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Program and Project Management

                        Policy Development

                       Overview and Rationale



                           Sandra Smalley
                         Office of the Chief Engineer


Used with permission                                    Page 1
Objectives of Session

Provide:
• A high-level overview of recent policy
  developments
• An understanding of the purpose of
  the selected developments
• A preview of some upcoming policy
  developments


                                           Page 2
Recent Policy Developments

        Overview




                             Page 3
Policy Developments
                     2007

• NPR 7120.5 D - NASA Space Flight
  Program and Project Management
  Requirements
    “This revision of NPR 7120.5 is part of a
    realignment of governing documents within
    NASA designed to increase accountability and
    general clarity in the flow-down of management
    process requirements.”


• NPR 7123.1A - NASA Systems Engineering
  Processes and Requirements
                                                     Page 4
Policy Developments
                     2008

• NPD 1000.0A - Governance and Strategic
  Management
• NPR 7120.7 - NASA Information Technology
  and Institutional Infrastructure Program and
  Project Management Requirements
• NPR 7120.8 - NASA Research and
  Technology Program and Project
  Management Requirements
• NPR 8000.4 - Agency Risk Management
  Procedural Requirements

                                                 Page 5
Policy Developments
                   2009


• NPD 1000.5 - Policy for NASA Acquisition

• NPR 7120.5D - NID

• NPD 7120.4 - Program/Project
  Management




                                             Page 6
Policy Development
         Other Supporting Work


Handbook development
  • The SRB Handbook
  • The Risk Management Handbook
  • NPR 7120.5 Handbook
  • WBS Handbook
  • Cost Estimating Handbook
  • Schedule Management Handbook



                                   Page 7
Policy Development
               Why all the activity?

• Improve program/project performance
  against external commitments (real and
  perceived)
• More effectively support programs and
  projects by improving and tailoring policy,
  processes, and requirements
  – Recognize the multi-center environment in many
    programs and projects. This includes giving more
    attention to common principles, terminology, and
    practices while recognizing the differences that
    exist in Center processes and historic practices.

                                                        Page 8
Improving Agency Performance
                   Approach

• Employ a sound approach to Acquisition – NPD 1000.5

• Ensure early and continuing alignment of program
  project planning and budget process
   – Strategic planning meetings – NPR 7120.5D NID
   – PPBE process with annual portfolio review

• Establish the proper set of requirements

• Establish a life cycle process that keeps the
  program/project on track

                                                        Page 9
Selected Policy Developments
• Acquisition
• Establishing the proper set of requirements
• Space Flight and IT
      Baseline Policy
      Joint Confidence Level (JCL) Policy
• Preview of NPR 7120.5 Rev E




                                                Page 10
Selected Policy Developments
    Acquisition – Definition (NPD 1000.5)

Acquisition is the process for obtaining the
systems, service, construction, and
supplies the Agency needs to fulfill its
mission.

Acquisition, which may include procurement
(contracting for products and services), begins
with an idea or proposal that aligns with the NASA
Strategic Plan and fulfills an identified need and
ends with the completion of the program or project
or the final disposition of the product or service.

                                                      Page 11
Selected Acquisition Policy
                        (NPD 1000.5)


• Meet programmatic, institutional, technical, cost, and
  schedule commitments
• Base acquisition on realistic cost estimates and
  achievable schedules
• For space flight and IT, Agency commitments are to be
  based on the budgeted cost and schedule associated
  with the confidence level approved by the decision
  authority.
• Programs and projects are to be annually reviewed by
  the responsible Mission Directorate or Mission Support
  Office to confirm to the decision authority that their
  current baseline life cycle cost estimates, funding
  strategy, and the annual NASA budget submissions are
  consistent.
                                                           Page 12
Selected Policy Developments

• Acquisition
• Establishing the proper set of requirements
• Space Flight and IT
      Baseline Policy
      Joint Confidence Level (JCL) Policy
• Preview of NPR 7120.5 Rev E



                                                Page 13
Establishing the proper set of requirements


• Good requirements that are properly
  managed are essential to any successful
  undertaking.
• 7120 Series NPRs focus program
  management requirements on specific
  product lines.
• Tailoring Principles provide a means to
  adjust prescribed requirements to a specific
  task (e.g., a program/project).


