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Sem III(HR)
How do you eat an 
elephant? One bite at a 
time
Organizational Diagnosis is an effective way of 
looking at an organization to determine gaps 
between current and desired performance and 
how it can achieve its goals.
Orientation 
Goal setting 
Data Gathering 
Analysis 
Interpretation 
Feedback 
Action Planning 
Implementation 
Monitoring/Measurement
Collection of data 
Shared understanding of a system 
Identification of strengths, opportunities and 
problem areas 
Determine whether change is desirable 
Feeding data base back into the organization
Entry 
Data collection 
Feedback
Client resistance 
Expectations from the consultants 
Role of client and consultant 
Vested interests 
Info provided to consultants 
Rejection of consultant 
Managing of client relationships
Clear letter of contract 
Effective liaison system 
Clarity about who will participate
Useful data 
What to collect 
Who to collect it 
How to collect it 
Confidentiality 
Accesses to archives
Organizational environment 
Groups inside and outside organization 
Individuals whose lives are shaped by 
organizations
Unstructured observations 
Examination of documents 
Individual interviews 
Group interviews 
Questionnaires
Environmental( O-T) 
Institutional(S-W)
Force Field Analysis is a useful technique for 
looking at all the forces for and against a decision. 
In effect, it is a specialized method of weighing pros 
and cons. 
By carrying out the analysis you can plan to 
strengthen the forces supporting a decision, and 
reduce the impact of opposition to it.
Sem III 
SIESCOMS HR Batch 
Sep 2014
Quality of information preserved/presented 
Factual information/data 
Feelings about data concerning human 
behaviour 
Type of industries being serviced.
Education and Communication 
Participation and involvement 
Facilitation and support 
Manipulation and co-optation 
Explicit and implicit coercion 
Negotiation and agreement
Possibility of conflict 
Effect on culture 
Effect on working relationships 
Reduced interaction prior to feedback 
Groups to whom feedback is being given 
Feedback meetings 
Recommendations for change 
Increased understanding of the client system
Peer group- intergroup model
The company 
The environment 
Product/services 
Posed problem 
Documentation required 
Intervention
Consultant – client relationship 
Specific interventions 
Accuracy of data 
Methodology 
Timely and relevant feedback 
Management of conflicts 
Constant communication

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Organizational diagnosis ppt

  • 2. How do you eat an elephant? One bite at a time
  • 3. Organizational Diagnosis is an effective way of looking at an organization to determine gaps between current and desired performance and how it can achieve its goals.
  • 4.
  • 5. Orientation Goal setting Data Gathering Analysis Interpretation Feedback Action Planning Implementation Monitoring/Measurement
  • 6. Collection of data Shared understanding of a system Identification of strengths, opportunities and problem areas Determine whether change is desirable Feeding data base back into the organization
  • 8. Client resistance Expectations from the consultants Role of client and consultant Vested interests Info provided to consultants Rejection of consultant Managing of client relationships
  • 9. Clear letter of contract Effective liaison system Clarity about who will participate
  • 10. Useful data What to collect Who to collect it How to collect it Confidentiality Accesses to archives
  • 11. Organizational environment Groups inside and outside organization Individuals whose lives are shaped by organizations
  • 12. Unstructured observations Examination of documents Individual interviews Group interviews Questionnaires
  • 14. Force Field Analysis is a useful technique for looking at all the forces for and against a decision. In effect, it is a specialized method of weighing pros and cons. By carrying out the analysis you can plan to strengthen the forces supporting a decision, and reduce the impact of opposition to it.
  • 15. Sem III SIESCOMS HR Batch Sep 2014
  • 16.
  • 17. Quality of information preserved/presented Factual information/data Feelings about data concerning human behaviour Type of industries being serviced.
  • 18. Education and Communication Participation and involvement Facilitation and support Manipulation and co-optation Explicit and implicit coercion Negotiation and agreement
  • 19. Possibility of conflict Effect on culture Effect on working relationships Reduced interaction prior to feedback Groups to whom feedback is being given Feedback meetings Recommendations for change Increased understanding of the client system
  • 21. The company The environment Product/services Posed problem Documentation required Intervention
  • 22. Consultant – client relationship Specific interventions Accuracy of data Methodology Timely and relevant feedback Management of conflicts Constant communication