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NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  www.ncihc.org/home-­‐for-­‐trainers	
  
February	
  19,	
  2015	
  
Guest	
  Trainers:	
  	
  
Zarita	
  Araújo-­‐Lane,	
  MSW,	
  LICSW	
  
Vera	
  Duarte,	
  MA	
  
Andrew	
  Jerger,	
  CHI™,	
  CMI	
  	
  
Webinar	
  Work	
  Group	
  Hosts:	
  	
  
	
  Eliana	
  Lobo	
  &	
  Rachel	
  Herring	
  
	
  
	
  
	
  
Rubrics	
  101	
  
Commit	
  to	
  Rubrics:	
  A	
  Connec?ng	
  Factor	
  
that	
  Impacts	
  Healthcare	
  Interpre?ng	
  
from	
  the	
  Classroom	
  to	
  the	
  Workplace	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  Webinars	
  Work	
  Group	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  CommiSee	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
You	
  can	
  access	
  the	
  recording	
  of	
  the	
  
live	
  webinar	
  presentaQon	
  at	
  	
  
www.ncihc.org/trainerswebinars	
  
	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  Webinars	
  Work	
  Group	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Housekeeping	
  
-­‐ 	
  This	
  session	
  is	
  being	
  recorded	
  
-­‐ 	
  CerQficate	
  of	
  ASendance	
  
	
  	
  	
  	
  *must	
  aSend	
  full	
  90	
  minutes	
  
	
  	
  	
  	
  *trainerswebinars@ncihc.org	
  
-­‐ 	
  Audio	
  and	
  technical	
  problems	
  
	
  
	
  
-­‐ 	
  QuesQons	
  to	
  organizers	
  	
  
-­‐ 	
  Q	
  &	
  A	
  
-­‐ 	
  TwiSer	
  #NCIHCWebinar	
  
	
  Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Welcome!	
  
	
   Guest	
  Trainers:	
  
Zarita	
  	
  
Araújo-­‐Lane,	
  
	
  MSW,	
  LICSW	
  
Vera	
  
Duarte,	
  
MA	
  
Andrew	
  
Jerger,	
  
	
  CHI™,	
  CMI	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Although	
  We	
  Can	
  not	
  See	
  Each	
  Other	
  	
  
We	
  Can	
  Learn	
  Together!	
  	
  
Commit	
  to	
  Rubrics:	
  	
  
A	
  Connec?ng	
  Factor	
  that	
  Impacts	
  HealthCare	
  
Interpre?ng	
  from	
  the	
  Classroom	
  to	
  the	
  Workplace	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
How	
  do	
  learners…learn?	
  
Another	
  perspecQve	
  
Visual	
  =	
  show	
  me	
  how	
  
Auditory	
  =	
  tell	
  me	
  how	
  
KinestheQc	
  =	
  let	
  me	
  try	
  
	
  
	
  	
  
Straight into the Deep End?
	
  
A Systematic Approach to
Skill Acquisition and
Goal-Setting in Interpreter
Training	
  
	
  
	
  
By Guest Trainer:	
  
Rachel E. Herring, M.A.	
  
	
  
July 24, 2014	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  
	
  
• Understand	
  the	
  importance	
  of	
  rubrics	
  
• 	
  Understand	
  the	
  different	
  components	
  of	
  
rubrics	
  
• Apply	
  	
  this	
  new	
  knowledge	
  to	
  develop	
  
rubrics	
  for	
  healthcare	
  interpreQng	
  
trainings	
  
Learning	
  Objec?ves	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
K	
   W	
   L	
  
What do you
think you
KNOW about
Rubrics for
healthcare
interpreter
trainings?	
  
What do you
WANT to
know?	
  
What did you
LEARN?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
•  	
  What do you think you
KNOW about Rubrics for
healthcare interpreter
trainings?	
  
	
  
	
  	
  POLL	
  -­‐Take	
  a	
  few	
  seconds	
  and	
  think!	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Poll	
  #1	
  
	
  
	
  
	
  
	
  
	
  
	
  What	
  do	
  you	
  think	
  that	
  you	
  know	
  
about	
  Rubrics	
  for	
  healthcare	
  
interpreter	
  trainings?	
  
	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Poll	
  #1	
  Results	
  
	
  
	
  
	
  
	
  
	
  
	
  
…..Knowledge	
  	
  of	
  Rubrics	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
•  Why	
  The	
  Apple?	
  
Our	
  	
  Experiences:	
  
Pre	
  quizzes	
  (True-­‐	
  False)	
  
	
  
Role-­‐Plays	
  (AddiQons,	
  omissions,	
  
distorQons,	
  register,	
  flow)	
  
	
  
Mid	
  term	
  paper	
  (Looked	
  for	
  clarity	
  
and	
  support	
  informaCon)	
  
	
  
Final	
  wriWen	
  and	
  oral	
  exams	
  (True-­‐	
  
False,	
  applicaCon	
  of	
  standards	
  that	
  
supported	
  open	
  ended	
  ethical	
  and	
  
cross	
  cultural	
  quesCons)	
  
	
  
Other	
  Ac)vi)es	
  (Variables,	
  
homework,	
  class	
  parCcipaCon)	
  
	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Sample	
  Rubric-­‐Role	
  Play	
  PracQce	
  
Was the interpreter prepared for the vocabulary?
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
Oral	
  Exam-­‐One	
  point	
  per	
  word	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
   Sample	
  Oral	
  Exam	
  (segment)	
  
______/128	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  
GOAL	
  ONE	
  
Understand	
  the	
  
importance	
  of	
  rubrics	
  
	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  
Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  
CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
Student	
  Evalua?ons	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
What	
  Are	
  Rubrics?	
  
