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Nadia Shugaly,
June, 2010
Improving company effectiveness and profitability


Increasing employee’s productivity



              Saving work-time and efforts.




                        Reducing expenses 30-70%
                          according to world statistics.
                                                           2
Knowledge Management, Work Sharing, Collaboration,
       and Business Processes Management.
 Mission

 To consolidate and unify all the Enterprise in a single
 information sharing and mutual working environment.

 Vision

 • Sharing enterprise knowledge

 • Sharing employee’s work.

 • Work processes improvement and automation.

 • Creating new web-shared global way of work
                                                           3
Goals & Objectives


   Knowledge Management (“KM”) is a new direction in Information
Technologies and High Tech industry. The main goals of KM is to provide
the tools and procedures that help you in your everyday work by using the
  company's knowledge base, share the information and cooperate with
  each other in the simplest and most user-friendly way. The purpose of
such systems is to make the daily work more effective and easy, save time,
  effort and as a result - reduce the expenses by 30-80 % according to the
                      world best practices examples.




                                                                             4
How it works?
Modeling the business process.
   Identifying your working situation and collaboration schemes
   Ensuring that your workspace will reflect your business process
   Analyzing the enterprise structure
   Federating your team around the common working workspace and process
   Implementing the workspace with the build in automatic workflows.
Results:
                   Improving
               Effectiveness

        Work Quality                   Speed




    Delivery           Employee’s              Time to
                       Professional            Market
                          Level




Sales Growing                         Product/Service Quality
                                             Growing

                                                                6
Promoting New Way of Global Work.
                                  New Global
                                   Thinking




                          New Global Way of Work



International   Remote Mutual   Web Expert’s    User Friendly         Employee Learning
    Web             Work         Knowledge      Environment
Workspaces      (No Distance)     Sharing




   leverage expert’s            Increase customer               leverage branches with
 competences globally              satisfaction                    low cost resources

                                                                                          7
Proved Benefits & Results.
 ________________________
             in World Practices.
     (Renault-Nissan, United Airlines, Norwegian Public Roads,
Bechtel Delahoussaye, Elsevier, Nutshell, Ness Technologies and more)
Ness Technologies Global INC.

            Nadia Shugaly,
            February, 2010
KM systems and workspaces usage growing report
(2007-2010).

        8000               8000             7500
        7000
        6000
        5000
                                                     4000
        4000
                                       3000        3000
        3000
                                     2000
        2000             1500
                       1000
        1000
               0 0 0
           0
               2007      2008          2009          2010



                                23
Current situation. 2010.
    3000 active users.

    Created and Widely used Ness Core Business template :
    ►    PM workspace with automated workflows.
    ►    RFP workspace with automated workflows.

    Business development workspaces.

    Providing Workspaces for all Ness International Activities Team.

    PM, RFP , governance , SOX, Disclosure Committee, Top Management Decision Making
    and other main processes automated workflows.

    International Projects Repository

    International RFPs Repository,

    Implementation of Global Knowledge Base in eRoom.




                                                  24
CV
    Nadia Shugaly – Global Knowledge Management and Global IT Solutions
Personal Information

Address: Hertzliya , Ben Yehuda 22, Israel

Tel: +972-52-552-32-85

Email: nadia.shugli@gmail.com

Education

MSCS (Master of computer Sciences, Business Analyst)

Professional Experience

      2007 - 2010 - Global Ness technologies INC. Global Knowledge Manager, business solutions manager.              .




    Ness Inc. is the international company with 18 branches worldwide (Europe,USA ,Canada worldwide), and one of the
    biggest High Tech Companies in Israel.

    I was responsible for building and promoting in Global NESS the effective, low cost and user-friendly Single Knowledge
    Management System.

    I was also in charge of Managing Procedures for all the international organization (9000 employees),in order to reduce the
    company expenses to 40-50% Expertise in the "kiss" out of the box solutions.

•     I developed the KM direction from scratch in Ness Global Company 3 years ago.


•     Today there are more than 3000 active users worldwide and 40 international workspaces and KM system.

                                                                                                                             25
CV
      2005 – 2007 - Bezeq       - Sharepoint KM Portal Manager.


    Bezeq is the largest Israeli telephone Company. (10000 employees) It has the largest Sharepoint Portal in Israel according
    the users and sites quantity (7000 users use it as their work place). Our group build , promoted and managed this portal:
    design of the sites, consulting, creation, customization, training, integration with Office System and other systems.


•     2004 – 2005 we ! Consulting group- senior Sharepoint             consultant.


      WE! was one of the most professional consulting group in Microsoft Technologies in Israel. My position was -
     Management, design, consulting, development and installation projects, based on .Net Framework and MS-Sharepoint
     in big Companies, like banks. Integration with Office system, InfoPath, and other systems.


•     2000 – 2005 Callflow

•    Developing , installations and customization of data integration applications and access to the data in the Callflow
     start-up .


