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Presented at:
July 12, 2017
ROBO-ADVICE:
REVENGE OF THE
INCUMBENTS
Aite (pronounced “eye-tay”) Group is an
independent research and advisory firm focused on
business, technology, and regulatory issues and their
impact on the financial services industry.
A fintech pioneer headquartered in the heart of San
Francisco, MyVest combines best practices in wealth
management with best-in-class technology. Our
cloud-based platform enables holistic, client-centric
wealth management across the enterprise in a
single, unified system.
Alois Pirker
Research Director,
Wealth Management
Anton Honikman
CEO
© 2017 MyVest Corporation. All Rights Reserved.
Type Definition
% of
Population
Wirehouse
Merrill Lynch, UBS, Wells Fargo Advisors,
Morgan Stanley
8%
Independent RIA
Mostly small firms but also have RIA
groups working within larger broker-
dealer firms
16%
FA with other
self-clearing firm
Large / regional players: e.g.,
Ameriprise, Edward Jones, Raymond
James, LPL, RBC
13%
FA with online
broker
Schwab, Fidelity, TD Ameritrade on the
retail side (fewer than 2,000 advisors)
10%
FA with
insurance BD
e.g. AXA, Northwestern (fewer than 10K
advisors, some with more than 5K)
15%
FA with
independent BD
e.g. Commonwealth Financial, ING
(fewer than 5,000 advisors)
14%
FA with bank BD
e.g. PNC, M&T Bank (fewer than 1,000
advisors)
8%
FA with private
bank / bank trust
e.g. Northern Trust, US Trust, Bessemer
Trust
16%
2 Annual Survey of 400 Advisors1 Qualitative Interviews
In-depth interviews with a variety of
industry participants:
• Executives at financial institutions
• Financial advisors
• Executives at fintech firms
• Start-up firms and disruptors
“We take a topic and look at it
from both sides, and that gives
us a sense of what's happening
in the market.”
- Alois Pirker, Aite Group
Aite Group Methodology
© 2017 MyVest Corporation. All Rights Reserved.
How Did We Get Here?
The Evolution of Robo-Advice
Traditional
wealth
management is
under
pressure
Profitability
Competition
Demographic shifts
Regulatory uncertainty
Legacy technology & business model
1996 Today
OverallAdoption
B2B for
Enterprise 1.0
Quick Wins
Simplicity, UX
B2B for
Enterprise 2.0
Hybrid Human+Tech
Multi-Segment
+
+
Pioneers
Early Niches
B2C 1.0
Retail Disrupters
B2B for
Independent
Advisors
Disrupt RIA Vendors
B2C Pivots to B2B
B2C 2.0
Retail Response
Evolution: From robo-advice to digital wealth
© 2017 MyVest Corporation. All Rights Reserved.
1996 Today
OverallAdoption
B2B for
Enterprise 1.0
Quick Wins
Simplicity, UX
B2B for
Enterprise 2.0
Hybrid Human+Tech
Multi-Segment
+
+
Pioneers
Early Niches
B2C 1.0
Retail Disrupters
B2B for
Independent
Advisors
Disrupt RIA Vendors
B2C Pivots to B2B
B2C 2.0
Retail Response
Evolution: From robo-advice to digital wealth
© 2017 MyVest Corporation. All Rights Reserved.
“B2B for Enterprise 1.0 is a quick win;
B2B for Enterprise 2.0 is about strategic
business transformation.”
- Alois Pirker, Aite Group
$70
$141
$204
$16
$25
$43
$171
2016 2017E 2018E
Estimated Growth of Digital Advisor Solutions
($ in Billions)
Retail assets
acquired by
traditional
incumbents
Retail assets
acquired by start-
up digital advisors
directly
Vanguard,
Schwab, Fidelity,
E*Trade, TD
Ameritrade
$400B
$90B
Market sizing & growth: Incumbents pulling away
© 2017 MyVest Corporation. All Rights Reserved.
$70
$141
$204
$16
$25
$43
$171
2016 2017E 2018E
Estimated Growth of Digital Advisor Solutions
($ in Billions)
Retail assets
acquired by
traditional
incumbents
Retail assets
acquired by start-
up digital advisors
directly
Vanguard,
Schwab, Fidelity,
E*Trade, TD
Ameritrade
$400B
$90B
Market sizing & growth: Incumbents pulling away
© 2017 MyVest Corporation. All Rights Reserved.
“Banks and insurance firms will
challenge this $171 billion growth
segment.”
- Anton Honikman, MyVest
3%
16%
31%
23%
13%
15%
5%
15%
13%
32%
20%
15%
Practice has
made the
decision to
launch a digital
advisor service
Very interested Interested Somewhat
interested
Not interested We have not
discussed
this/thought
about this
Q2 2017 Q3 2015
50%
interested or
ready to
adopt
(up from 33%)
Source: Aite Group survey of 369 financial advisors, Q2 2017 and 403 financial advisors, Q3 2015.