                                                 Page 14
Tailoring - Definition

Tailoring - the process used to adjust or seek
relief from a prescribed requirement to
accommodate the needs of a specific task or
activity (e.g., program/project)

The Tailoring process results in the generation
of Deviations and Waivers depending on the
timing of the request.



                                                  Page 15
Tailoring Principles


• The organization at the level that established
  the requirement approves the request for
  tailoring of that requirement unless this
  authority has been formally delegated
  elsewhere.
• The involved management at the next higher
  level is informed in a timely manner of the
  request for tailoring of a prescribed
  requirement.



                                                   Page 16
Policy Selected Developments

• Acquisition
• Establishing the proper set of requirements
• Space Flight and IT
      Baseline Policy
      Joint Confidence Level (JCL) Policy
• Preview of NPR 7120.5 Rev E



                                                Page 17
Space Flight and IT – Baseline and JCL
               Perspective

• SMC baseline and JCL policy discussions
  date back several years.


• The concept and details continue to evolve.


• A number of changes and implementation
  details are being considered for NPR 7120.5
  Rev. E.


                                                Page 18
Baseline Policy
                  Goal



Improve the cost and schedule
performance of programs and projects
by improved planning based on the
integration of cost, schedule, and risk




                                          Page 19
Joint Cost and Schedule Confidence Level
              Definition (Simplified)



The probability that cost will be equal to
or less than the targeted cost and the
schedule will be equal to or less than
the targeted schedule date.




                                             Page 20
Joint Bivariate Cumulative
               Probability Distribution of Cost and
                            Schedule




                                                     Probability




Schedule (y)
(Months)
                                Cost (x) ($M)
                                                21
                                                                   Page 21
Current Policy

• Policy applies to Space Flight and IT programs and
  projects in implementation.
• Programs/projects are to be baselined or
  rebaselined based on a joint cost and schedule
  probabilistic analysis.
• Programs - Baselined or rebaselined at a
  confidence level of 70 percent or the level approved
  by the decision authority
• Projects are to be baselined or rebaselined at a
  confidence level consistent with the program's JCL.
• Projects - As a minimum, funded at a level that is
  equivalent to a confidence level of 50 percent or as
  approved by the decision authority
                                                         Page 22
Current Policy (Cont.)

• Programs in extended operations generally
  are not required to develop a JCL, but new
  or upgraded capabilities while in ops will
  require a JCL.
• Program and project proposed cost and
  schedule baselines will be assessed by an
  independent review team.
• External commitments will be based on the
  JCL approved by the decision authority.



                                               Page 23
Baseline Policy


• Commitment Baseline – Basis for
  commitments to OMB and Congress


• Management Baseline – Basis for
  program/project execution and strategic
  management process reporting




                                            Page 24
Commitment Baseline
                   Key Attributes

• It is an integrated set of project requirements,
  cost, schedule, technical content, and agreed
  to JCL that forms the basis for NASA’s
  commitment to OMB and Congress.
• It is established at the Key Decision Point
  (KDP) that initiates the Implementation
  Phase.
• The Commitment Baseline is the only official
  NASA baseline for a project.


                                                 Page 25
Unallocated Future Expenses (UFEs)
         Needed to understand Management Baseline



Unallocated Future Expenses -
The portion of estimated cost required to meet
specified JCL that cannot yet be allocated to
the specific project WBS sub-elements because
the estimate includes probabilistic risks and
specific needs that are not known until these
risks are realized.




                                                    Page 26
Unallocated Future Expenses (UFEs)                        (Cont.)


• The term ‘UFE’ was established to make it clear
  that (based on experience) these funds are
  expected to be required to complete the project
  but cannot yet be allocated to a specific WBS
  activity.
     (The UFE concept is consistent with the non-deterministic nature of
     joint cost and schedule estimates based on probabilistic analysis.)

• All UFE are included in the commitment
  baseline and the project’s budget.
  NOTE – The relationship of UFE to Commitment and Management
  Baselines is illustrated in an upcoming slide.



                                                                       Page 27
Management Baseline - Key Attributes


• An integrated baseline (set of requirements,
  cost, schedule, technical content, and
  associated JCL) that forms the foundation for
  program/project execution


• The Management Baseline is established at
  the Key Decision Point (KDP) that initiates the
  Implementation Phase as approved by the
  decision authority.