                                                       Technical skills :


KM Systems: MS SharePoint, Documentum, eRoom, …


Technologies: .NET XML/XSL,ASP.NET ,C#,.NET,, ASP, DHTML, JavaScript, VBscript, SQL , XSL/ XSLT, SQL


ASP.NET ,C#,.NET, ASP, DHTML,

                                                                                                                            26

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Effectiveness Improvement and Expenses Reducing Consulting

  • 2. Improving company effectiveness and profitability Increasing employee’s productivity Saving work-time and efforts. Reducing expenses 30-70% according to world statistics. 2
  • 3. Knowledge Management, Work Sharing, Collaboration, and Business Processes Management. Mission To consolidate and unify all the Enterprise in a single information sharing and mutual working environment. Vision • Sharing enterprise knowledge • Sharing employee’s work. • Work processes improvement and automation. • Creating new web-shared global way of work 3
  • 4. Goals & Objectives Knowledge Management (“KM”) is a new direction in Information Technologies and High Tech industry. The main goals of KM is to provide the tools and procedures that help you in your everyday work by using the company's knowledge base, share the information and cooperate with each other in the simplest and most user-friendly way. The purpose of such systems is to make the daily work more effective and easy, save time, effort and as a result - reduce the expenses by 30-80 % according to the world best practices examples. 4
  • 5. How it works? Modeling the business process.  Identifying your working situation and collaboration schemes  Ensuring that your workspace will reflect your business process  Analyzing the enterprise structure  Federating your team around the common working workspace and process  Implementing the workspace with the build in automatic workflows.
  • 6. Results: Improving Effectiveness Work Quality Speed Delivery Employee’s Time to Professional Market Level Sales Growing Product/Service Quality Growing 6
  • 7. Promoting New Way of Global Work. New Global Thinking New Global Way of Work International Remote Mutual Web Expert’s User Friendly Employee Learning Web Work Knowledge Environment Workspaces (No Distance) Sharing leverage expert’s Increase customer leverage branches with competences globally satisfaction low cost resources 7
  • 8. Proved Benefits & Results. ________________________ in World Practices. (Renault-Nissan, United Airlines, Norwegian Public Roads, Bechtel Delahoussaye, Elsevier, Nutshell, Ness Technologies and more)
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Ness Technologies Global INC. Nadia Shugaly, February, 2010
  • 23. KM systems and workspaces usage growing report (2007-2010). 8000 8000 7500 7000 6000 5000 4000 4000 3000 3000 3000 2000 2000 1500 1000 1000 0 0 0 0 2007 2008 2009 2010 23
  • 24. Current situation. 2010. 3000 active users. Created and Widely used Ness Core Business template : ► PM workspace with automated workflows. ► RFP workspace with automated workflows. Business development workspaces. Providing Workspaces for all Ness International Activities Team. PM, RFP , governance , SOX, Disclosure Committee, Top Management Decision Making and other main processes automated workflows. International Projects Repository International RFPs Repository, Implementation of Global Knowledge Base in eRoom. 24
  • 25. CV Nadia Shugaly – Global Knowledge Management and Global IT Solutions Personal Information Address: Hertzliya , Ben Yehuda 22, Israel Tel: +972-52-552-32-85 Email: nadia.shugli@gmail.com Education MSCS (Master of computer Sciences, Business Analyst) Professional Experience 2007 - 2010 - Global Ness technologies INC. Global Knowledge Manager, business solutions manager. . Ness Inc. is the international company with 18 branches worldwide (Europe,USA ,Canada worldwide), and one of the biggest High Tech Companies in Israel. I was responsible for building and promoting in Global NESS the effective, low cost and user-friendly Single Knowledge Management System. I was also in charge of Managing Procedures for all the international organization (9000 employees),in order to reduce the company expenses to 40-50% Expertise in the "kiss" out of the box solutions. • I developed the KM direction from scratch in Ness Global Company 3 years ago. • Today there are more than 3000 active users worldwide and 40 international workspaces and KM system. 25
  • 26. CV 2005 – 2007 - Bezeq - Sharepoint KM Portal Manager. Bezeq is the largest Israeli telephone Company. (10000 employees) It has the largest Sharepoint Portal in Israel according the users and sites quantity (7000 users use it as their work place). Our group build , promoted and managed this portal: design of the sites, consulting, creation, customization, training, integration with Office System and other systems. • 2004 – 2005 we ! Consulting group- senior Sharepoint consultant. WE! was one of the most professional consulting group in Microsoft Technologies in Israel. My position was - Management, design, consulting, development and installation projects, based on .Net Framework and MS-Sharepoint in big Companies, like banks. Integration with Office system, InfoPath, and other systems. • 2000 – 2005 Callflow • Developing , installations and customization of data integration applications and access to the data in the Callflow start-up . Technical skills : KM Systems: MS SharePoint, Documentum, eRoom, … Technologies: .NET XML/XSL,ASP.NET ,C#,.NET,, ASP, DHTML, JavaScript, VBscript, SQL , XSL/ XSLT, SQL ASP.NET ,C#,.NET, ASP, DHTML, 26