Q: How interested is your practice in leveraging
new digital advisor technology over the next few years?
Advisor interest in new technology
© 2017 MyVest Corporation. All Rights Reserved.
3%
16%
31%
23%
13%
15%
5%
15%
13%
32%
20%
15%
Practice has
made the
decision to
launch a digital
advisor service
Very interested Interested Somewhat
interested
Not interested We have not
discussed
this/thought
about this
Q2 2017 Q3 2015
50%
interested or
ready to
adopt
(up from 33%)
Source: Aite Group survey of 369 financial advisors, Q2 2017 and 403 financial advisors, Q3 2015.
Q: How interested is your practice in leveraging
new digital advisor technology over the next few years?
Advisor interest in new technology
© 2017 MyVest Corporation. All Rights Reserved.
“The sands are shifting.
The fastest growing advisors see the
opportunity in new technology.”
- Alois Pirker, Aite Group
Response
% of
Population
Improve the clients' digital experience 46%
Acquire a new segment of clients 40%
Automate processes
(onboarding, portfolio management)
39%
Offer clients more service options
to best fit their needs and preferences
39%
Serve some of our existing clients
more cost-effectively
34%
Meet the needs of any client/prospect...
who prefers passive/low-cost portfolio
management
32%
The “What”
Q: What are (or would be) the practice’s goals
for such a platform?
Response
% of
Population
Generation X
(35- to 50-year-olds)
49%
Millennials
(under 35 years old)
48%
High-potential clients
(e.g., early career professionals)
47%
Children of existing clients 45%
Friends of existing clients who do not meet
the minimum balance
27%
Parents or other relatives of existing clients 26%
Any client who does not meet our practice’s
minimum balance
13%
The “Who”
Q: What types of clients would your practice
seek to acquire or service through a digital
advisor platform?
Source: Aite Group survey of 369 financial advisors, Q2 2017.
Who will they target & what are their goals?
© 2017 MyVest Corporation. All Rights Reserved.
Response
% of
Population
Improve the clients' digital experience 46%
Acquire a new segment of clients 40%
Automate processes
(onboarding, portfolio management)
39%
Offer clients more service options
to best fit their needs and preferences
39%
Serve some of our existing clients
more cost-effectively
34%
Meet the needs of any client/prospect...
who prefers passive/low-cost portfolio
management
32%
The “What”
Q: What are (or would be) the practice’s goals
for such a platform?
Response
% of
Population
Generation X
(35- to 50-year-olds)
49%
Millennials
(under 35 years old)
48%
High-potential clients
(e.g., early career professionals)
47%
Children of existing clients 45%
Friends of existing clients who do not meet
the minimum balance
27%
Parents or other relatives of existing clients 26%
Any client who does not meet our practice’s
minimum balance
13%
The “Who”
Q: What types of clients would your practice
seek to acquire or service through a digital
advisor platform?
Source: Aite Group survey of 369 financial advisors, Q2 2017.
Who will they target & what are their goals?
© 2017 MyVest Corporation. All Rights Reserved.
“As you can see, these digital advice
platforms service nearly all client
segments and firm goals.”
- Alois Pirker, Aite Group
Where Are We Going?
The Revenge of the Incumbents
Brand
Customer base
Multiple service channels
Existing BD or bank
Client data
Product diversity
Research
Balance sheet
Incumbents’ unique advantages
But
incumbents
have their
own unique
challenges
Inertia
Lack of digital vision
Fear of cannibalization
Siloed legacy technology
Non-agile development culture
Fintech
partnerships
can help
bridge the
gap
© 2017 MyVest Corporation. All Rights Reserved.
Fintech
partnerships
can help
bridge the
gap
© 2017 MyVest Corporation. All Rights Reserved.
“Incumbents will benefit most when they
embrace fintech’s culture of change.”
- Anton Honikman, MyVest
Serve multiple segments
Value-added services
Robust client data layer
Incumbents’ new opportunities in digital wealth
© 2017 MyVest Corporation. All Rights Reserved.
Serve multiple segments
Value-added services
Robust client data layer
Incumbents’ new opportunities in digital wealth
© 2017 MyVest Corporation. All Rights Reserved.
“There’s so much opportunity in the
amount of data firms have.
Start with the data and use it to
hyper-personalize the experience.”
- Anton Honikman, MyVest
1. Invest in great UI/UX (table stakes)
2. Leverage your strengths
3. Seek out smart fintech partnerships
4. Move from simple segmentation to
hyper-personalization
Incumbent
recipe for
success
1. Invest in great UI/UX (table stakes)
2. Leverage your strengths
3. Seek out smart fintech partnerships
4. Move from simple segmentation to
hyper-personalization
Incumbent
recipe for
success
“Incumbents, now is your time.”
