Managing External Relations and Off Campus Conduct
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This presentation is from the webinar, Managing External Relations and Off-Campus Conduct, presented by the National Center for Campus Public Safety (NCCPS). In this November 2015 webinar, four engaging speakers from Virginia Commonwealth University (VCU) in Richmond, VA discuss managing external relations and off-campus conduct. Learn how the VCU Police Department has worked strategically with campus partners such as neighboring community and student groups, property-owners, local police, and city stakeholders to address the issues.
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Managing External Relations and Off Campus Conduct
- 2. Virginia Commonwealth University Police Department Richmond, Virginia Managing External Rela.ons and Off Campus Conduct Na<onal Center for Campus Public Safety Webinar Nov. 10, 2015
- 3. John Venu. Chief Introduc.ons Chris Preuss Assistant Chief Shana Mell Performance Management Coordinator Greg Felton External Rela.ons Officer
- 4. This is VCU: Urban university in downtown Richmond, Va. (pop. 217,000) 2 campuses (academic and medical/Level 1 trauma center) 21,000 staff 203 buildings 31,000 students
- 5. We aRribute our success to: Collabora.ons and partnerships Innova.ons Technology
- 6. VCUPD and the community 2010 A rela.onship disconnect 2015 A trust exchange
- 7. Community issues and concerns were not geTng resolved
- 8. In 2010
- 9. VCU Neighborhood Team: a first step VP Division of Community Engagement VCU Neighborhood Team consists of: Public Affairs Student Affairs and Judicial Affairs Campus Police Office of Sustainability Student Government
- 10. It wasn’t enough to tell students to be good neighbors
- 11. We s.ll had problems with off-‐campus: Noise Par.es End-‐of-‐school-‐year dumping
- 12. External rela.ons officer (2012) Officer Greg Felton Works with community partners Handles complaints against students Provides dedicated contact
- 13. We needed to build external rela.onships Collabora.ons Partnerships
- 14. Life cycle of a complaint Complaint by resident External rela.ons officer follows up Student residents and/or landlord contacted Police receive feedback and determine next ac.on
- 15. LeRers to landlords Urging more responsibility with tenants 31 2014-‐15 2013-‐14 2012-‐13 7 3 2015-‐16 to date 0
- 16. Noise complaints Improved communica.on and response Visits for noise/party complaints Evic<ons Mul<ple complaints 21 2012-‐13 166 2014-‐15 39 73 200+ 2013-‐14 186 27 57
- 17. Landlord buy-‐in “A game changer” Proac.ve, coopera.ve, vigilant Genuine partnership between VCUPD and property owners
- 18. Report suspicious ac.vity, crimes, ongoing ac.vity 8,600+ users as of May 2015 Results: 2013-‐14 — 58 calls 2014-‐15 — 49 calls to date LiveSafe app August 2013 Video cameras on campus August 2013 Evaluated, replaced, reposi.oned Proven crime deterrent Help track, find, arrest, prosecute, convict individuals
- 19. Project Clean & Green Move (2014) Collabora.on between VCU and the community Addresses end-‐of-‐school-‐year dumping Saturday neighborhood clean ups
- 20. Innova.ons Technology Enhancing community rela.ons:
- 21. Robbery incidents 2012-‐13 2013-‐14 2014-‐15 2011-‐12 2010-‐11 2009-‐10 26 12 17 14 10 10 2015-‐16 to-‐date 2
- 22. prtysmrt Register your party Text message alerts about complaints 2 chances and 30 minutes to comply October 2013
- 23. Report suspicious ac.vity, crimes, ac.ve incidents • Texts / calls to dispatch • Photos / videos • Screen captures of social media posts 10,750 users as of Nov 2015 LiveSafe app August 2013
- 25. Noise suppression vehicle August 2014 Suppress and monitor noise off campus Audio and video recording equipment
- 26. All of this = beRer community rela.ons Community policing has worked for VCU Increased trust and collabora.on Increased calls for service Increased police visibility in the community Reduced fear = = =
- 27. New way Old way Good rela.onships with property owners, businesses and residents Direct and immediate responses to community concerns Use of innova.on and technology Poor rela.onships between VCUPD and the community LiRle follow-‐up to calls, complaints, mee.ngs and emails Maintaining the status quo VCU Policing
- 29. Direct community involvement Immediate responsiveness Transferable model
- 30. Fall 2015 Ini.a.ve Collabora.on on an issue that affects neighborhoods and colleges
- 32. Ques<ons? For more informa<on: Chief John Venu< (804) 828-‐1210 JAVenu.@vcu.edu