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Novell End-User Computing
             ®



Success Stories
Collaboration / Education



July, 2010
Novell Collaboration Benefits
                            ®




                             Impact                                                      Success Stories
                                    •     Avoid unnecessary travel expenses –
                                          savings of $80K per year
                                                                                                  5K employees
                                    •     Improve efficiency of employee
     Increase                             interactions while centralizing corporate
     productivity                         knowledge
                                    •     Enable real-time collaboration – more                        11K PCs
                                          efficient and transparent project
                                          management                                                 26K users

                                    •     Optimize file storage costs and ensure
     Manage                               compliance with identity-driven                          6K employees
     information                          provisioning and tiering tools
     growth                         •     Improve decision making by keeping
                                          information in sync
                                    •     Reduce software licensing costs and need
     Leverage                             for diverse IT skills – reduce up to 80% by
     investments                          consolidating NetWare servers                           FORTUNE 500
     and skills on                  •     Take advantage of open platforms – savings
     Linux                                                                                         40K users
                                          of $800,000 by leveraging Xen virtualization
                                          on OES-Linux instead of VMware
2   © Novell, Inc. All rights reserved.
Customer Success
    Novell Collaboration
                      ®




                                          We selected Novell [over Red Hat and Windows] because
                                          we've had a good experience with NetWare and Novell
                  150K users              Open Enterprise Server is an excellent value. - May 2009

                                          We needed to make the new university e-mail system more
                                          attractive than Google Mail. GroupWise offered an attractive
                                                                                    ®


                                          interface and powerful functionality, with encrypted mailboxes
                                          for users. We selected Novell ahead of Microsoft for its
                   40K users
                                          openness and mixed source approach. - May 2010

                                          Novell Open Enterprise Server works like a dream – even
                                          people with no Linux experience have picked it up rapidly.
                7K employees              Training has been surprisingly painless. - Jul 2009


                                          We simply could not afford the increased software and
                                          hardware costs of a Microsoft [SharePoint] upgrade... Our
                   4K users               Novell solutions paid for themselves immediately. - Jan
                                          2010
                                          By contrast with SharePoint, which required the service
                                          provider to carry out even routine administration tasks, the new
                                          solution [Novell Teaming] is considerably simpler and more
                1K employees
                                          cost-effective for Centrotherm. - Apr 2010
3   © Novell, Inc. All rights reserved.
2010 Novell Pulse Buzz
                                                2010 Novell BrainShare attendees quotes

                      “Novell Pulse makes              “I like the collaborative editing--where
                      real-time collaboration          different people are working simultaneously
                      more suitable for                on documents from different places. That's
                      corporate users”                 wild--totally different from anything we're
                      - Fortune Magazine               used to seeing”

                                                       “It gives security to what is otherwise
                                                       chaos. If you leverage information right, you
                                                       win. If you don't leverage it right, you'll be
“The premise is actually pretty cool. A                out of business”
user in Novell Pulse can work in real-
time on a document simulta-neously
with a user on Google Wave. From the                   “I think it's going to replace e-mail. It will
Novell side, all security is managed and               definitely be a very useful too”
maintained by Novell.”
- Rob Koplowitz, Forrester Research
                                                       “As a user of SharePoint, I like the
                                                       direction Novell Pulse is going in”


  4   © Novell, Inc. All rights reserved.
Key Analyst Recognition
    Novell Collaboration
                      ®




                                          Magic Quadrant for Social Software in the
                                          Workplace, Oct 2009



                                          Leaders’ quadrant, Forrester Wave™: Collaboration
                                          Platforms, Q3 2009

                                          “Novell Storage Manager and Dynamic Storage
                                          Technology are well positioned to address
                                          emerging challenges... The world must know about
                                          this technology”, IDC, Doc # 216013, Jan 2009


                                          Novell GroupWise: 55-65% lower cost of ownership
                                          compared to other leading systems, Osterman
                                          Research, Apr 2009


5   © Novell, Inc. All rights reserved.
Press Presence
    Novell Collaboration
                      ®




                                          No matter which way you slice it, the future of the enterprise is
                                          about collaboration. Because Novell leverages what Wave has
                                          to offer while simultaneously providing the features the
                                          enterprise really cares about, Pulse could be something to
                                          keep an eye on. - Mar 2010