- Anton Honikman, MyVest
Learn
more
aitegroup.com
myvest.com
© 2017 MyVest Corporation. All Rights Reserved.

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Robo Advice: Revenge of the Incumbents (MyVest and Aite INVEST session)

  • 1. Presented at: July 12, 2017 ROBO-ADVICE: REVENGE OF THE INCUMBENTS
  • 2. Aite (pronounced “eye-tay”) Group is an independent research and advisory firm focused on business, technology, and regulatory issues and their impact on the financial services industry. A fintech pioneer headquartered in the heart of San Francisco, MyVest combines best practices in wealth management with best-in-class technology. Our cloud-based platform enables holistic, client-centric wealth management across the enterprise in a single, unified system. Alois Pirker Research Director, Wealth Management Anton Honikman CEO © 2017 MyVest Corporation. All Rights Reserved.
  • 3. Type Definition % of Population Wirehouse Merrill Lynch, UBS, Wells Fargo Advisors, Morgan Stanley 8% Independent RIA Mostly small firms but also have RIA groups working within larger broker- dealer firms 16% FA with other self-clearing firm Large / regional players: e.g., Ameriprise, Edward Jones, Raymond James, LPL, RBC 13% FA with online broker Schwab, Fidelity, TD Ameritrade on the retail side (fewer than 2,000 advisors) 10% FA with insurance BD e.g. AXA, Northwestern (fewer than 10K advisors, some with more than 5K) 15% FA with independent BD e.g. Commonwealth Financial, ING (fewer than 5,000 advisors) 14% FA with bank BD e.g. PNC, M&T Bank (fewer than 1,000 advisors) 8% FA with private bank / bank trust e.g. Northern Trust, US Trust, Bessemer Trust 16% 2 Annual Survey of 400 Advisors1 Qualitative Interviews In-depth interviews with a variety of industry participants: • Executives at financial institutions • Financial advisors • Executives at fintech firms • Start-up firms and disruptors “We take a topic and look at it from both sides, and that gives us a sense of what's happening in the market.” - Alois Pirker, Aite Group Aite Group Methodology © 2017 MyVest Corporation. All Rights Reserved.
  • 4. How Did We Get Here? The Evolution of Robo-Advice
  • 6. 1996 Today OverallAdoption B2B for Enterprise 1.0 Quick Wins Simplicity, UX B2B for Enterprise 2.0 Hybrid Human+Tech Multi-Segment + + Pioneers Early Niches B2C 1.0 Retail Disrupters B2B for Independent Advisors Disrupt RIA Vendors B2C Pivots to B2B B2C 2.0 Retail Response Evolution: From robo-advice to digital wealth © 2017 MyVest Corporation. All Rights Reserved.
  • 7. 1996 Today OverallAdoption B2B for Enterprise 1.0 Quick Wins Simplicity, UX B2B for Enterprise 2.0 Hybrid Human+Tech Multi-Segment + + Pioneers Early Niches B2C 1.0 Retail Disrupters B2B for Independent Advisors Disrupt RIA Vendors B2C Pivots to B2B B2C 2.0 Retail Response Evolution: From robo-advice to digital wealth © 2017 MyVest Corporation. All Rights Reserved. “B2B for Enterprise 1.0 is a quick win; B2B for Enterprise 2.0 is about strategic business transformation.” - Alois Pirker, Aite Group
  • 8. $70 $141 $204 $16 $25 $43 $171 2016 2017E 2018E Estimated Growth of Digital Advisor Solutions ($ in Billions) Retail assets acquired by traditional incumbents Retail assets acquired by start- up digital advisors directly Vanguard, Schwab, Fidelity, E*Trade, TD Ameritrade $400B $90B Market sizing & growth: Incumbents pulling away © 2017 MyVest Corporation. All Rights Reserved.
  • 9. $70 $141 $204 $16 $25 $43 $171 2016 2017E 2018E Estimated Growth of Digital Advisor Solutions ($ in Billions) Retail assets acquired by traditional incumbents Retail assets acquired by start- up digital advisors directly Vanguard, Schwab, Fidelity, E*Trade, TD Ameritrade $400B $90B Market sizing & growth: Incumbents pulling away © 2017 MyVest Corporation. All Rights Reserved. “Banks and insurance firms will challenge this $171 billion growth segment.” - Anton Honikman, MyVest
  • 10. 3% 16% 31% 23% 13% 15% 5% 15% 13% 32% 20% 15% Practice has made the decision to launch a digital advisor service Very interested Interested Somewhat interested Not interested We have not discussed this/thought about this Q2 2017 Q3 2015 50% interested or ready to adopt (up from 33%) Source: Aite Group survey of 369 financial advisors, Q2 2017 and 403 financial advisors, Q3 2015. Q: How interested is your practice in leveraging new digital advisor technology over the next few years? Advisor interest in new technology © 2017 MyVest Corporation. All Rights Reserved.
