Our Mission is to deliver the highest standard of support and quality of life services to the Fleet, Fighter and Family. The Naval Base San Diego N9 team aims to know and exceed customer expectations through enhanced communication, continuous learning, innovation and efficiencies. Conservation efforts are key challenges due to the ongoing drought in California. Leadership focuses on professional development, leading by example, and recognizing staff efforts to improve morale and retention.

1. Our Mission is to deliver the highest standard of support and
quality of life services to the Fleet, Fighter and Family.

2. 1. Who Are We & Where Do We Fit?
2. What Are Our Goals?
3. What Are Our Challenges?
4. How Can We Collaborate?
5. How Can We Grow?
NBSD N9 Conference

3. N9
N91 N92
N925
N93
N95

6. CNIC FY15 Navy Shore Bases (70) By Region (11)
N61075 CNR Korea (1)
- N32778 CFA Chinhae
N3049B CNR Europe Africa
Southwest Asia (7)
- N3379A Camp Lemonnier Djibouti
- N62588 NSA Naples
- N62590 NSF Deveselu
- N62863 NAVSTA Rota
- N62995 NAS Sigonella
- N63005 NSA Bahrain
- N66691 NSA Souda Bay
N68742 CNR Northwest (4)
- N00620 NAS Whidbey Island
- N61066 NAVMAG Indian Island
- N68436 NAVBASE Kitsap
- N68967 NAVSTA Everett
N00242 CNR Southwest (10)
- N00245 NAVBASE San Diego
- N00246 NAVBASE Coronado
- N47609 NAWS China Lake
- N60042 NAF El Centro
- N60495 NAS Fallon
- N61014 NSA Monterey
- N61065 WPNSTA Seal Beach
- N63042 NAS Lemoore
- N63406 NAVBASE Point Loma
- N69232 NAVBASE Ventura County Pt Mugu
N00171 CNR NDW (6)
- N33355 NSA Bethesda
- N47608 NAS Patuxent River
- N61142 JB Anacostia Bolling
- N61151 NSA South Potomac
- N61152 NSA Annapolis
- N68469 NSA Washington
N09697 CNR Southeast (17)
- N00204 NAS Pensacola
- N00206 NAS/JRB New Orleans
- N00207 NAS Jacksonville
- N00213 NAS Key West
- N00216 NAS Corpus Christi
- N00639 NSA Mid South
- N42237 SUBASE Kings Bay
- N50173 NSF Beaufort
- N60201 NAVSTA Mayport
- N60241 NAS Kingsville
- N60508 NAS Whiting Field
- N60514 NAVSTA Guantanamo Bay
- N61007 NSA Orlando
- N61008 NSA Panama City
- N62604 CBC Gulfport
- N63043 NAS Meridian
- N83447 NAS/JRB Fort Worth
N61076 CNR Japan (6)
- N61056 CFA Okinawa
- N61054 CFA Yokosuka
- N61058 CFA Sasebo
- N61057 NAF Atsugi
- N61060 NAF Misawa
- N68539 NSF Diego Garcia
N61077 Singapore Area
Coordinator (1)
N61463 CNR Mid-Atlantic (14)
- N00128 NAVSTA Great Lakes
- N00129 SUBASE New London
- N32411 NAVSTA Newport
- N32414 NSA Mechanicsburg
- N32443 NSS Norfolk Naval Shipyard
- N32446 NSY BOS Portsmouth
- N50092 JEB Little Creek-Fort Story
- N57095 NSA Hampton Roads
- N60191 NAS Oceana
- N61011 NSA Saratoga Springs
- N61018 NSA Crane
- N62688 NAVSTA Norfolk
- N69212 WPNSTA Yorktown
- N69213 WPNSTA Earle Colts Neck
N61449 CNR Hawaii (2)
-N61064 PMRF Barking Sands
-N62813 JB Pearl Harbor Hickam
N61128 CJR Marianas (2)
- N41557 NSA Andersen
- N61755 NAVBASE Guam
6