	
  
	
  “A	
  rubric	
  defines	
  the	
  features	
  of	
  work	
  
that	
  consCtute	
  quality.	
  It	
  is	
  the	
  
mechanism	
  for	
  judging	
  the	
  quality	
  
of	
  student	
  work.”	
  	
  
Arter	
  and	
  Chappuis	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
•  	
  Clearly	
  define	
  the	
  performance	
  
expectaQons	
  for	
  an	
  assignment	
  
What	
  Are	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
Two	
  Major	
  Types	
  
1)  Holis?c	
  	
  
2)  	
  Analy?cal	
  
What	
  Are	
  Rubrics?	
  
	
  What	
  are	
  the	
  	
  
	
  	
  	
  	
  	
  	
  	
  
differences?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
HOLISTIC	
  RUBRICS	
  
•  	
   single	
  score	
  for	
  an	
  enQre	
  product	
  
or	
  performance	
  
What	
  Are	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
hSp://jfmueller.faculty.noctrl.edu/toolbox/howstep4.htm	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
ANALYTICAL	
  RUBRICS	
  
•  divides	
  a	
  performance	
  or	
  
assignment	
  into	
  separate,	
  
specific	
  areas	
  that	
  are	
  to	
  be	
  
evaluated	
  	
  
	
  
	
  
	
  	
  
	
  
What	
  Are	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
help	
  teachers:	
  
	
  
•  	
  idenQfy	
  and	
  define	
  learning	
  
objecQves	
  
•  	
  grade	
  consistently	
  and	
  
objecQvely	
  
•  provide	
  feedback	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
   	
  
help	
  students:	
  	
  
•  Understand	
  teacher	
  expectaQons	
  
•  Understand	
  grading	
  process	
  
•  Self	
  assess	
  their	
  progress	
  
•  Improve	
  their	
  quality	
  of	
  work	
  
through	
  descripQve	
  feedback	
  
	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
1.  What	
  are	
  your	
  learning	
  
objecQves	
  for	
  the	
  course?	
  
2.  What	
  do	
  you	
  want	
  to	
  
measure?	
  
3.  Why	
  do	
  you	
  want	
  to	
  measure	
  
this	
  piece?	
  
4.  How	
  osen?	
  
5.  Who	
  will	
  use	
  it?	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
•  Examples	
  
o Essay	
  
o Oral	
  PresentaQon	
  
o Role-­‐play	
  pracQce	
  
o WriSen	
  Exam	
  	
  
o Oral	
  Exam	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Rubric	
  of	
  Learning	
  
Vs.	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  	
  	
  	
  	
  	
  	
  Rubric	
  of	
  Learning	
  
•  Measures	
  Proficiency	
  
Ø Exams,	
  Tests	
  
Ø LeWer	
  grades	
  	
  
q A,	
  B,	
  F	
  
q Great	
  	
  P	
  
q Poor	
  	
  O	
  
	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Rubric	
  for	
  Learning	
  	
  
•  Defines	
  and	
  Outlines	
  
desired	
  skills	
  or	
  results	
  
•  Clearly	
  explains	
  what	
  you	
  
expect	
  from	
  the	
  students	
  
•  Promotes	
  transparency	
  
	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Why	
  Rubrics?	
  
You did well!
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
I was expecting more
from you.
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  “Guided	
  pracQce:	
  InstrucQon	
  
dedicates	
  a	
  significant	
  amount	
  
of	
  Qme	
  to	
  guided	
  pracQce,	
  gives	
  
students	
  directed	
  feedback,	
  and	
  
monitors	
  their	
  skill	
  
development	
  (especially	
  in	
  
message	
  conversion).”	
  
The	
  NCIHC	
  NaQonal	
  Standards	
  for	
  Healthcare	
  
Interpreter	
  Training	
  Programs-­‐Page	
  17	
  	
  
Why	
  Rubrics?	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Poll	
  #2	
  
	
  
	
  
	
  
	
  
	
  
	
  In	
  order	
  to	
  measure	
  Interpre?ng	
  
Skills	
  on	
  a	
  per	
  class	
  basis	
  would	
  
you	
  use	
  a	
  …….?	
  
	
  
	
  
Rubric	
  of	
  Learning	
  
Vs.	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Poll	
  #2	
  Results	
  
	
  
	
  
	
  
	
  
	
  
	
  
Rubric	
  of	
  Learning	
  
Vs.	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Importance	
  of	
  Rubrics	
  
	
  
•  What	
  are	
  Rubrics?	
  
•  Benefits-­‐Teachers	
  
•  Benefits-­‐Students	
  
•  Rubric	
  of	
  Learning	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  vs.	
  	
  
	
  	
  	
  	
  Rubric	
  for	
  Learning	
  
Review	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  
GOAL	
  TWO	
  
Understand	
  the	
  
Components	
  of	
  a	
  Rubric	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  
Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  
Training	
  CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
	
  	
  	
  “Do	
  I	
  know	
  the	
  difference	
  
between	
  successful	
  and	
  
unsuccessful	
  performance	
  and	
  
can	
  I	
  convey	
  that	
  difference	
  in	
  
meaningful	
  terms	
  to	
  my	
  
students?”	
  (R.J.	
  SQggins)	
  
Steps	
  to	
  Develop	
  Rubrics	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
1.  Choose	
  a	
  learning	
  target	
  	
  
2.  Brainstorm	
  quality	
  performance	
  
3.  Collect	
  samples	
  of	
  exisQng	
  rubrics	
  
&	
  Gather	
  samples	
  of	
  student	
  work	
  
Steps	
  to	
  Develop	
  Rubrics	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
4.  Analyze	
  and	
  sort	
  samples	
  of	
  
student	
  work	
  
5.  Decide	
  on	
  a	
  scale	
  of	
  
performance	
  
6.  Test	
  the	
  rubric	
  and	
  revise	
  it	
  as	
  
needed	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Steps	
  to	
  Develop	
  Rubrics	
  
1.	
  Choose	
  a	
  Learning	
  Target	
  
§  What	
  is	
  the	
  task	
  you	
  are	
  asking	
  
students	
  to	
  perform?	
  