                                                    Page 28
Management Baseline
                Key Attributes (cont.)

• The program Management Baseline is the
  aggregate of the project Commitment
  Baselines plus program operating expenses.

 Similarly, the project Management Baseline
 equals the Commitment Baseline less any
 portion of UFE not released to the project for
 project execution.




                                                  Page 29
Relationship of UFE to Project
         Commitment and Management Baselines
                                      This UFE is
                                      controlled by
Project Commitment Baseline
                               UFE    the
    (External commitments)
                                      Program/MD


Project Management Baseline
     (Project Execution)
                                        Project
                                        Manager
                                        Control




    Not to scale.
                                                      Page 30
Program and Project Baselines                                       Program
                Total Baseline Cost                                           Operating
                                                                              Expense
          Program Management Baseline
Project Management Baseline
                                                      UFE Held by Project 2

     Project Commitment Baseline

                             UFE Held by Program
                                                        Project -2

     UFE Held by Project 1                            UFE Held by Project 1
                              UFE Held by Project 2


                                                         Project -1




     Project -1                  Project -2                Program

                                                                                      Page 31
Selected Policy Developments
        • Acquisition
        • Establishing the proper set of requirements
        • Space Flight and IT
               Baseline Policy
               Joint Confidence Level (JCL) Policy
        • Preview of NPR 7120.5 Rev E

The Rev E development is in its early stages.
This preview should be viewed as both notional and pre-decisional.


                                                                 Page 32
Rev. E Development
                       Charter

• Build on the NID
• Issue Rev. E before the expiration of the NID
• Fully vet and resolve policy issues raised but not
  resolved during the NID development
• Incorporate:
   – Any additional changes in NASA policy and
     practice,
   – Findings from OCE survey process and other
     audits
   – Lessons learned


                                                       Page 33
Rev. E Development
                Charter (Cont.)

• Ensure proper flow down from NPD1000.0A, and NPD
  1000.5

• Address inconsistencies among fundamental OCE
  documents. The primary focus will be on NPR 7120.5,
  NPD 7120.4, NPD 1000.5, and NPR 7123.1A.




                                                    Page 34
Rev. E Development
                Working Groups

• Life Cycle Review
• Baseline Policy
• JCL                   Clarify
• Highly Specialized IT - Cover from PM’s perspective
• NPR 7123 – NPR 7120.5 – Inconsistencies and review
  criteria
• Requirements Relief – e.g., Batch processing
• Ops and Program and Project Reviews – Streamline
  reviews
• OSMA Issues – Misc.

                                                        Page 35
Rev. E Development
            Life Cycle Review


              KDP B to KDP C
                  Phase B
(Preliminary Design and Technology Completion)




                                                 Page 36
Current Project Life Cycle
Area of Focus - KDP B to KDP C




                                 Page 37
KDP B to KDP C
                                     Overview
                                                                                                   Implementation
                         Formulation
Phase A                                            Phase B                                                  Phase C
      KDP                                                                                                 KDP
       B                                            Post Review                                            C
                                                    Reporting to DA
                                                                                 Checkpoint to DA
                                                                                    (If a significant
                                                                                change occurs or the
              PDR Readiness                                                     interval from the ILCR
               Assessment                                    PDR-Based            exceeds 6 months )
                                     PDR                       ILCR
              Prerequisite for       Technical               Integrated review of
             locking down the     baseline with                 programmatic
              date of the PDR    cost, schedule,             baselines integrated
                 and ILCR             and risk                  with technical
                                   information                 baseline updates



                                            Conduct IBRs                    P/p      Center       MD
            Not To Scale                   and update JCL                   Brief     Brief       Brief

                                  Periodic SRB Involvement as Appropriate

          This preview should be viewed as both notional and pre-decisional.
                                                                                                                Page 38
Single Project and Tightly Coupled Programs
                                                                                Implementation



                                      Program
KDP                                                                                     KDP
 1
                   Assessment of                                                         II
                    plan to take                                         Post Review
      Start of
                  projects to KDP C                                      Reporting to
      projects                                                           DA

