IWSM Presentation

1. Defining Technical Risks in
Software Development
Vard Antinyan
vard.antinyan@cse.gu.se
Software Center
Computer Science and Engineering
Chalmers | University of Gothenburg

2. Research Context
Software Center
Mission: Improve the software engineering
capability of the Nordic Software-Intensive
Industry with an order of magnitude
Project 3 – Organizational performance metrics

3. Perception of Technical Risks in
Software Development
• How simple and unambiguous the delivered reqs. are?
• How maintainable the delivered code is?
• How well the design complies to architecture?
• …

4. Risk Definition
•Perception of possibility to lose health, property or reputation (Slovic)
•An effect of uncertainty on objectives (ISO 31000)
•an unwanted event which may or may not occur (Stanford encycl. of
Philosophy)
•A combination of uncertainty and loss when taking on a decision (Kaplan and
Garrick)

5. Technical Risks
• In SE technical risks are not manifested as a product of
probability and impact of an adverse event
• They have continuous nature
• Example:
– Not, very, less, more, … - error prone
– Not, very, less, more, … - maintainable
• In practice never
– Either error-prone or not
– Either maintainable or not

6. Research Question
• How can we define technical risk in order to support
effective risk assessment?
• The definition should imply that the value of impact should be
continuous variable, not either 0 or x
• The definition should support the quantification of loss

7. Results
• Three workshops with companies for identifying technical risks
– Ericsson (specific)
– Volvo GTT (specifc)
– Ericsson, Volvo GTT, Volvo CC, Saab
• 24 technical risks were detected that software engineers face in
industry

8. Technical Risks with Decision
Making
• Should I deliver the code or do more tests? (error proneness vs. late
integration)
• Should I refactor or develop the newly specified feature? (what’s
optimal)
• Should we do a complete review of requirements or start development
right away?
• Two commonalities in these risks:
– They all emerge when making decision
– There are always several solutions and uncertainties on how well these
solutions will perform when applying

9. Defining Technical Risks
• For a given development operation, when there are several possible
solutions to achieve an objective, we define the risk as:
• The technical risk is the degree of uncertainty on the magnitude of
difference between the actual and optimal solutions.
– Degree of uncertainty
– Magnitude of difference between actual and optimal solutions

10. Defining Technical Risks
• Two factors matter:
– Uncertainty of how well a solution performs
– Difference between actual and optimal solutions (not known)

11. Assessing Technical Risks
• Software metrics can be used for assessing technical risks
– Measure unwanted consequences on the design artifact
– Measure properties of the design artifacts
– Develop a prediction model

12. Conclusions
• Technical risks usually accompany technical design solutions
• They have two components:
– Uncertainty of how well the (design) solution performs
– Cost of difference between optimal and actual solutions
• Metrics can be successfully used at companies for identifying
and assessing technical risks

13. Questions