§  	
  Define	
  your	
  assignment	
  or	
  project	
  –	
  
what	
  do	
  you	
  want	
  your	
  students	
  to	
  
know	
  and	
  be	
  able	
  to	
  do?	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
2.	
  	
  Brainstorm-­‐quality	
  performance	
  	
  	
  
	
  
§  	
  Describe	
  the	
  characterisQcs	
  
of	
  a	
  quality	
  performance	
  –	
  the	
  
criteria	
  of	
  the	
  task	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
3.	
  Collect	
  Samples	
  of	
  Exis?ng	
  Rubrics	
  &	
  	
  
Gather	
  Samples	
  of	
  Student	
  Work	
  
•  Collect	
  available	
  exisQng	
  rubrics	
  and	
  
descripQons	
  of	
  performance	
  
•  	
  Gather	
  actual	
  rubric	
  language	
  
•  	
  Gather	
  at	
  least	
  20	
  samples	
  of	
  student	
  work	
  
that	
  represent	
  the	
  broadest	
  range	
  of	
  student	
  
performance	
  for	
  that	
  learning	
  target	
  
(assessment)	
  
•  	
  A	
  variety	
  of	
  samples	
  helps	
  ensure	
  that	
  all	
  
important	
  general	
  criteria	
  end	
  up	
  on	
  the	
  final	
  
rubric	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
4.	
  Analyze	
  and	
  Sort	
  Samples	
  of	
  Student	
  Work	
  
•  	
  Examine	
  the	
  samples	
  of	
  student	
  work	
  
•  	
  Sort	
  the	
  samples	
  into	
  three	
  stacks,	
  
represenQng	
  your	
  evaluaQon	
  of	
  them	
  as	
  
strong,	
  medium,	
  and	
  weak	
  (or	
  proficient,	
  
developing,	
  and	
  beginning)	
  
•  	
  Write	
  down	
  your	
  reasons.	
  Be	
  as	
  
descripQve	
  as	
  possible.	
  
•  	
  BeSer	
  if	
  done	
  in	
  teams.	
  Each	
  member	
  
does	
  this	
  independently	
  and	
  then	
  
determine	
  the	
  consensus	
  
	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
4.	
  Analyze	
  and	
  Sort	
  Samples	
  of	
  Student	
  Work	
  
•  Goal	
  of	
  this	
  acQvity:	
  	
  
	
  develop	
  a	
  list	
  of	
  the	
  reasons	
  why	
  you	
  
place	
  each	
  sample	
  in	
  its	
  respecQve	
  
stack	
  
•  	
  These	
  reasons	
  or	
  descripQve	
  
statements	
  will	
  form	
  the	
  core	
  of	
  your	
  
rubric	
  descriptors.	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
5.	
  Decide	
  on	
  a	
  scale	
  of	
  performance	
  
•  Develop	
  a	
  raQng	
  scale	
  with	
  the	
  
levels	
  of	
  mastery	
  
q Excellent
q Very Good	
  
q Good
q Average
q Poor
P
Expert	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Steps	
  to	
  Develop	
  Rubrics	
  
6.	
  Test	
  the	
  rubric	
  and	
  revise	
  it	
  as	
  needed	
  
•  	
  Test	
  the	
  rubric	
  
•  	
  Write	
  down	
  how	
  it	
  can	
  be	
  improved	
  
•  	
  Revise	
  
Remember:	
  	
  	
  
Rubrics	
  are	
  always	
  works	
  in	
  progress!	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Components	
  of	
  a	
  Rubric	
  
1. Criteria	
  
2. 	
  Descriptors	
  
3. 	
  Scale	
  	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Components	
  of	
  a	
  Rubric	
  
1. 	
  Criteria	
  
Page	
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NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Components	
  of	
  a	
  Rubric	
  
2.	
  Descriptors	
  
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  Top	
  Por?on	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Components	
  of	
  a	
  Rubric	
  
3.	
  Scale	
  
Page	
  1	
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  Por?on	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
1.  Choose	
  a	
  learning	
  target	
  	
  
2.  Brainstorm	
  quality	
  performance	
  
3.  Collect	
  samples	
  of	
  exisQng	
  rubrics	
  
&	
  Gather	
  samples	
  of	
  student	
  work	
  
4.  Analyze	
  and	
  sort	
  samples	
  of	
  
student	
  work	
  
5.  Decide	
  on	
  a	
  scale	
  of	
  performance	
  
6.  Test	
  the	
  rubric	
  and	
  revise	
  it	
  as	
  
needed	
  
Review	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  
GOAL	
  THREE	
  
	
  
	
  
Apply	
  	
  this	
  new	
  knowledge	
  
to	
  develop	
  rubrics	
  for	
  
healthcare	
  interpreQng	
  
trainings	
  
	
  
	
  