                                                                   PDR         ILCR


                                      Projects                                          KDP
                                                                                         C
                 Readiness                          Checkpoint if significant change
                 assessment                         or 6 months
                                  PDR             ILCR
                                                 Readiness
  Assessments and Checkpoints                    assessment        PDR          ILCR
  Post Review Reporting to
  DA                                             Readiness
                                                 assessment        PDR        ILCR
Not To Scale

  This preview should be viewed as both notional and pre-decisional.
                                                                                              Page 39
Rev. E Development
                  Schedule



First Rev E development meeting – 10/09


NID Expiration – 9/10




                                          Page 40
Concluding Remarks

• The intent of policy developments is to improve
  Agency performance.
• If you view that the resulting processes do not add
  value … don’t just tolerate it… or worse yet ignore
  it…provide feedback to the office responsible. They
  want your feedback.
• Get involved in your office/Center’s process for
  providing input during the policy development
  process. This input is highly valued.




                                                        Page 41
Backup




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Sandra smalley

  • 1. Program and Project Management Policy Development Overview and Rationale Sandra Smalley Office of the Chief Engineer Used with permission Page 1
  • 2. Objectives of Session Provide: • A high-level overview of recent policy developments • An understanding of the purpose of the selected developments • A preview of some upcoming policy developments Page 2
  • 3. Recent Policy Developments Overview Page 3
  • 4. Policy Developments 2007 • NPR 7120.5 D - NASA Space Flight Program and Project Management Requirements “This revision of NPR 7120.5 is part of a realignment of governing documents within NASA designed to increase accountability and general clarity in the flow-down of management process requirements.” • NPR 7123.1A - NASA Systems Engineering Processes and Requirements Page 4
  • 5. Policy Developments 2008 • NPD 1000.0A - Governance and Strategic Management • NPR 7120.7 - NASA Information Technology and Institutional Infrastructure Program and Project Management Requirements • NPR 7120.8 - NASA Research and Technology Program and Project Management Requirements • NPR 8000.4 - Agency Risk Management Procedural Requirements Page 5
  • 6. Policy Developments 2009 • NPD 1000.5 - Policy for NASA Acquisition • NPR 7120.5D - NID • NPD 7120.4 - Program/Project Management Page 6
  • 7. Policy Development Other Supporting Work Handbook development • The SRB Handbook • The Risk Management Handbook • NPR 7120.5 Handbook • WBS Handbook • Cost Estimating Handbook • Schedule Management Handbook Page 7
  • 8. Policy Development Why all the activity? • Improve program/project performance against external commitments (real and perceived) • More effectively support programs and projects by improving and tailoring policy, processes, and requirements – Recognize the multi-center environment in many programs and projects. This includes giving more attention to common principles, terminology, and practices while recognizing the differences that exist in Center processes and historic practices. Page 8
  • 9. Improving Agency Performance Approach • Employ a sound approach to Acquisition – NPD 1000.5 • Ensure early and continuing alignment of program project planning and budget process – Strategic planning meetings – NPR 7120.5D NID – PPBE process with annual portfolio review • Establish the proper set of requirements • Establish a life cycle process that keeps the program/project on track Page 9
  • 10. Selected Policy Developments • Acquisition • Establishing the proper set of requirements • Space Flight and IT Baseline Policy Joint Confidence Level (JCL) Policy • Preview of NPR 7120.5 Rev E Page 10
  • 11. Selected Policy Developments Acquisition – Definition (NPD 1000.5) Acquisition is the process for obtaining the systems, service, construction, and supplies the Agency needs to fulfill its mission. Acquisition, which may include procurement (contracting for products and services), begins with an idea or proposal that aligns with the NASA Strategic Plan and fulfills an identified need and ends with the completion of the program or project or the final disposition of the product or service. Page 11
