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Project Management Challenge
Phil Hall, Engineering Technical Management Office

Susan Whitfield, Office of Human Capital

February 2011
Program Management

 Engineering Directorate is owning/sponsoring organization
 Office of Human Capital will support via joint Program
  Management with Engineering Directorate
 Level I acceptance and Level II selection process (to include
  pre- and post- entry activities) administered jointly by
  Engineering and Human Capital
 Program Management Team:
   – Senior Advisor: Scott Croomes/EE01
   – Co-Program Manager ED: Phil Hall/ED10
   – Co-Program Manager HS: Susan Whitfield/HS40
   – Program Support ED: Stefanie Justice/ED10/Jacobs ESTS
   – APPEL Training Support HS: Shelley Miller/HS40/WILL


                                                                  2
What is an SE Leadership Development
  program, and why did MSFC need one?

Systems Engineering Leadership Development Program:
A formal approach to establishing and recognizing:
1. Competency-holders in systems engineering (SE)
2. Candidates for leadership in SE-driven jobs



Why Needed:
   1. MSFC projects require a steady supply of capable SE practitioners
      and leaders
   2. An opportunity to shape our own destiny in the face of an Agency
      push towards increased SE formality


                                                                          3
What Issue Are We Trying to Solve at MSFC?

  Systems Engineering Deficiency: While almost all Center vacancies have
  been filled, there remains a lack of individuals with systems engineering
  expertise, in particular those with strong leadership capabilities, to meet
  the needs of the Agency’s exploration agenda.
300

                                                                                        S&E Eligibles 14s
      Current On-Board 14s - 650                                                        S&E Eligibles 15s
250
      Current On-Board 15s - 401
                                                                                        S&E Eligibles SES
      Current On-Board SES - 41
                                                                                                               204
200                                                                                           181
                                                                                                                     163
                                                                       150
150                                                                                                 142
                                                       126                   122
                                        110
                          93                                 97
100
        75                                    79
                               67
             56
 50
                                                                                                          19               22
                                                                  10               14
                  4                 4              6
  0
         CY2008            CY2009        CY2010         CY2011          CY2012                  CY2013          CY2014

                                                                                                                                4
                      Science & Engineering Retirement Eligible GS-14/Above
MSFC CS Scientific and Engineering Workforce by Age (Total = 1882)
600


                                                               525

500


                                                                                    Average Age: 46.5 yrs.
                                                    401
400


                                                                          324

300




200
                                                                                     168

                                         121

100                88
                              81
                                                                                                63
        49                                                                                                 43
                                                                                                                        19

  0
      20 to 24   25 to 29   30 to 34   35 to 39   40 to 44   45 to 49   50 to 54   55 to 59   60 to 64   65 to 69   70 or older


  With a shrinking civil service workforce as time goes by, the need for SE
                   leaders will become more pronounced                  5
                                                                                                                             5
Agency Focus on SE Development Issue




Agency recognizes the need for additional systems engineers at
   journeyman and lead levels to meet future requirements      6
Developing SE Leadership Skills

Systems Engineering is:
“The art and science of developing
an operable system capable of
meeting requirements within
imposed constraints.”
                   –Mike Griffin




                                                                Science
                                           Art
                                                           Technical Knowledge
                                   Leadership Attributes
                                                             and Engineering
                                      and Personal
                                                             Process Mastery
                                       Behaviors




               To develop strong leaders, programs must help
                     participants develop both skill sets                    7
Program Tenets


         Individual Successful participants
     Accountability must be highly motivated

               Cost Use of existing training
         Efficiency resources is maximized

          Relevant Rotational assignments/ on-
         Rotations the-job training in-line with
                   core Center work

       Convenient Required courses available
         Training locally and/or on-line

         Supervisor Makes use of normal
       Involvement supervisor/ employee
                    relationship for individual
                    development planning and
                    career guidance
                                               8
Basics of Proposed MSFC Program

  Consists of two levels – Journeyman and Leader

  Completion of each level requires:

      Training:
            Four (4) courses for Level I (Journeyman)
            Four (4) courses for Level II (Leader)

      MSFC Developmental Assignment:
                   Minimum 6 months for Level I (Journeyman)
                   Minimum 6 months for Level II (Leader)

  Timeframe for completion of each level: 2 years
     Program is open to the Engineering Population at the Center
(Engineering and Safety and Mission Assurance Directorates, Program/Project Offices)
                                                                                 9
Program Features