Home	
  for	
  Trainers	
  	
  Interpreter	
  Trainers	
  
Webinars	
  Workgroup	
  
An	
  iniQaQve	
  of	
  the	
  Standards	
  and	
  Training	
  
CommiSee	
  
www.ncihc.org/home-­‐for-­‐trainers	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
•  Examples	
  
o Essay	
  
o Oral	
  PresentaQon	
  
o Role-­‐play	
  pracQce	
  
o WriSen	
  Exam	
  	
  
o Oral	
  Exam	
  
Of
Of
Of
For
Of
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
•  Examples	
  
o Oral	
  PresentaQon	
  
o Role-­‐play	
  pracQce	
  
o Oral	
  Exam	
   Of
For
Of
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
•  Set	
  expectaQons	
  for	
  students	
  
•  Easy	
  to	
  understand	
  
•  Promotes	
  transparency	
  
•  Saves	
  Qme	
  and	
  frustraQon	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Rubric	
  for	
  Role-­‐play	
  Prac?ce	
  
•  What	
  are	
  the	
  skills	
  that	
  the	
  student	
  
needs	
  to	
  have	
  in	
  order	
  to	
  become	
  a	
  
skilled	
  healthcare	
  interpreter?	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
List	
  of	
  Wants	
  
Properly	
  use	
  memory	
  aids	
  
•  Note-­‐taking	
  
•  Anchoring	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
List	
  of	
  Wants	
  
Ethical	
  
Accuracy	
  
Roles	
  of	
  the	
  Interpreter	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
List	
  of	
  Wants	
  
	
  
Presenta?on	
  Style	
  
•  Speak	
  clearly	
  
•  Appropriate	
  Flow	
  
•  Posture	
  
•  Professional	
  Manner	
  
•  No	
  gum	
  or	
  food	
  
	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Sample	
  Rubric-­‐Role	
  Play	
  PracQce	
  
Was the interpreter prepared for the vocabulary?
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Rubric	
  for	
  Role	
  Play	
  Prac?ce	
  	
  
•  Clearly	
  define	
  “Well”	
  or	
  “Excellent”	
  
•  What	
  would	
  a	
  perfect	
  interpreQng	
  
performance	
  look	
  and	
  sound	
  like?	
  
•  Write	
  it	
  down	
  
Rubric	
  for	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Rubric	
  for	
  Role	
  Play	
  Prac?ce	
  	
  
•  Clearly	
  define	
  “Poor”	
  or	
  “Inadequate”	
  
•  What	
  would	
  a	
  poor	
  interpreQng	
  
performance	
  look	
  and	
  sound	
  like?	
  
•  Write	
  it	
  down	
  
Rubric	
  for	
  Learning	
  
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  BoWom	
  Por?on	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
Rubric	
  for	
  Learning	
  
•  Set	
  expectaQons	
  for	
  students	
  
•  Easy	
  to	
  understand	
  
•  Promotes	
  transparency	
  
•  Saves	
  Qme	
  and	
  frustraQon	
  
Review	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
WWW.NCIHC.ORG	
  
	
  
	
  • Final	
  Oral	
  Exam	
  
	
  
• Oral	
  PresentaQon	
  
Rubric	
  of	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
Final	
  Oral	
  Exam	
  
	
  
•  What	
  do	
  you	
  want	
  to	
  measure?	
  
•  What	
  is	
  measureable?	
  
•  Syllabus-­‐Learning	
  ObjecQves	
  
1)	
  Accuracy	
  
2)	
  PresentaQon	
  Style	
  
3)	
  Technique	
  
Rubric	
  of	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Final	
  Oral	
  Exam	
  
•  Grading	
  
Ø Group	
  effort-­‐make	
  take	
  some	
  Qme	
  
Ø Complicated	
  (Grade	
  needs	
  to	
  reflect	
  
performance)	
  
•  Final	
  Oral	
  Exam	
  
Ø What	
  does	
  a	
  quality	
  performance	
  
look	
  like?	
  
Ø What	
  should	
  be	
  the	
  passing	
  grade?	
  
Ø How	
  important	
  is	
  PresentaCon	
  Style	
  
and	
  Technique?	
  
Rubric	
  of	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
   Sample	
  Oral	
  Exam	
  (segment)	
  
______/128	
  
81	
  
Page	
  1	
  Top	
  Por?on	
  
82	
  
Page	
  1	
  BoWom	
  Por?on	
  
83	
  
Page	
  2	
  Top	
  Por?on	
  
84	
  
Page	
  2	
  BoWom	
  Por?on	
  
85	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Oral	
  Presenta?on	
  
	
  
Rubric	
  of	
  Learning	
  
	
  
1.	
  PresentaQon	
  
methods	
  
•  d.	
  Student	
  
presentaQons	
  
The	
  NCIHC	
  Na?onal	
  Standards	
  for	
  Healthcare	
  Interpreter	
  Training	
  Programs-­‐Page	
  17	
  	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  
Oral	
  Presenta?on	
  
•  What	
  do	
  you	
  want	
  to	
  measure?	
  
•  What	
  is	
  measureable?	
  
o Syllabus-­‐Learning	
  ObjecQves	
  
1)  PresentaQon	
  Style/Delivery	
  
2)  Content	
  
Rubric	
  of	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
1)  Presenta?on	
  Style/Delivery	
  
•  OrganizaQon	
  
•  Eye	
  Contact	
  
•  Voice	
  Quality	
  
•  Interest	
  Level/Enthusiasm	
  
•  PronunciaQon	
  
•  Visuals	
  
•  Time	
  
	
  
Rubric	
  of	
  Learning	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
2)  Content-­‐ER	
  Presenta?on	
  
•  Explained	
  the	
  disease	
  
•  Causes	
  
•  Clinical	
  Symptoms	
  
•  Diagnosis	
  (Tests)	
  
•  Treatment	
  
•  PrevenQon	
  
•  Risk	
  Group	
  
Rubric	
  of	
  Learning	
  
90	
  
Page	
  1	
  Top	
  Por?on	
  
NATIONAL	
  COUNCIL	
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  CARE	
  
Challenges Associated with
Converting Rubric Scores to Grades
NATIONAL	
  COUNCIL	
  ON	
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Poll	
  #3	
  
	
  
	
  
	
  
	
  
	
  
	
  What	
  issues	
  can	
  you	
  foresee	
  
when	
  conver?ng	
  the	
  score	
  into	
  a	
  
tradi?onal	
  grade?	
  