  • 12. Selected Acquisition Policy (NPD 1000.5) • Meet programmatic, institutional, technical, cost, and schedule commitments • Base acquisition on realistic cost estimates and achievable schedules • For space flight and IT, Agency commitments are to be based on the budgeted cost and schedule associated with the confidence level approved by the decision authority. • Programs and projects are to be annually reviewed by the responsible Mission Directorate or Mission Support Office to confirm to the decision authority that their current baseline life cycle cost estimates, funding strategy, and the annual NASA budget submissions are consistent. Page 12
  • 13. Selected Policy Developments • Acquisition • Establishing the proper set of requirements • Space Flight and IT Baseline Policy Joint Confidence Level (JCL) Policy • Preview of NPR 7120.5 Rev E Page 13
  • 14. Establishing the proper set of requirements • Good requirements that are properly managed are essential to any successful undertaking. • 7120 Series NPRs focus program management requirements on specific product lines. • Tailoring Principles provide a means to adjust prescribed requirements to a specific task (e.g., a program/project). Page 14
  • 15. Tailoring - Definition Tailoring - the process used to adjust or seek relief from a prescribed requirement to accommodate the needs of a specific task or activity (e.g., program/project) The Tailoring process results in the generation of Deviations and Waivers depending on the timing of the request. Page 15
  • 16. Tailoring Principles • The organization at the level that established the requirement approves the request for tailoring of that requirement unless this authority has been formally delegated elsewhere. • The involved management at the next higher level is informed in a timely manner of the request for tailoring of a prescribed requirement. Page 16
  • 17. Policy Selected Developments • Acquisition • Establishing the proper set of requirements • Space Flight and IT Baseline Policy Joint Confidence Level (JCL) Policy • Preview of NPR 7120.5 Rev E Page 17
  • 18. Space Flight and IT – Baseline and JCL Perspective • SMC baseline and JCL policy discussions date back several years. • The concept and details continue to evolve. • A number of changes and implementation details are being considered for NPR 7120.5 Rev. E. Page 18
  • 19. Baseline Policy Goal Improve the cost and schedule performance of programs and projects by improved planning based on the integration of cost, schedule, and risk Page 19
  • 20. Joint Cost and Schedule Confidence Level Definition (Simplified) The probability that cost will be equal to or less than the targeted cost and the schedule will be equal to or less than the targeted schedule date. Page 20
  • 21. Joint Bivariate Cumulative Probability Distribution of Cost and Schedule Probability Schedule (y) (Months) Cost (x) ($M) 21 Page 21
  • 22. Current Policy • Policy applies to Space Flight and IT programs and projects in implementation. • Programs/projects are to be baselined or rebaselined based on a joint cost and schedule probabilistic analysis. • Programs - Baselined or rebaselined at a confidence level of 70 percent or the level approved by the decision authority • Projects are to be baselined or rebaselined at a confidence level consistent with the program's JCL. • Projects - As a minimum, funded at a level that is equivalent to a confidence level of 50 percent or as approved by the decision authority Page 22
  • 23. Current Policy (Cont.) • Programs in extended operations generally are not required to develop a JCL, but new or upgraded capabilities while in ops will require a JCL. • Program and project proposed cost and schedule baselines will be assessed by an independent review team. • External commitments will be based on the JCL approved by the decision authority. Page 23
  • 24. Baseline Policy • Commitment Baseline – Basis for commitments to OMB and Congress • Management Baseline – Basis for program/project execution and strategic management process reporting Page 24
  • 25. Commitment Baseline Key Attributes • It is an integrated set of project requirements, cost, schedule, technical content, and agreed to JCL that forms the basis for NASA’s commitment to OMB and Congress. • It is established at the Key Decision Point (KDP) that initiates the Implementation Phase. • The Commitment Baseline is the only official NASA baseline for a project. Page 25
  • 26. Unallocated Future Expenses (UFEs) Needed to understand Management Baseline Unallocated Future Expenses - The portion of estimated cost required to meet specified JCL that cannot yet be allocated to the specific project WBS sub-elements because the estimate includes probabilistic risks and specific needs that are not known until these risks are realized. Page 26
