2. Welcome and…
Recognition of interview cycles
What I want
you to walk
Recognition of appropriate questions
away with…
How to shine during a behavioral
interview
What to bring to the interview
What to do after the interview
3. Bring
Writing stuff
Look like you
mean business
Reference lists
ID
Samples of work if appropriate
Resume (2 copies)
4. And, sometimes most Important
Your knowledge of the company
Don’t forget
this…
Research –
www.crains.com
Other job postings that they have – not
just the job you’re interviewing for
Ask questions of the recruiter
Why is this position open
How many people have you looked at
What’s the turnover rate
5. To Wear or Not to Wear…
What to Wear None of these
Appropriate business Clangy, noisy jewelry
attire Sandals
Men –jackets and tie Heavy scents
Women - hose
6. Interview Cycles
Most organizations place candidates
The one time
only interview
through 3 cycles of interviews
is a thing of
the past and
Recruiter - Pre-screen
very rare
Face to Face with Hiring Manager
2nd Face to Face with Hiring Manager
and next level up or down
7. Types of Interviews
Behavioral can be stressful
Behavioral
and
Conversational is more natural
Interrogatory/
Conversation
8. Behavioral
Can be tricky if you’re not prepared
Provides
insight to how
Practice before you go so that you
you will
perform and
sound natural
behave within
their
environment
9. Sample Questions
Give me a specific example of a Give me an example of a time when
time when you had to conform to a you had to make a split second
policy with which you did not agree. decision.
Please discuss an important written What is your typical way of dealing
document you were required to with conflict? Give me an example.
complete. Tell me about a time you were able
Tell me about a time when you had to successfully deal with another
to go above and beyond the call of person even when that individual
duty in order to get a job done. may not have personally liked you
(or vice versa).
Tell me about a time when you had
too many things to do and you were
required to prioritize your tasks.
10. More examples
Give me an example of when you Tell me about a time when you
showed initiative and took the lead. missed an obvious solution to a
problem.
Tell me about a recent situation in
which you had to deal with a very Describe a time when you
upset customer or co-worker. anticipated potential problems and
developed preventive measures.
Give me an example of a time when
you motivated others. Tell me about a time when you were
forced to make an unpopular
Please tell me about a time you had
decision.
to fire a friend.
http://www.quintcareers.com/sample_behavioral.html
11. Make it Easy for Them and for You
Briefly describe the situation, what specific action you took
Remember to
to have an effect on the situation, and the positive result
STAR at your
or outcome.
behavioral
interview. Frame it in a three-step process, usually called a S-A-R, P-
A-R, or S-T-A-R statement:
1. situation (or task, problem),
2. action,
3. result/outcome.
http://www.quintcareers.com/behavioral_interviewing.html
12. Practice
Situation
We had a brand new product and we had to learn a
Confidence
new system quickly and be able to respond to
shows up in
customers.
your voice
and posture. Action
I suggested that we have a “dummy session” before
the product rolled out and that we make “crib”
sheets to hang by our computers – and laminate
them so that we could always see them. We also
gave the “crib” sheets to the installers and sales
people so that they could sound knowledgable.
Result
When the go-live day came, all of us were prepared
and the customer surveys came back very high.
13. Other Interviews
Be ready for “tell me about yourself”
They want to
know about
Keep it work related
you.
Why you’re looking
It’s OK to express some disappointment
about job loss – but make sure they know
you’re eager to move on
14. They Can not Ask
Transportation
These
questions are Child care
illegal
Spouse information
Age
Religion
How many sick days you took
http://www.washingtonpost.com/wp-dyn/articles/A8963-
2003Apr11.html
http://www.hrworld.com/features/
30-interview-questions-111507/
15. What Should You Ask and Not…
Ask This Not This
Is this an incumbent position? What was the percentage of the
raises given?
Why is this position open?
How many hours do you have to
What would be your priority for this
work?
position?
What is the holiday schedule?
How is success measured for this
position?
•http://www.pohly.com/interview-2.html
•http://www.associatedcontent.com/article/197885/questions_you_shoul
d_and_should_not_pg2.html?cat=31
16. References
Know who they should call and how.
Tip –
If you had a “bad” experience, make it
Bring a list
with contact
harder to contact that company, and
information
make it easy for others.
with you.
Use Linkedin recommendations. Copy,
paste and print onto a paper.
17. After the Interview
Get contact information such as email.
Thank you and
a reiteration
Send a brief thank you to each person.
of interest
leaves no
Reiterate your interest.
doubt.
18. How Soon Can You Follow-up
Wait about 10 days, then place a call
Persistence,
but not
or email, asking status.
stalking.
Do one more follow-up; about 5 days
after that.
19. Prepare yourself before and after
Try to get feedback from the
So , you didn’t
get it…
recruiter/interviewer.
Assess your own performance, honestly.