	
  
	
  
NATIONAL	
  COUNCIL	
  ON	
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  IN	
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  CARE	
  
Poll	
  #3	
  Results	
  
	
  
	
  
	
  
	
  
	
  
	
  
Comments……..	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
How	
  do	
  I	
  measure	
  (grade)	
  a	
  paper	
  
or	
  presenta?on	
  using	
  a	
  rubric?	
  
Minimal
(1 point)
Adequate
(2 points)
Strong
(3 points)
Outstanding
(4 points)
Mechanics
Ideas &
Content
Peer
Interaction
2+3+4=9	
  Points	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  75%	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
How	
  do	
  I	
  measure	
  (grade)	
  a	
  paper	
  or	
  
presenta?on	
  using	
  a	
  rubric?	
  
Beginner
(1 point)
Developing
(2 points)
Intermediate
(3 points)
Superior
(4 points)
Expert
(5 points)
Item #1
Item #2
Item #3
Item #4
4+3+2+3=13	
  Points	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  65%	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
How	
  do	
  I	
  measure	
  (grade)	
  a	
  paper	
  or	
  
presenta?on	
  using	
  a	
  rubric?	
  
Expert
(5 points)
Superior
(4 points)
Intermediate
(3 points)
Developing
(2 points)
Beginner
(1 point)
Item #1
Item #2
Item #3
Item #4
3+3+3+3=12	
  Points	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  60%	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
	
  
	
  Careful	
  	
  
with	
  	
  
limiting	
  your	
  options	
  
Expert
(5 points)
Superior
(4 points)
Intermediate
(3 points)
Developing
(2 points)
Beginner
(1 point)
100%
A+
80%
C-
60%
D-
40%
F
20%
F
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  BoWom	
  Por?on	
  
Page	
  2	
  Top	
  Por?on	
  
Page	
  2	
  BoWom	
  Por?on	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Let’s do one together!
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  BoWom	
  Por?on	
  
NATIONAL	
  COUNCIL	
  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
Let’s do one more!
Page	
  1	
  Top	
  Por?on	
  
Page	
  1	
  BoWom	
  Por?on	
  
NATIONAL	
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  ON	
  INTERPRETING	
  IN	
  HEALTH	
  CARE	
  
One more reason to use
Rubrics!
NATIONAL	
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Advantages-­‐Communica?on	
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NATIONAL	
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Rubric	
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•  Outlines	
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•  Measures	
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•  Conversion	
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•  CommunicaQon	
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Review	
  
NATIONAL	
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q 	
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q 	
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NATIONAL	
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Announcements	
  
	
  
•  Next	
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11:00	
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•  Session	
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•  Follow	
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TrainersWebinars@ncihc.org	
  
	
  
Home	
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  Interpreter	
  Trainers	
  Webinars	
  Work	
  Group	
  
An	
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www.ncihc.org/home-­‐for-­‐trainers	
  
NATIONAL	
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  ON	
  INTERPRETING	
  IN	
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  CARE	
  
WWW.NCIHC.ORG	
  
Home	
  for	
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  Interpreter	
  Trainers	
  Webinars	
  Work	
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An	
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Thank	
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Rubrics	
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Commit	
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that	
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from	
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Guest	
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Zarita	
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Vera	
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Andrew	
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www.ncihc.org/home-­‐for-­‐trainers	
  
NATIONAL	
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You	
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live	
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www.ncihc.org/trainerswebinars	
  
	
  
Home	
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  Trainers	
  	
  Interpreter	
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An	
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Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace

