Measuring DevOps is mandatory for any organization to chart a successful DevOps journey. But how do we measure DevOps? Read on.

1. Defining DevOps Metrics
in your Organization

2. DevOps : Redefining the Software Culture
• DevOps has become the most reliable and preferred strategy for IT organizations to
deliver high-end software solutions.
• The cross-functional collaboration and speed achieved through DevOps, enables quick
delivery of IT based solutions.
But the major challenge with the existing IT systems is that,
• Most organizations do not have a defined method to track and measure their DevOps
process.
• And if you have multiple projects within the same organization producing individual
products, the process becomes all the more complex.

3. Measuring DevOps as
System & Quality Properties
One of the ways to measure the success of DevOps projects within the organization is to define
them as System & Quality Properties.
• These properties can be seen as non-functional requirements which can be analyzed regularly.
• The goal is to improve continuously so as to deliver high quality products with reduced time to
market.
• The status of a project is defined by color coding the system properties. A property is marked
as green once all the listed conditions for the property are fulfilled.

4. Let’s look at some DevOps ‘system
properties’ that can be defined in order
to measure growth of the overall
project or an organization
• Infrastructure Security
• Resilience
• Observability
• Continuous Delivery

5. Infrastructure Security
Infrastructure security helps protect the confidentiality, availability,
and integrity of critical environments and data to ensure the long-
term viability of your business.
A project can be marked as green if:
• Security policies are applied to the right level of orchestration
and automation.
• The system is secured from any unauthorized access, and
external or internal attacks.
• Data encryption and secret key management techniques are
in place for data protection.
• Audit and reporting capabilities are implemented to address
the IT audit requirements.
• Development and security process including threat modeling,
penetration testing, security governance of application and
infrastructure go hand in hand and is planned at the very
beginning itself.

6. Resilience
Resilience is the ability to recover in case of a disaster. It should
adapt well to change, and be available in case of adversity.
A project can be marked as green if:
• Automated backup and restore routines are in place and
periodically verified by teams.
• Automation is implemented to rollback or roll forward either a
particular service or the complete environment to a stable
state.
• A scalable solution is built to manage the expected load due
to any concurrent usage and performance spikes.
• Architecture design is implemented to ensure the expected
degree of uptime and availability to mitigate server and zone
failure.
• It comes with built-in intelligence of self-healing in case of a
failure at any layer or level.

7. Observability
Observability is a measure of how the knowledge of outputs of
a system can be used to understand its internal states.
Observability of a project involves monitoring, logging and
alerting to keep track of any unplanned events or outages.
A project can be marked as green if:
• All the critical services and servers are monitored, and
timely notifications are sent out in case of a failure at any
of the underlying layers such as infrastructure, web
service, database etc.
• Metrics are well defined to monitor the system and the
application to identify any problem.
• All the relevant events within the application and
infrastructure are recorded systematically.

8. Continuous Delivery
Continuous Delivery is the ability to get changes of all types
including new features, configuration changes, bug fixes and
experiments into production or into the hands of
users, safely and quickly in a sustainable way.
A project can be marked green if:
• It follows the continuous integration process that triggers
the build process, executes tests to detect problems,
verifies functionalities and provides feedback.
• It includes fully adaptive and automated environment
provisioning and application deployment required to
achieve complete orchestration .
• Release process is automated in a way that the software
release is feasible at any point of time.
• It enforces automation in its entirety.

9. Creating a successful DevOps roadmap
Measuring projects on system properties gives you an adequate understanding of how your
business is progressing in a DevOps environment and what the areas of improvement are.
Ultimately having an end to end knowledge of your DevOps process empowers your
organization to create a successful DevOps roadmap while offering ample opportunities for
refinement on the go.

10. Nagarro provides technology services for digital disruption to both industry leaders and challengers. When our clients want to
move fast and make things, they turn to us. We combine design, digital and data to help them outperform the competition. We
distinguish ourselves by our agility, imagination and absolute commitment to our clients’ business success. Some of our
clients include Siemens, GE, Lufthansa, Viacom, Estée Lauder, ASSA ABLOY , Ericsson, DHL, Mitsubishi, BMW, the City of
New York, Erste Bank, T-Systems, SAP and Infor. Working with these clients, we continually push at the boundaries of what is
possible to do through technology, and in what time frame. Today we are more than 3,500 experts across 14 countries.
Together we form Nagarro, the global services division of Munich-based Allgeier SE.
Learn how Continuous DevOps is necessary to
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