  • 27. Unallocated Future Expenses (UFEs) (Cont.) • The term ‘UFE’ was established to make it clear that (based on experience) these funds are expected to be required to complete the project but cannot yet be allocated to a specific WBS activity. (The UFE concept is consistent with the non-deterministic nature of joint cost and schedule estimates based on probabilistic analysis.) • All UFE are included in the commitment baseline and the project’s budget. NOTE – The relationship of UFE to Commitment and Management Baselines is illustrated in an upcoming slide. Page 27
  • 28. Management Baseline - Key Attributes • An integrated baseline (set of requirements, cost, schedule, technical content, and associated JCL) that forms the foundation for program/project execution • The Management Baseline is established at the Key Decision Point (KDP) that initiates the Implementation Phase as approved by the decision authority. Page 28
  • 29. Management Baseline Key Attributes (cont.) • The program Management Baseline is the aggregate of the project Commitment Baselines plus program operating expenses. Similarly, the project Management Baseline equals the Commitment Baseline less any portion of UFE not released to the project for project execution. Page 29
  • 30. Relationship of UFE to Project Commitment and Management Baselines This UFE is controlled by Project Commitment Baseline UFE the (External commitments) Program/MD Project Management Baseline (Project Execution) Project Manager Control Not to scale. Page 30
  • 31. Program and Project Baselines Program Total Baseline Cost Operating Expense Program Management Baseline Project Management Baseline UFE Held by Project 2 Project Commitment Baseline UFE Held by Program Project -2 UFE Held by Project 1 UFE Held by Project 1 UFE Held by Project 2 Project -1 Project -1 Project -2 Program Page 31
  • 32. Selected Policy Developments • Acquisition • Establishing the proper set of requirements • Space Flight and IT Baseline Policy Joint Confidence Level (JCL) Policy • Preview of NPR 7120.5 Rev E The Rev E development is in its early stages. This preview should be viewed as both notional and pre-decisional. Page 32
  • 33. Rev. E Development Charter • Build on the NID • Issue Rev. E before the expiration of the NID • Fully vet and resolve policy issues raised but not resolved during the NID development • Incorporate: – Any additional changes in NASA policy and practice, – Findings from OCE survey process and other audits – Lessons learned Page 33
  • 34. Rev. E Development Charter (Cont.) • Ensure proper flow down from NPD1000.0A, and NPD 1000.5 • Address inconsistencies among fundamental OCE documents. The primary focus will be on NPR 7120.5, NPD 7120.4, NPD 1000.5, and NPR 7123.1A. Page 34
  • 35. Rev. E Development Working Groups • Life Cycle Review • Baseline Policy • JCL Clarify • Highly Specialized IT - Cover from PM’s perspective • NPR 7123 – NPR 7120.5 – Inconsistencies and review criteria • Requirements Relief – e.g., Batch processing • Ops and Program and Project Reviews – Streamline reviews • OSMA Issues – Misc. Page 35
  • 36. Rev. E Development Life Cycle Review KDP B to KDP C Phase B (Preliminary Design and Technology Completion) Page 36
  • 37. Current Project Life Cycle Area of Focus - KDP B to KDP C Page 37
  • 38. KDP B to KDP C Overview Implementation Formulation Phase A Phase B Phase C KDP KDP B Post Review C Reporting to DA Checkpoint to DA (If a significant change occurs or the PDR Readiness interval from the ILCR Assessment PDR-Based exceeds 6 months ) PDR ILCR Prerequisite for Technical Integrated review of locking down the baseline with programmatic date of the PDR cost, schedule, baselines integrated and ILCR and risk with technical information baseline updates Conduct IBRs P/p Center MD Not To Scale and update JCL Brief Brief Brief Periodic SRB Involvement as Appropriate This preview should be viewed as both notional and pre-decisional. Page 38
  • 39. Single Project and Tightly Coupled Programs Implementation Program KDP KDP 1 Assessment of II plan to take Post Review Start of projects to KDP C Reporting to projects DA PDR ILCR Projects KDP C Readiness Checkpoint if significant change assessment or 6 months PDR ILCR Readiness Assessments and Checkpoints assessment PDR ILCR Post Review Reporting to DA Readiness assessment PDR ILCR Not To Scale This preview should be viewed as both notional and pre-decisional. Page 39
  • 40. Rev. E Development Schedule First Rev E development meeting – 10/09 NID Expiration – 9/10 Page 40
  • 41. Concluding Remarks • The intent of policy developments is to improve Agency performance. • If you view that the resulting processes do not add value … don’t just tolerate it… or worse yet ignore it…provide feedback to the office responsible. They want your feedback. • Get involved in your office/Center’s process for providing input during the policy development process. This input is highly valued. Page 41
  • 42. Backup Page 42