  • 1. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG  www.ncihc.org/home-­‐for-­‐trainers   February  19,  2015   Guest  Trainers:     Zarita  Araújo-­‐Lane,  MSW,  LICSW   Vera  Duarte,  MA   Andrew  Jerger,  CHI™,  CMI     Webinar  Work  Group  Hosts:      Eliana  Lobo  &  Rachel  Herring         Rubrics  101   Commit  to  Rubrics:  A  Connec?ng  Factor   that  Impacts  Healthcare  Interpre?ng   from  the  Classroom  to  the  Workplace   Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group   An  iniQaQve  of  the  Standards  and  Training  CommiSee  
  • 2. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     You  can  access  the  recording  of  the   live  webinar  presentaQon  at     www.ncihc.org/trainerswebinars     Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers  
  • 3. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Housekeeping   -­‐   This  session  is  being  recorded   -­‐   CerQficate  of  ASendance          *must  aSend  full  90  minutes          *trainerswebinars@ncihc.org   -­‐   Audio  and  technical  problems       -­‐   QuesQons  to  organizers     -­‐   Q  &  A   -­‐   TwiSer  #NCIHCWebinar    Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers  
  • 4. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Welcome!     Guest  Trainers:   Zarita     Araújo-­‐Lane,    MSW,  LICSW   Vera   Duarte,   MA   Andrew   Jerger,    CHI™,  CMI  
  • 5. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Although  We  Can  not  See  Each  Other     We  Can  Learn  Together!     Commit  to  Rubrics:     A  Connec?ng  Factor  that  Impacts  HealthCare   Interpre?ng  from  the  Classroom  to  the  Workplace  
  • 6. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   How  do  learners…learn?   Another  perspecQve   Visual  =  show  me  how   Auditory  =  tell  me  how   KinestheQc  =  let  me  try         Straight into the Deep End?   A Systematic Approach to Skill Acquisition and Goal-Setting in Interpreter Training       By Guest Trainer:   Rachel E. Herring, M.A.     July 24, 2014    
  • 7.
  • 8. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG     • Understand  the  importance  of  rubrics   •   Understand  the  different  components  of   rubrics   • Apply    this  new  knowledge  to  develop   rubrics  for  healthcare  interpreQng   trainings   Learning  Objec?ves  
  • 9. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   K   W   L   What do you think you KNOW about Rubrics for healthcare interpreter trainings?   What do you WANT to know?   What did you LEARN?  
  • 10. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   •   What do you think you KNOW about Rubrics for healthcare interpreter trainings?        POLL  -­‐Take  a  few  seconds  and  think!  
  • 11. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Poll  #1              What  do  you  think  that  you  know   about  Rubrics  for  healthcare   interpreter  trainings?      
  • 12. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Poll  #1  Results               …..Knowledge    of  Rubrics  
  • 13. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   •  Why  The  Apple?  
  • 14. Our    Experiences:   Pre  quizzes  (True-­‐  False)     Role-­‐Plays  (AddiQons,  omissions,   distorQons,  register,  flow)     Mid  term  paper  (Looked  for  clarity   and  support  informaCon)     Final  wriWen  and  oral  exams  (True-­‐   False,  applicaCon  of  standards  that   supported  open  ended  ethical  and   cross  cultural  quesCons)     Other  Ac)vi)es  (Variables,   homework,  class  parCcipaCon)      
  • 15. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Sample  Rubric-­‐Role  Play  PracQce   Was the interpreter prepared for the vocabulary?
  • 16. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers   Oral  Exam-­‐One  point  per  word  
  • 17. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Sample  Oral  Exam  (segment)   ______/128  
  • 18. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG   GOAL  ONE   Understand  the   importance  of  rubrics     Home  for  Trainers    Interpreter  Trainers   Webinars  Workgroup   An  iniQaQve  of  the  Standards  and  Training   CommiSee   www.ncihc.org/home-­‐for-­‐trainers    
  • 19. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers   Student  Evalua?ons  
  • 20. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   What  Are  Rubrics?      “A  rubric  defines  the  features  of  work   that  consCtute  quality.  It  is  the   mechanism  for  judging  the  quality   of  student  work.”     Arter  and  Chappuis  
  • 21. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     •   Clearly  define  the  performance   expectaQons  for  an  assignment   What  Are  Rubrics?  
  • 22. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     Two  Major  Types   1)  Holis?c     2)   Analy?cal   What  Are  Rubrics?    What  are  the                   differences?  
  • 23. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   HOLISTIC  RUBRICS   •    single  score  for  an  enQre  product   or  performance   What  Are  Rubrics?  
  • 24. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   hSp://jfmueller.faculty.noctrl.edu/toolbox/howstep4.htm  
  • 25. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   ANALYTICAL  RUBRICS   •  divides  a  performance  or   assignment  into  separate,   specific  areas  that  are  to  be   evaluated               What  Are  Rubrics?  
  • 26.
  • 27. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     help  teachers:     •   idenQfy  and  define  learning   objecQves   •   grade  consistently  and   objecQvely   •  provide  feedback   Why  Rubrics?  
  • 28. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     help  students:     •  Understand  teacher  expectaQons   •  Understand  grading  process   •  Self  assess  their  progress   •  Improve  their  quality  of  work   through  descripQve  feedback     Why  Rubrics?  
  • 29. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   1.  What  are  your  learning   objecQves  for  the  course?   2.  What  do  you  want  to   measure?   3.  Why  do  you  want  to  measure   this  piece?   4.  How  osen?   5.  Who  will  use  it?   Why  Rubrics?  
  • 30. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   •  Examples   o Essay   o Oral  PresentaQon   o Role-­‐play  pracQce   o WriSen  Exam     o Oral  Exam   Why  Rubrics?  
  • 31. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Rubric  of  Learning   Vs.   Rubric  for  Learning  
  • 32. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE                Rubric  of  Learning   •  Measures  Proficiency   Ø Exams,  Tests   Ø LeWer  grades     q A,  B,  F   q Great    P   q Poor    O     Why  Rubrics?  
  • 33. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Rubric  for  Learning     •  Defines  and  Outlines   desired  skills  or  results   •  Clearly  explains  what  you   expect  from  the  students   •  Promotes  transparency     Why  Rubrics?  
  • 34. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Why  Rubrics?   You did well!