                                          Teaming looks to have all of the capabilities an
                                          enterprise environment would be looking for in an
                                          Enterprise 2.0 collaboration platform giving easy access
                                          to information. - Sep 2009


                                          Novell File management suite: eWeek product to watch,
                                          Feb 18, 2010
                                          Groupwise 8: eWeek product to watch, Jan 5, 2009


                                           Combined with a feature that makes licensing, account and
                                          storage decisions, GroupWise 8 offers everything an IT
                                                                          ®


                                          administrator looks for in a solid mail server. - Nov 2009


6   © Novell, Inc. All rights reserved.
Collaboration In Education
Win over Microsoft

    The Beaver Dam Unified School District has 3,400 students and 450 faculty and staff.
    Located north of Madison, Wisconsin, the district includes 10 schools and an
    administration building.
                  "Our Novell solutions paid for themselves immediately. With our software cost
                                    ®



                  savings, we have been able to increase our in-classroom technology more than 60
                  percent above our projections. We wouldn't have this kind of dynamic and
                  progressive environment without Novell."




                 Challenge                          Solution                        Results
       Create a professional              Novell GroupWise®               Saved 75 percent on
       learning environment across                                        licensing costs (vs. Microsoft
       its 10 schools                     Novell Teaming                  SharePoint)
                                          OpenOffice.org Novell Edition   Increased staff participation
                                                                          in professional learning
                                          Also:                           projects by 65 percent
                                          Novell ZENworks™                Reduced travel costs, while
                                                                          increasing efficiency and
                                          SUSE® Linux Enterprise          security
                                          Desktop & Server
                                          Partner: Omni

8   © Novell, Inc. All rights reserved.
                                                                                    Updated January 2010
Win over Microsoft

    Founded in 1962, the University of Regensburg in the UNESCO world heritage city in
    eastern Bavaria has more than 16,000 undergraduate and graduate students, with
    approximately 5,000 staff.
                  "We needed to offer users added value to make the new university e-mail system
                  more attractive than free Web services like Google Mail. Novell GroupWise
                                                                                   ®             ®



                  offered an attractive interface and powerful functionality, with encrypted
                  mailboxes for users. We selected Novell ahead of Microsoft for its openness and
                  mixed source approach.”



                 Challenge                           Solution                          Results
       Make student e-mail more             Novell Open Enterprise           Convinced users to switch
       functional and user-friendly         Server                           from free Web-based e-mail
       for its 40,000 users
                                            Novell GroupWise                 Integrated its e-learning
       Provide a service that would                                          platform with GroupWise to
       be more attractive to                Also:                            provide a simple user
       students than free Web-              Novell Cluster Services™         experience
       based e-mail
                                            Novell ZENworks™                 Reduced e-mail
                                                                             administration costs thanks
                                                                             to ease of administration



9   © Novell, Inc. All rights reserved.
                                                                                       Updated January 2010
The George Washington University is the largest institution of higher education in the
     nation's capital. Each year, GW enrolls a diverse population of undergraduate, graduate
     and professional students from all 50 states, and more than 130 countries.
                   "The collaboration and mobility features of Novell GroupWise are very popular with
                                                                       ®        ®



                   our users. Having two main campuses 30 miles apart, our users aren't always in the
                   same location and have become dependent on the Novell Messenger (formerly
                   GroupWise Instant Messenger) client. It's now part of our day-to-day operations.”




                  Challenge                             Solution                      Results
        Replace university's e-mail         Novell GroupWise                Increased productivity of
        system with a cost-effective                                        users on-the-go
        and mobile collaboration            Novell Open Enterprise Server
        solution                                                            Improved collaboration
                                            Also:                           among employees from
                                            Novell Cluster Services™        separate locations

                                            Novell ZENworks™
                                            SUSE Linux Enterprise Server
                                                    ®




10   © Novell, Inc. All rights reserved.
                                                                                      Updated May 2010
Win over Microsoft
     Located in western Alabama, Tuscaloosa City Schools have 10,000 students and
     1,300 faculty and staff across 22 schools. The school district works to create a learning
     environment that prepares students for success in the 21st century.
                   "We found Novell Teaming easier to use and administer than Microsoft SharePoint.
                                           ®



                   We also selected Novell GroupWise as our e-mail and collaboration platform
                                                            ®



                   because the hardware, software and administration costs would have been much
                   greater with Microsoft Exchange.”




