General resume - doesn't show all my great skills, talents and EI.

1. NANCY KOCH, SHRM-CP, PHR 847-727-8684
Schaumburg, IL nancy.koch@att.net
LinkedIn:www.linkedin.com/in/nancykoch Twitter:@NKoch33
HUMAN RESOURCE GENERALIST PROFESSIONAL SUMMARY
A certified Human Resource professional experienced working in changing environments requiring
fresh perspective, strategic thinking, business acumen and partnering with internal clients.
This means employers get a well-rounded, professional that moves their projects forward faster,
saving them time and money. One thing that sets me apart from my peers is that I love to solve
problems and find the fun in building greater efficiencies. The word “can’t” is not in my vocabulary. I
also serve as a resource for legal updates as I have an avid love for reading and the law which finds
me poring over legal briefings in my spare time. This helps to mitigate risks for the employer so they
can concentrate on growing the business vs. being tangled in litigation.
Technical human resource skills include:
 Benefit Analysis & Contract Negotiation  Full Cycle Recruitment (BrassRing/ADP)
 New Hire Orientation & Individual Training  Legal Compliance
 HRIS (PeopleSoft/UltiPro/ADP)  Policy and Procedure Development
 Process Improvement  Employee Relations & Coaching
 Employee Self Service & Intranet Portal Design  Leave of Absence Administration
PROFESSIONAL EXPERIENCE
KCC – KOCH CONSULTING COMPANY, Schaumburg, IL 1/12 to Present
Human Resource Generalist/Benefits Specialist/Recruiter – Interim Consultant
Non-Profit and HCM Companies – January 2016 to present – HR Generalist/Recruiter/Open Enrollme nt
Specialist
Healthcare Group – July 2015 to December 2015 – HRIS Associate
PacMoore Products – April 2015 to July 2015 – HR Generalist
PromoWorks a CROSSMARK company - July 2014 to February 2015 – High Volume Recruiter
February– July 2014 – Attending Excel classes, ACA seminars and providing resume reviews
Gogo – September 2013 to January 2014 – Benefits/HRIS Administrator
Fidelity Life Association (FLA) – December 2012 to August 2013 – HR Manager/Benefits/Recruitment
DMG/Mori Seiki – March – August 2012 – Recruiter
Illinois Hospital Association (IHA) – January – March 2012 – HR Manager/Benefits/Recruitment
Provided human resource services for long-term contract and project assignments full time – while
pursuing regular position – done independently and through an agency
 Interim HR Manager for Life Insurance Company touching all facets of Human Resources as this
was a one person department (Employee Relations, Benefits, Recruitment, etc .)
 Recruitment – Full Cycle – worked with hiring managers and third parties to fill hard to fill positions
with a 90% success rate prior to project ending. Conducted their first on-line job fair. This was for
5 months at a manufacturing company (DMG/Mori Seiki). In addition filled many positions at
Fidelity Life Associate and started telecommuting out of state underwriting program.
 Process Improvement – in benefits, new hire orientation and HR transactions reducing redundancy
and increasing efficiency and accuracy of data. (Fidelity Life, IHA and Gogo)
 New Hire Orientation – both exempt – non-exempt staff – streamlined process and worked with
managers regarding internal orientation to ensure retention and engagement. (Fidelity Life, IHA)
 Benefit and Leave Administration; Medical, Dental, Retirement (401(k), 403B), Voluntary, L.O.A.,
FMLA, etc. (Fidelity Life, IHA)
AMERICAN INSTITUTES FOR RESEARCH, Naperville, IL 4/07 to 12/11
[Formerly Learning Point Associates up to January 2011]
International social science research organization with $300M in revenue and 1,500 employees
Human Resource Generalist/Title Changed to Benefits Specialist after Merger

2. NANCY KOCH Page 2
 Responsible for all benefit administration (section 125 and POP), compliance and data management
including billing reconciliation, payable accuracy, internal liaison, vendor relations, employee
counseling and open enrollment and meetings.
 Created process improvements including data c hanges and analysis, web portal design in relation
to new hire orientation and benefits.
 Conducted new hire orientation resulting in 98% benefit on-boarding completion.
 Managed Leaves of Absence including FMLA, assuring compliance with current regulations to
mitigate legal risk for the organization and enhancing the timely return of employees to work.
 Ensured accuracy of vendor information and served as liaison for problem resolution.
 Reviewed renewals and made recommendations for cost containment and service improvement.
 Maintained HRIS and ensured data integrity for both human resources and payroll.
 Identified and implemented voluntary benefits for employees at no cost to the organization.
 Designed and maintained Benefits Intranet site, improving organization and ease of access.
 Revised Employee Handbook resulting in consistent legal compliance and improved cultural fit.
 Flawlessly closed-out benefits under LPA, resulting in no penalty fees or additional costs.
KCC – KOCH CONSULTING COMPANY, Schaumburg, IL 8/04 to 4/07
Provided services for long-term contract and project assignments
Human Resource Generalist -Consultant
 Worked with the President and CFO of Fidelity Life Association to create Human Resources function
for a newly formed organization. Results included legal compliance, streamlined processes,
employee benefits, talent planning and assessment, and employee satisfaction.
 Evaluated Professional Employer Organization option for Fidelity comparing and assessing levels
of HR support, legal compliance, expanded benefits and reduced costs with various vendors
resulting in the decision to keep the Human Resource function in house.
 Employed cost efficient recruitment strategies to source candidates for non-exempt/exempt
positions for Blistex, American Society of Plastic Surgeons, Mori Seiki, and Dearborn National
resulting in reduced costs and decreased “fill” time.
PRIOR PROFESSIONAL EXPERIENCE
HEWITT ASSOCIATES, Lincolnshire, IL
Business Analyst - Human Resource Outsourcing
EMERGENCY NURSES ASSOCIATION, Des Plaines, IL
Human Resource Generalist/Recruiter/Benefits Specialist
EDUCATION, TRAINING, CERTIFICATIONS
B.A. in Elementary Education - Magna Cum Laude, Trinity International University, Deerfield, IL
SHRM-CP – SHRM Certified Professional - Current
PHR - Professional Human Resources Designation, HR Certification Institute (HRCI) - Current
Human Resources Generalist Certificate, Society for Human Resource Management (SHRM)
Lean Six Sigma Green Belt Training, Chicago Deming Association, Naperville, IL
COMPUTER SKILLS
Microsoft Office Suite, SharePoint, Google Docs/Mail/Calendar and Lotus Notes
HRIS-Payroll Systems: PeopleSoft 8, Costpoint, ADP-WFN Version 15, UltiPro/Ultimate, Midwest Time.
Paycom and Fidelity
ATS Systems: ICIMS, ADP, BrassRing, Jobvite, HR Acclaim
PROFESSIONAL AFFILIATIONS
Society for Human Resource Management (SHRM) – Current
Northwest Human Resources Council – Current
Society of Talent Acquisition and Recruitment (STAR) – Current
Human Resources Management Association of Chicago (HRMAC) – to 2019