  • 35. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   I was expecting more from you. Why  Rubrics?  
  • 36. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE    “Guided  pracQce:  InstrucQon   dedicates  a  significant  amount   of  Qme  to  guided  pracQce,  gives   students  directed  feedback,  and   monitors  their  skill   development  (especially  in   message  conversion).”   The  NCIHC  NaQonal  Standards  for  Healthcare   Interpreter  Training  Programs-­‐Page  17     Why  Rubrics?  
  • 37. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Poll  #2              In  order  to  measure  Interpre?ng   Skills  on  a  per  class  basis  would   you  use  a  …….?       Rubric  of  Learning   Vs.   Rubric  for  Learning  
  • 38. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Poll  #2  Results               Rubric  of  Learning   Vs.   Rubric  for  Learning  
  • 39. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Importance  of  Rubrics     •  What  are  Rubrics?   •  Benefits-­‐Teachers   •  Benefits-­‐Students   •  Rubric  of  Learning                                      vs.            Rubric  for  Learning   Review  
  • 40. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG   GOAL  TWO   Understand  the   Components  of  a  Rubric   Home  for  Trainers    Interpreter  Trainers   Webinars  Workgroup   An  iniQaQve  of  the  Standards  and   Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers    
  • 41. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE            “Do  I  know  the  difference   between  successful  and   unsuccessful  performance  and   can  I  convey  that  difference  in   meaningful  terms  to  my   students?”  (R.J.  SQggins)   Steps  to  Develop  Rubrics  
  • 42. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       1.  Choose  a  learning  target     2.  Brainstorm  quality  performance   3.  Collect  samples  of  exisQng  rubrics   &  Gather  samples  of  student  work   Steps  to  Develop  Rubrics  
  • 43. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     4.  Analyze  and  sort  samples  of   student  work   5.  Decide  on  a  scale  of   performance   6.  Test  the  rubric  and  revise  it  as   needed     Steps  to  Develop  Rubrics  
  • 44. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Steps  to  Develop  Rubrics   1.  Choose  a  Learning  Target   §  What  is  the  task  you  are  asking   students  to  perform?   §   Define  your  assignment  or  project  –   what  do  you  want  your  students  to   know  and  be  able  to  do?    
  • 45. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   2.    Brainstorm-­‐quality  performance         §   Describe  the  characterisQcs   of  a  quality  performance  –  the   criteria  of  the  task  
  • 46. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   3.  Collect  Samples  of  Exis?ng  Rubrics  &     Gather  Samples  of  Student  Work   •  Collect  available  exisQng  rubrics  and   descripQons  of  performance   •   Gather  actual  rubric  language   •   Gather  at  least  20  samples  of  student  work   that  represent  the  broadest  range  of  student   performance  for  that  learning  target   (assessment)   •   A  variety  of  samples  helps  ensure  that  all   important  general  criteria  end  up  on  the  final   rubric    
  • 47. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   4.  Analyze  and  Sort  Samples  of  Student  Work   •   Examine  the  samples  of  student  work   •   Sort  the  samples  into  three  stacks,   represenQng  your  evaluaQon  of  them  as   strong,  medium,  and  weak  (or  proficient,   developing,  and  beginning)   •   Write  down  your  reasons.  Be  as   descripQve  as  possible.   •   BeSer  if  done  in  teams.  Each  member   does  this  independently  and  then   determine  the  consensus      
  • 48. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   4.  Analyze  and  Sort  Samples  of  Student  Work   •  Goal  of  this  acQvity:      develop  a  list  of  the  reasons  why  you   place  each  sample  in  its  respecQve   stack   •   These  reasons  or  descripQve   statements  will  form  the  core  of  your   rubric  descriptors.    
  • 49. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   5.  Decide  on  a  scale  of  performance   •  Develop  a  raQng  scale  with  the   levels  of  mastery   q Excellent q Very Good   q Good q Average q Poor P Expert  
  • 50. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Steps  to  Develop  Rubrics   6.  Test  the  rubric  and  revise  it  as  needed   •   Test  the  rubric   •   Write  down  how  it  can  be  improved   •   Revise   Remember:       Rubrics  are  always  works  in  progress!  
  • 51. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Components  of  a  Rubric   1. Criteria   2.   Descriptors   3.   Scale    
  • 52. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Components  of  a  Rubric   1.   Criteria  
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  • 54. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Components  of  a  Rubric   2.  Descriptors  
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  • 60. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Components  of  a  Rubric   3.  Scale  
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  • 62. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   1.  Choose  a  learning  target     2.  Brainstorm  quality  performance   3.  Collect  samples  of  exisQng  rubrics   &  Gather  samples  of  student  work   4.  Analyze  and  sort  samples  of   student  work   5.  Decide  on  a  scale  of  performance   6.  Test  the  rubric  and  revise  it  as   needed   Review  
  • 63. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG   GOAL  THREE       Apply    this  new  knowledge   to  develop  rubrics  for   healthcare  interpreQng   trainings       Home  for  Trainers    Interpreter  Trainers   Webinars  Workgroup   An  iniQaQve  of  the  Standards  and  Training   CommiSee   www.ncihc.org/home-­‐for-­‐trainers    
  • 64. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   •  Examples   o Essay   o Oral  PresentaQon   o Role-­‐play  pracQce   o WriSen  Exam     o Oral  Exam   Of Of Of For Of
  • 65. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   •  Examples   o Oral  PresentaQon   o Role-­‐play  pracQce   o Oral  Exam   Of For Of
  • 66. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       •  Set  expectaQons  for  students   •  Easy  to  understand   •  Promotes  transparency   •  Saves  Qme  and  frustraQon   Rubric  for  Learning  
  • 67. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Rubric  for  Role-­‐play  Prac?ce   •  What  are  the  skills  that  the  student   needs  to  have  in  order  to  become  a   skilled  healthcare  interpreter?   Rubric  for  Learning  
  • 68. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   List  of  Wants   Properly  use  memory  aids   •  Note-­‐taking   •  Anchoring   Rubric  for  Learning  
  • 69. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   List  of  Wants   Ethical   Accuracy   Roles  of  the  Interpreter   Rubric  for  Learning  