7. CNIC Organization
COMMANDER
NAVY INSTALLATIONS COMMAND
VADM Dixon R. Smith
N00 - COMMAND &
STAFF
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
TRIM &
RECORDS
MANAGEMENT
MILPERS
SECURITY
MANAGEMENT
FACILITIES
MANAGER
CACO -
FUNERAL
HONORS
PRIVACY ACT
N3 - OPERATIONS
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
N30 FIRE &
EMERGENCY
SERVICE
N31 PORT OPS
N32 AIR OPS
N3AT FORCE
PROTECTION
N35 SAFETY &
OCCUPATIONAL
HEALTH
N36 OPERATION,
TRAINING &
EXERCISE
N37 EMERGENCY
MANAGEMENT
N38 OPERATIONS
INTEGRATION
N1 - TOTAL
FORCE
MANPOWER
DIRECTOR
DEPUTY DIRECTORS
EXECUTIVE ASSISTANT
EOA FORCE EQUAL
OPPORTUNITY
N11
MANPOWER
AND MANNING
N13 HR (DCPP)
N14
PERSONNEL
SERVICES
N15
WORKFORCE &
DEVELOPMENT
NCCM CAREER
COUNSELOR
N4 - FACILITIES &
ENVIRONMENTAL
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
N40 INTEGRATION
N43 FACILITY
INVESTMENT
DIVISION
N44 BASE
OPERATING
SUPPORT
N45
ENVIRONMENTAL
N5 - STRATEGY &
FUTURE
REQUIREMENTS
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
N51 CONTRACT
ACQUISITION
N52 INTEGRATED
STRATEGIC
PLANNING &
REQUIREMENTS
N54 ENTERPRISE
INTEGRATION
N55
REQUIREMENTS &
MODELS
N5I
REQUIREMENTS
DASHBOARD &
PERFORMANCE
INTEGRATION
N6 - IT & C2
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
N60 PLANNING &
INTEGRATION
N61 C3P ASHORE
N62 ENTERPRISE/
INFRASTRUCTURE
SERVICES
N63 ENTERPRISE
ARCHITECTURE
N64 INFORMATION
ASSURANCE
N65 MANAGED IT
SERVICES
N8 - FINANCIAL
MANAGEMENT
DIRECTOR
DEPUTY DIRECTOR
EXECUTIVE ASSISTANT
N8F FINANCIAL
MANAGEMENT OPS
N80 FISCAL POLICY
PERFORMANCE
MANAGENEMT
N81 BUDGET
FORMULATION
N82 ACCOUNTING
N83 FINANCIAL
SYSTEMS
N85 HQ
CENTRALLY
MANAGED/ENTERP
RISE ACCOUNTS
N9 - FLEET AND
FAMILY READINESS
DIRECTOR
RICHARD KOZLOWSKI
DEPUTY DIRECTOR
VACANT
EXECUTIVE ASSISTANT
CLIFTON TAYLOR
N91 FAMILY
READINESS, MATT
STRAUGHAN
N92 FLEET
READINESS,
JAMES BAKER
LARRY WARNKEN
GREG YOUNG
N93 HOUSING
PROGRAM
MANAGER
GREG WRIGHT
BILL PEARSON
JANE FERKETIC
N94 SERVICE
SUPPORT CENTER
TOM MCFADDEN
N95 NAVY
WOUNDED
WARRIOR
CAPT BRENT
BREINING
DEPUTY COMMANDER, NAVY INSTALLATIONS
COMMAND
Joseph Ludovici
202-433-0783
EXECUTIVE
ASSISTANT
CHIEF OF STAFF DEPUTY DIRECTOR
SPECIAL ASSISTANTS
N00R
CHAPLAIN
N00J
N00G
INSPECTOR
GENERAL
DEPUTY
N00P
PUBLIC
AFFAIRS
SSC
DIRECTOR,
SHORE
SUPPORT
CENTER
FORCE MASTER CHIEF
OFFICE OF GENERAL COUNSEL
FLAG AIDE
EXECUTIVE
ASSISTANT