       Level I:
       – Participants self-declare with supervisory approval
       – Targets early career employees
       – Rotation/training aimed at enhancing basic SE competency
       – Professional Development Workshops
       Level II:
       – Participants are identified via formal call/program selection
       – Targets early/mid career employees
       – Rotation/training aimed at enhancing leadership skills
       – Professional Development Workshops
                 Target Level I              Target Level II
                  Timeframe                   Timeframe


           PIP              SE Journeyman                             SE Leader

       1                     5                         10                                        20
Career Years
                                  Notional Career Progression for a Systems Engineering Leader

Program not formal certification, but career/competency enhancement
                                                                                                      10
Developmental Assignments

Hands-On, Real-World Experience at MSFC
    6-month detail, one for each Level

    Target assignment for Level I
              Organizations with Strong SE functions

    Target assignment for Level II

         Leadership Experience in SE Role:
              Product Lead
              Assistant Chief Engineer
              Deputy Lead System Engineer
              Anomaly Investigation Lead
              Assistant Chief Safety Officer
 Backfills for rotations will be worked on a case-by-case basis
                                                                  11
Level I Core Training

                                  Core                                 Alternate
Focus Area      APPEL* Courses                 Length     Other Courses                   Length
Overview        Fundamentals of Systems        5 days     **UAHuntsville Systems          2 days
                Engineering                               Engineering Overview


Foundational    Lifecycle, Processes, and      3 days     APPEL Understanding NPR         2 days
Application     Systems Engineering                       7123.1


Advanced        Project Management and         10 days    Integrated Project and          5 days
Application     Systems Engineering                       Systems Management
                                                          (UAHuntsville)

SE Leadership   Team Leadership                2.5 days   APPEL Communicating             2 days
                                                          Technical Issues



*Academy of Program/Project and Engineering Leadership
**Encourage participation in UAHuntsville Systems Engineering Certificate program.
Completion of this certificate program may substitute for the Overview and Foundational
Application courses.                                                                           12
Level II Entrance


 All candidates for Level II (including grandfathered Level
  I systems engineers) are subject to a formal selection
  process

 Level II selection process to be administered jointly by
  Engineering and Human Capital, utilizing the Center
  Personnel Management Advisory Committee (PMAC) for
  final selection decisions




                                                               13
Level II Core Training


                                                   Core                                               Alternate
Engineering and Leadership




                             APPEL Courses                              Length      Other Courses                          Length
    Advanced Systems




                             Advanced Project Management                 5 days     In discussions with UAH to             TBD
                             and Advanced Systems                                   determine alternate
                             Engineering                                            possibilities.

                             Leading Complex Projects                    3 days     TBD                                    TBD

                             Project Management Leadership                 4.5      Assessing Project                      2 days
                             Lab                                          days      Performance


                             •   CORE: Minimum of 1 additional leadership oriented course is required. Course selection will be
                                 determined based on participant’s individual needs assessment, and in alignment with the NASA
                                 Leadership Model.
                             •   Distance Learning Options may be worked for some required coursework.
                             •   Expected timeframe for completion: 2 year period

                                                                                                                                  14
Benefits of Program to the Participant

 Completion of developmental experiences outlined in
  program enhances participant skill level and marketability
 Assumes high interest and accountability on part of
  employees
 Exposes participant to how Marshall does business at
  multiple levels (Up and Out/ Down and In)
 Professional development workshops enhances
  participant skills in a variety of areas related to systems
  engineering, communication, and leadership skills
 Expands participant network to others interested in
  systems engineering across the Center
                                                                15
Benefits of Participation to the Center

 Completion of developmental experiences outlined in
  program enhances skill level of employees
 Helps foster a steady supply of capable systems
  engineering practitioners and leaders at the Center
 Increases the qualified candidate pool for systems
  engineering jobs, as well as Agency SE developmental
  programs
 Creates a network of informed advocates at MSFC for
  systems engineering
 Assumes high interest and accountability on part of
  employees
                                                         16
Level I Status

 Level I Participants: 42

 Gender
  29 Male   69%
  13 Female 31%

 Completion of Training Requirements
  100% of course work             21%
  75% of course work              34%
  50% of course work              24%
  25% or less of course work      21%

 Based on current course enrollment, 20 participants (or 47.6%) will
have completed the Level I training requirements by March 2011

 Approximately 30% of participants have completed or are currently
completing their developmental rotations                            17
Level I Status (continued)


Organization Breakdown

Engineering Directorate                   34
Safety & Mission Assurance Directorate    3
Shuttle Propulsion Office                 2
Ares Projects Office                      1
Science & Mission Systems Office          1
Office of the Chief Information Officer   1