  • 70. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       List  of  Wants     Presenta?on  Style   •  Speak  clearly   •  Appropriate  Flow   •  Posture   •  Professional  Manner   •  No  gum  or  food     Rubric  for  Learning  
  • 71. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Sample  Rubric-­‐Role  Play  PracQce   Was the interpreter prepared for the vocabulary?
  • 72. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Rubric  for  Role  Play  Prac?ce     •  Clearly  define  “Well”  or  “Excellent”   •  What  would  a  perfect  interpreQng   performance  look  and  sound  like?   •  Write  it  down   Rubric  for  Learning  
  • 73. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Rubric  for  Role  Play  Prac?ce     •  Clearly  define  “Poor”  or  “Inadequate”   •  What  would  a  poor  interpreQng   performance  look  and  sound  like?   •  Write  it  down   Rubric  for  Learning  
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  • 76. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     Rubric  for  Learning   •  Set  expectaQons  for  students   •  Easy  to  understand   •  Promotes  transparency   •  Saves  Qme  and  frustraQon   Review  
  • 77. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG      • Final  Oral  Exam     • Oral  PresentaQon   Rubric  of  Learning  
  • 78. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     Final  Oral  Exam     •  What  do  you  want  to  measure?   •  What  is  measureable?   •  Syllabus-­‐Learning  ObjecQves   1)  Accuracy   2)  PresentaQon  Style   3)  Technique   Rubric  of  Learning  
  • 79. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Final  Oral  Exam   •  Grading   Ø Group  effort-­‐make  take  some  Qme   Ø Complicated  (Grade  needs  to  reflect   performance)   •  Final  Oral  Exam   Ø What  does  a  quality  performance   look  like?   Ø What  should  be  the  passing  grade?   Ø How  important  is  PresentaCon  Style   and  Technique?   Rubric  of  Learning  
  • 80. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Sample  Oral  Exam  (segment)   ______/128  
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  • 86. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Oral  Presenta?on     Rubric  of  Learning     1.  PresentaQon   methods   •  d.  Student   presentaQons   The  NCIHC  Na?onal  Standards  for  Healthcare  Interpreter  Training  Programs-­‐Page  17    
  • 87. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE       Oral  Presenta?on   •  What  do  you  want  to  measure?   •  What  is  measureable?   o Syllabus-­‐Learning  ObjecQves   1)  PresentaQon  Style/Delivery   2)  Content   Rubric  of  Learning  
  • 88. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   1)  Presenta?on  Style/Delivery   •  OrganizaQon   •  Eye  Contact   •  Voice  Quality   •  Interest  Level/Enthusiasm   •  PronunciaQon   •  Visuals   •  Time     Rubric  of  Learning  
  • 89. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   2)  Content-­‐ER  Presenta?on   •  Explained  the  disease   •  Causes   •  Clinical  Symptoms   •  Diagnosis  (Tests)   •  Treatment   •  PrevenQon   •  Risk  Group   Rubric  of  Learning  
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  • 92. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Challenges Associated with Converting Rubric Scores to Grades
  • 93. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Poll  #3              What  issues  can  you  foresee   when  conver?ng  the  score  into  a   tradi?onal  grade?      
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  • 97. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   How  do  I  measure  (grade)  a  paper   or  presenta?on  using  a  rubric?   Minimal (1 point) Adequate (2 points) Strong (3 points) Outstanding (4 points) Mechanics Ideas & Content Peer Interaction 2+3+4=9  Points                                                        75%  
  • 98. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   How  do  I  measure  (grade)  a  paper  or   presenta?on  using  a  rubric?   Beginner (1 point) Developing (2 points) Intermediate (3 points) Superior (4 points) Expert (5 points) Item #1 Item #2 Item #3 Item #4 4+3+2+3=13  Points                                                        65%  
  • 99. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   How  do  I  measure  (grade)  a  paper  or   presenta?on  using  a  rubric?   Expert (5 points) Superior (4 points) Intermediate (3 points) Developing (2 points) Beginner (1 point) Item #1 Item #2 Item #3 Item #4 3+3+3+3=12  Points                                                        60%  
  • 100. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE      Careful     with     limiting  your  options   Expert (5 points) Superior (4 points) Intermediate (3 points) Developing (2 points) Beginner (1 point) 100% A+ 80% C- 60% D- 40% F 20% F
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  • 105. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Let’s do one together!
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  • 108. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Let’s do one more!
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  • 111. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   One more reason to use Rubrics!
  • 112. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Advantages-­‐Communica?on  Tool  
  • 113. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     Rubric  of  Learning   •  Outlines  expectaQons   •  Measures  consistently   •  Conversion  of  score  into  grade   •  CommunicaQon  Tool   Review  
  • 114. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG     q   Understand  the  importance  of  rubrics     q   Understand  the  different  components   of  rubrics     q   Apply    this  new  knowledge  to  develop   rubrics  for  healthcare  interpreQng   trainings   Learning  Objec?ves   Review   P   P   P  
  • 115. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG   Q&A  
  • 116. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   Announcements     •  Next  webinar:  April  9,  2015  at   11:00  AM  Central   •  Session  EvaluaQon   •  Follow  up  via  email:   TrainersWebinars@ncihc.org     Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers  
  • 117. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE   WWW.NCIHC.ORG   Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group   An  iniQaQve  of  the  Standards  and  Training  CommiSee   Thank  you!   Rubrics  101   Commit  to  Rubrics:  A  Connec?ng  Factor   that  Impacts  Healthcare  Interpre?ng   from  the  Classroom  to  the  Workplace   Guest  Trainers:     Zarita  Araújo-­‐Lane,  MSW,  LICSW   Vera  Duarte,  MA   Andrew  Jerger,  CHI™,  CMI   www.ncihc.org/home-­‐for-­‐trainers  
  • 118. NATIONAL  COUNCIL  ON  INTERPRETING  IN  HEALTH  CARE     You  can  access  the  recording  of  the   live  webinar  presentaQon  at     www.ncihc.org/trainerswebinars     Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group   An  iniQaQve  of  the  Standards  and  Training  CommiSee   www.ncihc.org/home-­‐for-­‐trainers