                  Challenge                                Solution                     Results
        Go green, but also                     Novell GroupWise                Dramatically reduced travel
        encourage teachers and                                                 costs and the need to print
        staff to work together in              Novell Open Enterprise Server   administrative documents
        groups                                 Novell Teaming                  Reduced desktop software
                                               OpenOffice.org Novell Edition   costs by 95 percent by
                                                                               moving to OpenOffice.org
                                               Also:
                                               Novell ZENworks
                                               SUSE Linux Enterprise Server
                                                       ®




11   © Novell, Inc. All rights reserved.
                                                                                        Updated March 2009
Unpublished Work of Novell, Inc. All Rights Reserved.
This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc.
Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope
of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified,
translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc.
Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.


General Disclaimer
This document is not to be construed as a promise by any participating company to develop, deliver, or market a
product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in
making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents
of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any
particular purpose. The development, release, and timing of features or functionality described for Novell products
remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to
make changes to its content, at any time, without obligation to notify any person or entity of such revisions or
changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc.
in the United States and other countries. All third-party trademarks are the property of their respective owners.

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Novell Success Stories: Collaboration in Education

  • 1. Novell End-User Computing ® Success Stories Collaboration / Education July, 2010
  • 2. Novell Collaboration Benefits ® Impact Success Stories • Avoid unnecessary travel expenses – savings of $80K per year 5K employees • Improve efficiency of employee Increase interactions while centralizing corporate productivity knowledge • Enable real-time collaboration – more 11K PCs efficient and transparent project management 26K users • Optimize file storage costs and ensure Manage compliance with identity-driven 6K employees information provisioning and tiering tools growth • Improve decision making by keeping information in sync • Reduce software licensing costs and need Leverage for diverse IT skills – reduce up to 80% by investments consolidating NetWare servers FORTUNE 500 and skills on • Take advantage of open platforms – savings Linux 40K users of $800,000 by leveraging Xen virtualization on OES-Linux instead of VMware 2 © Novell, Inc. All rights reserved.
  • 3. Customer Success Novell Collaboration ® We selected Novell [over Red Hat and Windows] because we've had a good experience with NetWare and Novell 150K users Open Enterprise Server is an excellent value. - May 2009 We needed to make the new university e-mail system more attractive than Google Mail. GroupWise offered an attractive ® interface and powerful functionality, with encrypted mailboxes for users. We selected Novell ahead of Microsoft for its 40K users openness and mixed source approach. - May 2010 Novell Open Enterprise Server works like a dream – even people with no Linux experience have picked it up rapidly. 7K employees Training has been surprisingly painless. - Jul 2009 We simply could not afford the increased software and hardware costs of a Microsoft [SharePoint] upgrade... Our 4K users Novell solutions paid for themselves immediately. - Jan 2010 By contrast with SharePoint, which required the service provider to carry out even routine administration tasks, the new solution [Novell Teaming] is considerably simpler and more 1K employees cost-effective for Centrotherm. - Apr 2010 3 © Novell, Inc. All rights reserved.
  • 4. 2010 Novell Pulse Buzz 2010 Novell BrainShare attendees quotes “Novell Pulse makes “I like the collaborative editing--where real-time collaboration different people are working simultaneously more suitable for on documents from different places. That's corporate users” wild--totally different from anything we're - Fortune Magazine used to seeing” “It gives security to what is otherwise chaos. If you leverage information right, you win. If you don't leverage it right, you'll be “The premise is actually pretty cool. A out of business” user in Novell Pulse can work in real- time on a document simulta-neously with a user on Google Wave. From the “I think it's going to replace e-mail. It will Novell side, all security is managed and definitely be a very useful too” maintained by Novell.” - Rob Koplowitz, Forrester Research “As a user of SharePoint, I like the direction Novell Pulse is going in” 4 © Novell, Inc. All rights reserved.