8. NRSW N9 Fleet & Family Readiness
NRSW Fleet & Family Readiness/N9
Mr. Ron Vogel
FFSP Business
Management & Admin
N911A
Sexual Assault
Prevention & Response
(SAPR) N911B
Emergency
Preparedness
& Response N912
“Navy Fitness”
Fitness, Sports &
Deployed Support N921
“Navy Recreation”
Recreation (Liberty ,
Auto Skills, Community Rec,
ITT) N922
“Navy Entertainment
Services” Entertainment
& Business (Golf, Movies,
Bowling) N923
Navy Gateway Inns &
Suites (NGIS) N924B
Family Housing
Operations N931
Unaccompanied Hsg
Operations N932
Housing Programs
N93
Mr. Matt Jordan
“Navy Ashore Galleys”
Galleys N925
Dining Services
Programs N925
Food & Beverage
Programs N923D
Counseling &
Advocacy N911C
Work & Family
Life N911D
“Navy Child and Youth
Programs” CYP N926
Navy Safe Harbor
N95
LT Rebecca Johnson
Internal Review Officer
N948
Julie Dinh
NAF Human Resources
N941
Bonni Essenfeld
NAF Financial Management
N948
Deborah Deluca
FFR Service Center N94
(Direct Reports to NRSW N9)
FFR Integration Support
(CSP N9 Coordinator) N94D
Ms. Irma Malabanan
Facilities & Acquisition
Program N944
Jim Sitar
FFR Training
N947
Sharon Foerster
Fleet Readiness
(Morale, Welfare, and
Recreation) N92
Mr. Tom Reese
Family Readiness
(Fleet and Family Support
Programs) N91
“Navy Lodging”
Lodging (Cottages, RVs)
N924
Education Services
(School Liaison Office)
N926YE
Mr. Steve HammelMs. Cyndy Padilla
3/27/2014 IM
Marketing &
Communications N94P
Nancy Walker

9. NBSD N9 Organization
N9/Fleet and Family
Readiness (FFR)
Programs Director
Mary Kirby
N92
Morale,
Welfare, &
Recreation
(MWR)
Director
James
Rhodes
N92
Naval
Medical
Center
MWR
Director
Bruce
Morehouse
N93
Navy
Gateway
Inns &
Suites
(NGIS)
Director
Beth
Madsen
N93
Unaccompanied
Housing (UH)
Director
Ben Zales
N926
Child & Youth
Programs
Administrator
(CYPA)
Tricia
Hooverson
N925
Galley
Food
Services
Officer
CWO4
Cesario
ValenciaN91
Fleet &
Family
Support
Center
(FFSC)
Janet
Paulovich
N926
School
Liaison
Officers
(SLOs)
Paula
Emmert &
Chanin
Massaglia
N9/FFR Secretary
Joanna Sawyer
N925
Food &
Beverage
Director
TBD

10. Naval Base San Diego
Mission:
Provide the highest quality logistical
support and quality of life services for
the operating forces of the US Navy
and for assigned activities and other
commands as needed
Statistics :
• 58 Homeported Surface Ships
• 220+ Tenants
• 1,600 Land Acres, 326 Water Acres
• Total Population Over 34,000
Naval Base San Diego
Balboa Complex (Naval
Medical Center)
Broadway Complex
Admiral Baker

11. 1. Dry & Wet Sides
2. Broadway Complex
3. NAVFAC SW Complex
4. NMCSD/Balboa Complex
5. Admiral Baker
6. Bayview Hills (723)
7. Bonita Bluffs (75)
8. Chollas Heights (419)
9. Eucalyptus Ridge (290)
10. Hilleary Park (37)
11. Home Terrace (85)
12. Howard Gilmore (244)
13. La Mesa Park Townhouses (56)
14. Murphy Canyon Heights (2319)
15. Paradise Gardens (46)
16. Pomerado Terrace (120)
17. Prospect View (84)
18. Ramona Vista Apartments (88)
19. Riverplace (78)
20. Terrace View Villas (236)
21. Woodlake (48)
NBSD & Special Areas

12. NBSD Growth
• Pivot to the Pacific: 60% of Fleet to Pacific
• NBSD Growth (FY15-FY24)
 29% Increase (9,598) in Active Duty & Dependents
• Ships Growth Thru 2020
 LCS (Includes Training Facility, Support Facility, & Mission
Module Readiness Center) = 24 Ships, 2650 MIL
 DDG-1000 = 3 Ships, 480 MIL
 New Amphibs = 4 Ships, 2,810 MIL
• Impact
 Increase in Local Business Sales & Personal Expenditures
 Increase in Traffic, Schools, Utilities, Police, Fire
 Opportunity for N9 Programs

13. Unaccompanied
Housing
Morale,
Welfare &
Recreation
Child and
Youth
Programs School
Liaison
Officers
Fleet &
Family
Support
Center
Navy
Gateway
Inns &
Suites
Dining &
Galley
Services
Fleet and Family
Readiness/N9 Programs
Proud to Serve…
Fleet, Fighter & Family

