, involving local businesses!

17. We also support Fairtrade... All our Coffees, Teas, & Hot Chocolates are Fairtrade In our first year we have expanded our Fairtrade range so that we have the widest range of Fairtrade products of any coffee shop or independent shop in the Enfield area. We are members of the Enfield Fairtrade Steering Group and actively help to promote Fairtrade within the borough.

19. We’ve created our own Muffins.... So that we can use Fairtrade Sugar & other Fairtrade ingredients...

20. & Our Own Cakes...

21. The work we have done has... Made our business more attractive to customers... Brought us greater enjoyment & happiness... Recognition of our ideas has increased our profile... This recognition has given us the confidence to create even bigger projects, to contribute to the global and local communities...

22. The Future... We’re looking forward to Fairtrade Fortnight which is From February 22nd to March 7th. We have three exciting projects planned...

23. An Art Competition... Enfield Primary School children are being invited to imagine an amazing and special Fairtrade Food creation, using at least one Fairtrade Food ingredient! And to communicate their idea using any media they like, for instance drawing, painting, writing, singing, describing or filming. Then send it to us at My Coffee Stop... The top three entrants will have tea with the Mayor of Enfield and all short-listed entries will be exhibited at My Coffee Stop, for the whole of Fairtrade Fortnight.

24. Mayor of Enfield says ‘Yes’ to Fairtrade!

25. Chickenshed & Fairtrade... Chickenshed will go into Enfield Primary Schools and present performance/workshop experiences about Why Fairtrade is so important. This is a My Coffee Stop initiative connecting & supporting local & global communities.

26. The Big Swap @ My Coffee Stop Thursday March the 4th Our usual Book Swap event but with a twist Bring along unwanted books as usual & buy books by putting money in the tin for chickenshed but also bring an item of Fairtrade produce to swap with one you haven’t tried before! Free Divine Chocolate tastings And Tea with a Tenor, where Geoffrey Strum will sing and you’ll drink Fairtrade Tea!

27. We’re in the business... Of making your journey better....not just on the train....but through life too....we hope to affect people’s lives for the better, even if they’re not our customers...that’s the ethos of our business.

28. We’re Not Alone! We have fantastic support from the team at Enterprise Enfield.... And I was able to go on an excellent RSA Trust Inspiring Women Course...