  • 5. Key Analyst Recognition Novell Collaboration ® Magic Quadrant for Social Software in the Workplace, Oct 2009 Leaders’ quadrant, Forrester Wave™: Collaboration Platforms, Q3 2009 “Novell Storage Manager and Dynamic Storage Technology are well positioned to address emerging challenges... The world must know about this technology”, IDC, Doc # 216013, Jan 2009 Novell GroupWise: 55-65% lower cost of ownership compared to other leading systems, Osterman Research, Apr 2009 5 © Novell, Inc. All rights reserved.
  • 6. Press Presence Novell Collaboration ® No matter which way you slice it, the future of the enterprise is about collaboration. Because Novell leverages what Wave has to offer while simultaneously providing the features the enterprise really cares about, Pulse could be something to keep an eye on. - Mar 2010 Teaming looks to have all of the capabilities an enterprise environment would be looking for in an Enterprise 2.0 collaboration platform giving easy access to information. - Sep 2009 Novell File management suite: eWeek product to watch, Feb 18, 2010 Groupwise 8: eWeek product to watch, Jan 5, 2009 Combined with a feature that makes licensing, account and storage decisions, GroupWise 8 offers everything an IT ® administrator looks for in a solid mail server. - Nov 2009 6 © Novell, Inc. All rights reserved.
  • 8. Win over Microsoft The Beaver Dam Unified School District has 3,400 students and 450 faculty and staff. Located north of Madison, Wisconsin, the district includes 10 schools and an administration building. "Our Novell solutions paid for themselves immediately. With our software cost ® savings, we have been able to increase our in-classroom technology more than 60 percent above our projections. We wouldn't have this kind of dynamic and progressive environment without Novell." Challenge Solution Results Create a professional Novell GroupWise® Saved 75 percent on learning environment across licensing costs (vs. Microsoft its 10 schools Novell Teaming SharePoint) OpenOffice.org Novell Edition Increased staff participation in professional learning Also: projects by 65 percent Novell ZENworks™ Reduced travel costs, while increasing efficiency and SUSE® Linux Enterprise security Desktop & Server Partner: Omni 8 © Novell, Inc. All rights reserved. Updated January 2010
  • 9. Win over Microsoft Founded in 1962, the University of Regensburg in the UNESCO world heritage city in eastern Bavaria has more than 16,000 undergraduate and graduate students, with approximately 5,000 staff. "We needed to offer users added value to make the new university e-mail system more attractive than free Web services like Google Mail. Novell GroupWise ® ® offered an attractive interface and powerful functionality, with encrypted mailboxes for users. We selected Novell ahead of Microsoft for its openness and mixed source approach.” Challenge Solution Results Make student e-mail more Novell Open Enterprise Convinced users to switch functional and user-friendly Server from free Web-based e-mail for its 40,000 users Novell GroupWise Integrated its e-learning Provide a service that would platform with GroupWise to be more attractive to Also: provide a simple user students than free Web- Novell Cluster Services™ experience based e-mail Novell ZENworks™ Reduced e-mail administration costs thanks to ease of administration 9 © Novell, Inc. All rights reserved. Updated January 2010
  • 10. The George Washington University is the largest institution of higher education in the nation's capital. Each year, GW enrolls a diverse population of undergraduate, graduate and professional students from all 50 states, and more than 130 countries. "The collaboration and mobility features of Novell GroupWise are very popular with ® ® our users. Having two main campuses 30 miles apart, our users aren't always in the same location and have become dependent on the Novell Messenger (formerly GroupWise Instant Messenger) client. It's now part of our day-to-day operations.” Challenge Solution Results Replace university's e-mail Novell GroupWise Increased productivity of system with a cost-effective users on-the-go and mobile collaboration Novell Open Enterprise Server solution Improved collaboration Also: among employees from Novell Cluster Services™ separate locations Novell ZENworks™ SUSE Linux Enterprise Server ® 10 © Novell, Inc. All rights reserved. Updated May 2010
  • 11. Win over Microsoft Located in western Alabama, Tuscaloosa City Schools have 10,000 students and 1,300 faculty and staff across 22 schools. The school district works to create a learning environment that prepares students for success in the 21st century. "We found Novell Teaming easier to use and administer than Microsoft SharePoint. ® We also selected Novell GroupWise as our e-mail and collaboration platform ® because the hardware, software and administration costs would have been much greater with Microsoft Exchange.” Challenge Solution Results Go green, but also Novell GroupWise Dramatically reduced travel encourage teachers and costs and the need to print staff to work together in Novell Open Enterprise Server administrative documents groups Novell Teaming Reduced desktop software OpenOffice.org Novell Edition costs by 95 percent by moving to OpenOffice.org Also: Novell ZENworks SUSE Linux Enterprise Server ® 11 © Novell, Inc. All rights reserved. Updated March 2009
  • 12.
  • 13. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.