                                               18
Formal SE Development Programs at other
             NASA Centers
Center   Program                          Point of Contact
ARC      Ames Project Excellence          Claire Smith
         Development Program              Tina Panontin
DSFC     Systems Engineering Leadership   Brad Flick
         Development Program
GRC      Space Mission and Leadership     Marton Forkosh
         Program
GSFC     Systems Engineering              Edward Amatucci
         Development
KSC      Systems Engineering and          Rachel Lumpkin
         Leadership                       Greg Clements
LaRC     Systems Engineering and          Junilla Applin
         Development Program
JPL      Systems Engineering On-the-job   Roger Diehl
         Training
                                                             19

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Hall.phil

  • 1. Project Management Challenge Phil Hall, Engineering Technical Management Office Susan Whitfield, Office of Human Capital February 2011
  • 2. Program Management  Engineering Directorate is owning/sponsoring organization  Office of Human Capital will support via joint Program Management with Engineering Directorate  Level I acceptance and Level II selection process (to include pre- and post- entry activities) administered jointly by Engineering and Human Capital  Program Management Team: – Senior Advisor: Scott Croomes/EE01 – Co-Program Manager ED: Phil Hall/ED10 – Co-Program Manager HS: Susan Whitfield/HS40 – Program Support ED: Stefanie Justice/ED10/Jacobs ESTS – APPEL Training Support HS: Shelley Miller/HS40/WILL 2
  • 3. What is an SE Leadership Development program, and why did MSFC need one? Systems Engineering Leadership Development Program: A formal approach to establishing and recognizing: 1. Competency-holders in systems engineering (SE) 2. Candidates for leadership in SE-driven jobs Why Needed: 1. MSFC projects require a steady supply of capable SE practitioners and leaders 2. An opportunity to shape our own destiny in the face of an Agency push towards increased SE formality 3
  • 4. What Issue Are We Trying to Solve at MSFC? Systems Engineering Deficiency: While almost all Center vacancies have been filled, there remains a lack of individuals with systems engineering expertise, in particular those with strong leadership capabilities, to meet the needs of the Agency’s exploration agenda. 300 S&E Eligibles 14s Current On-Board 14s - 650 S&E Eligibles 15s 250 Current On-Board 15s - 401 S&E Eligibles SES Current On-Board SES - 41 204 200 181 163 150 150 142 126 122 110 93 97 100 75 79 67 56 50 19 22 10 14 4 4 6 0 CY2008 CY2009 CY2010 CY2011 CY2012 CY2013 CY2014 4 Science & Engineering Retirement Eligible GS-14/Above
  • 5. MSFC CS Scientific and Engineering Workforce by Age (Total = 1882) 600 525 500 Average Age: 46.5 yrs. 401 400 324 300 200 168 121 100 88 81 63 49 43 19 0 20 to 24 25 to 29 30 to 34 35 to 39 40 to 44 45 to 49 50 to 54 55 to 59 60 to 64 65 to 69 70 or older With a shrinking civil service workforce as time goes by, the need for SE leaders will become more pronounced 5 5
  • 6. Agency Focus on SE Development Issue Agency recognizes the need for additional systems engineers at journeyman and lead levels to meet future requirements 6
  • 7. Developing SE Leadership Skills Systems Engineering is: “The art and science of developing an operable system capable of meeting requirements within imposed constraints.” –Mike Griffin Science Art Technical Knowledge Leadership Attributes and Engineering and Personal Process Mastery Behaviors To develop strong leaders, programs must help participants develop both skill sets 7
  • 8. Program Tenets Individual Successful participants Accountability must be highly motivated Cost Use of existing training Efficiency resources is maximized Relevant Rotational assignments/ on- Rotations the-job training in-line with core Center work Convenient Required courses available Training locally and/or on-line Supervisor Makes use of normal Involvement supervisor/ employee relationship for individual development planning and career guidance 8
  • 9. Basics of Proposed MSFC Program  Consists of two levels – Journeyman and Leader  Completion of each level requires:  Training: Four (4) courses for Level I (Journeyman) Four (4) courses for Level II (Leader)  MSFC Developmental Assignment: Minimum 6 months for Level I (Journeyman) Minimum 6 months for Level II (Leader)  Timeframe for completion of each level: 2 years Program is open to the Engineering Population at the Center (Engineering and Safety and Mission Assurance Directorates, Program/Project Offices) 9