14. What Are Our Values?

15. 15
Professional Environment
Business Based Focus
Fleet and Family
Readiness (N9)NRSW N9/FFR Strategic Direction

16. NBSD FFR/N9 Team Goals
 Know, Meet & Exceed Customer
Expectations and Program
Standards
 Enhance Communication
 Improve Continuous Learning &
Professional Development
 Innovate
 Create Efficiencies

17. NBSD N9 Expectations
 Embrace Values of Organization
 Take Standards Seriously
 Enhance Teamwork
 Look for Ways to Grow & Improve
 Communicate

18. Conservation

19. • 4th Consecutive Year of Historical Drought
• Water Shortages, New Restrictions & Severe Economic
Losses
• CA’s 11 Major Reservoirs at 2014 Levels. However, 75%
of CA Potable Water from Sierra Snowpack Measured
5% of Normal on 1 APR
• Last Major CA Drought Was 1977 (22M Residents
Affected)
• Today’s CA Population = 38M Residents
• Last New Reservoir Constructed in 1979
California Drought

20. NRSW MWR Restaurants
and Catering Facilities
only serve water upon
request.
According to the
National Restaurant
Association, for every
glass of water not served,
as much as 2 gallons of
water is saved.

21. 5,000 of these stickers distributed to NBSD for use in shower
facilities including gyms, RV Parks, Unaccompanied
Housing and NGIS. Reducing shower time by 50% saves an
average of 10 gallons of water, according to the EPA.

22. This slide is currently running in MWR movie theaters in
San Diego metro area (115,000 exposures a month).
Marquee tips are running on all base marquees.

23. What Next?
NBSD N9 Green Team

24. FPCON Bravo

26. What Next?
Vigilance

27. Leadership & Staff
Development

28. Leading By Example
• Leadership v. Management
• The Golden Mean: Finding Balance
• Measuring & Enhancing Morale
• Recognition Ideas
• Developing a Spending Plan & Buying Stuff
• Recruitment
• Hiring the Right Candidate
• Improving Retention
• Increasing Teamwork

29. Employee Assistance
Programs (EAPs)
• Appropriated Fund (APF): GS/WG
1-844-DONCEAP or visit http://donceap.foh.hhs.gov/
• Non-Appropriated Fund (NAF) Staff & Families
ACI at 800-932-0034, email
eapinfo@acispecialtybenefits.com
Website: www.acieap.com/vlink/vfolder/cnic/
• Military Personnel & Families
Fleet and Family Support Center: 866-923-6478 or
http://navylifesw.com/sandiego/families/ffsc/
Military OneSource: www.militaryonesource.mil

30. Outside FFR: NBSD Key Players
• CO, XO & CMC
• Command Duty Officer
(CDO): 619-247-8897
• Emergency Operations
Center (EOC)
• N1/Admin & Personnel
(NFAAS/TWMS/Corresponde
nce/Awards)
• N3/Operations (&
Safety/ESAMS)
• N3AT/SECO
• N4/Public Works
• N5/Strategy & Integration
• N6/IT
• N7/Training
• N8 Comptroller
• Public Affairs Officer (PAO)
• JAG
• IG
• NEX: Exchange, Navy
Lodge & Fraud Prevention

31. • Make a Pledge
• Complete Eval (Leave on Chair)
• Share with Colleagues
• Remember We Are a Team
Wrapping Up

32. Helpful Links
• Ignite: Ken Blanchard Newsletter: http://www.kenblanchard.com/Leading-
Research/Ignite-Newsletter
• Managing Workplace Climate: http://www.trainingmag.com/content/6-
management-practices-affecting-workplace-climate
• Beware the Busy Manager: https://hbr.org/2002/02/beware-the-busy-manager
• Take Control of Your Workload: http://sheroes.in/articles/work-smarter-take-
control-of-your-workload/NDg0
• What Kind of Leader Are You?
http://www.personalityexplorer.com/FREEResources/WhatLeaderAreYouoryourbo
ss.aspx
• Understanding Limitations of Carrot & Stick Management:
http://leaderchat.org/2015/02/19/new-study-shows-carrot-and-stick-motivation-
isnt-much-better-than-not-interested/