9. First stage: finding out about the problem situation
• Fouraspectsneed to be considered:
1. Processesor transformations(who is
doingwhat)
2. Structures (in what organisational
framework)
3. Climate (under what cultural norms and
values) and;
4. Issues(involvingwhat problemsand
feelings).
18. Example of root definition
“An academic library-owned system, run by experienced
library staff or the researcher, aiming to enhance library
staff awareness about the significance of library
collaboration in order to increase their understanding
and prepare them for potential a cooperative programme
among academic libraries in Oman, within constraints of
timing, motivation and attitude of staff, and cost”.
19. Clients library staff and directors
Actors Experienced library staff
Transformation staff with low awareness level
staff with appropriate awareness level
Worldviews enhancing the library staff awareness in context of
library collaboration is likely to guarantee project
success
a raise awareness system could contribute to
attitude change of library staff regarding
collaboration
a raise awareness system could facilitate sharing of
information on existing successful library
collaboration programmes around the world
Owners Academic libraries, Library directors and staff,
professional developer, the researcher
Environment time, motivation and attitude of staff, cost
The CATWOE elements of raise awareness system
20. Building HAS
• A diagram showingthe relationship
between activitiesrequired of the system to
achieveimprovementsin the current
system
• Building a conceptualmodel should be
simpleand clear to enable conversionof the
input into the output
21. Building HAS
• the 3Estechniqueis usually usedto
measure the performanceof the
transformationprocess:
1. Efficacy(for ‘does the means work?’)
2. Efficiency(for ‘amountof outputdivided
by amountof resourcesused’)
3. Effectiveness(for ‘is the transformation
meeting the longer term aim?’)