  • 11. 3% 16% 31% 23% 13% 15% 5% 15% 13% 32% 20% 15% Practice has made the decision to launch a digital advisor service Very interested Interested Somewhat interested Not interested We have not discussed this/thought about this Q2 2017 Q3 2015 50% interested or ready to adopt (up from 33%) Source: Aite Group survey of 369 financial advisors, Q2 2017 and 403 financial advisors, Q3 2015. Q: How interested is your practice in leveraging new digital advisor technology over the next few years? Advisor interest in new technology © 2017 MyVest Corporation. All Rights Reserved. “The sands are shifting. The fastest growing advisors see the opportunity in new technology.” - Alois Pirker, Aite Group
  • 12. Response % of Population Improve the clients' digital experience 46% Acquire a new segment of clients 40% Automate processes (onboarding, portfolio management) 39% Offer clients more service options to best fit their needs and preferences 39% Serve some of our existing clients more cost-effectively 34% Meet the needs of any client/prospect... who prefers passive/low-cost portfolio management 32% The “What” Q: What are (or would be) the practice’s goals for such a platform? Response % of Population Generation X (35- to 50-year-olds) 49% Millennials (under 35 years old) 48% High-potential clients (e.g., early career professionals) 47% Children of existing clients 45% Friends of existing clients who do not meet the minimum balance 27% Parents or other relatives of existing clients 26% Any client who does not meet our practice’s minimum balance 13% The “Who” Q: What types of clients would your practice seek to acquire or service through a digital advisor platform? Source: Aite Group survey of 369 financial advisors, Q2 2017. Who will they target & what are their goals? © 2017 MyVest Corporation. All Rights Reserved.
  • 13. Response % of Population Improve the clients' digital experience 46% Acquire a new segment of clients 40% Automate processes (onboarding, portfolio management) 39% Offer clients more service options to best fit their needs and preferences 39% Serve some of our existing clients more cost-effectively 34% Meet the needs of any client/prospect... who prefers passive/low-cost portfolio management 32% The “What” Q: What are (or would be) the practice’s goals for such a platform? Response % of Population Generation X (35- to 50-year-olds) 49% Millennials (under 35 years old) 48% High-potential clients (e.g., early career professionals) 47% Children of existing clients 45% Friends of existing clients who do not meet the minimum balance 27% Parents or other relatives of existing clients 26% Any client who does not meet our practice’s minimum balance 13% The “Who” Q: What types of clients would your practice seek to acquire or service through a digital advisor platform? Source: Aite Group survey of 369 financial advisors, Q2 2017. Who will they target & what are their goals? © 2017 MyVest Corporation. All Rights Reserved. “As you can see, these digital advice platforms service nearly all client segments and firm goals.” - Alois Pirker, Aite Group
  • 14. Where Are We Going? The Revenge of the Incumbents
  • 15. Brand Customer base Multiple service channels Existing BD or bank Client data Product diversity Research Balance sheet Incumbents’ unique advantages
  • 16. But incumbents have their own unique challenges Inertia Lack of digital vision Fear of cannibalization Siloed legacy technology Non-agile development culture
  • 17. Fintech partnerships can help bridge the gap © 2017 MyVest Corporation. All Rights Reserved.
  • 18. Fintech partnerships can help bridge the gap © 2017 MyVest Corporation. All Rights Reserved. “Incumbents will benefit most when they embrace fintech’s culture of change.” - Anton Honikman, MyVest
  • 19. Serve multiple segments Value-added services Robust client data layer Incumbents’ new opportunities in digital wealth © 2017 MyVest Corporation. All Rights Reserved.
  • 20. Serve multiple segments Value-added services Robust client data layer Incumbents’ new opportunities in digital wealth © 2017 MyVest Corporation. All Rights Reserved. “There’s so much opportunity in the amount of data firms have. Start with the data and use it to hyper-personalize the experience.” - Anton Honikman, MyVest
  • 21. 1. Invest in great UI/UX (table stakes) 2. Leverage your strengths 3. Seek out smart fintech partnerships 4. Move from simple segmentation to hyper-personalization Incumbent recipe for success
  • 22. 1. Invest in great UI/UX (table stakes) 2. Leverage your strengths 3. Seek out smart fintech partnerships 4. Move from simple segmentation to hyper-personalization Incumbent recipe for success “Incumbents, now is your time.” - Anton Honikman, MyVest
  • 23. Learn more aitegroup.com myvest.com © 2017 MyVest Corporation. All Rights Reserved.