  • 10. Program Features  Level I: – Participants self-declare with supervisory approval – Targets early career employees – Rotation/training aimed at enhancing basic SE competency – Professional Development Workshops  Level II: – Participants are identified via formal call/program selection – Targets early/mid career employees – Rotation/training aimed at enhancing leadership skills – Professional Development Workshops Target Level I Target Level II Timeframe Timeframe PIP SE Journeyman SE Leader 1 5 10 20 Career Years Notional Career Progression for a Systems Engineering Leader Program not formal certification, but career/competency enhancement 10
  • 11. Developmental Assignments Hands-On, Real-World Experience at MSFC  6-month detail, one for each Level  Target assignment for Level I  Organizations with Strong SE functions  Target assignment for Level II  Leadership Experience in SE Role:  Product Lead  Assistant Chief Engineer  Deputy Lead System Engineer  Anomaly Investigation Lead  Assistant Chief Safety Officer Backfills for rotations will be worked on a case-by-case basis 11
  • 12. Level I Core Training Core Alternate Focus Area APPEL* Courses Length Other Courses Length Overview Fundamentals of Systems 5 days **UAHuntsville Systems 2 days Engineering Engineering Overview Foundational Lifecycle, Processes, and 3 days APPEL Understanding NPR 2 days Application Systems Engineering 7123.1 Advanced Project Management and 10 days Integrated Project and 5 days Application Systems Engineering Systems Management (UAHuntsville) SE Leadership Team Leadership 2.5 days APPEL Communicating 2 days Technical Issues *Academy of Program/Project and Engineering Leadership **Encourage participation in UAHuntsville Systems Engineering Certificate program. Completion of this certificate program may substitute for the Overview and Foundational Application courses. 12
  • 13. Level II Entrance  All candidates for Level II (including grandfathered Level I systems engineers) are subject to a formal selection process  Level II selection process to be administered jointly by Engineering and Human Capital, utilizing the Center Personnel Management Advisory Committee (PMAC) for final selection decisions 13
  • 14. Level II Core Training Core Alternate Engineering and Leadership APPEL Courses Length Other Courses Length Advanced Systems Advanced Project Management 5 days In discussions with UAH to TBD and Advanced Systems determine alternate Engineering possibilities. Leading Complex Projects 3 days TBD TBD Project Management Leadership 4.5 Assessing Project 2 days Lab days Performance • CORE: Minimum of 1 additional leadership oriented course is required. Course selection will be determined based on participant’s individual needs assessment, and in alignment with the NASA Leadership Model. • Distance Learning Options may be worked for some required coursework. • Expected timeframe for completion: 2 year period 14
  • 15. Benefits of Program to the Participant  Completion of developmental experiences outlined in program enhances participant skill level and marketability  Assumes high interest and accountability on part of employees  Exposes participant to how Marshall does business at multiple levels (Up and Out/ Down and In)  Professional development workshops enhances participant skills in a variety of areas related to systems engineering, communication, and leadership skills  Expands participant network to others interested in systems engineering across the Center 15
  • 16. Benefits of Participation to the Center  Completion of developmental experiences outlined in program enhances skill level of employees  Helps foster a steady supply of capable systems engineering practitioners and leaders at the Center  Increases the qualified candidate pool for systems engineering jobs, as well as Agency SE developmental programs  Creates a network of informed advocates at MSFC for systems engineering  Assumes high interest and accountability on part of employees 16
  • 17. Level I Status  Level I Participants: 42  Gender 29 Male 69% 13 Female 31%  Completion of Training Requirements 100% of course work 21% 75% of course work 34% 50% of course work 24% 25% or less of course work 21%  Based on current course enrollment, 20 participants (or 47.6%) will have completed the Level I training requirements by March 2011  Approximately 30% of participants have completed or are currently completing their developmental rotations 17
  • 18. Level I Status (continued) Organization Breakdown Engineering Directorate 34 Safety & Mission Assurance Directorate 3 Shuttle Propulsion Office 2 Ares Projects Office 1 Science & Mission Systems Office 1 Office of the Chief Information Officer 1 18
  • 19. Formal SE Development Programs at other NASA Centers Center Program Point of Contact ARC Ames Project Excellence Claire Smith Development Program Tina Panontin DSFC Systems Engineering Leadership Brad Flick Development Program GRC Space Mission and Leadership Marton Forkosh Program GSFC Systems Engineering Edward Amatucci Development KSC Systems Engineering and Rachel Lumpkin Leadership Greg Clements LaRC Systems Engineering and Junilla Applin Development Program JPL Systems Engineering On-the-job Roger Diehl Training 19