Slides of workshop conducted on 30 May 2014

1. 30 May 2014
At Hotel Keys Nestor Andheri

2. In knowledge work----the task is not to be
given-it has to be determined .”What are
the expected results from this work?”is---
the key question for making knowledge
workers productive. And it is a question
that demands risky decisions. There is
usually no right answer; there are choices
instead. And results have to be clearly
specified if productivity is to be achieved”

8. Setting Up the space- in office, at home, in
transit.
Setting aside the time
Tools needed

9. Capture
Use collection buckets
Importance of collection points
Closing open loops

10. Physical Gathering
Mental sweep
Minimum collection points

11. Identify the significant pieces
Sort by components, sequence and
priorities
Detail to the required degree

12. Calendar
Action lists
Big rocks
Resistance
Attention management
Dependencies

13. Context
Time available
Energy available
Priority

14. Ideal day?

15. Actual Day?

16. Crucial
Conversations

17. Shuttle Columbia Crew

18. Ending a relationship
Talking with a coworker who behaves
offensively
Asking a friend to repay dues
Giving a boss feedback about his
behaviour
Dealing with a rebellious teen
Talking to a team member who is not
keeping commitments
Discussing problems related to intimacy

19. Doing the stuff you love
Identifying power hours
Modelling and mentoring
Breaks
Batching
The Pomodoro technique
Monotasking vs multitasking

20. Part II

21. Ending a relationship
Talking with a coworker who behaves
offensively
Asking a friend to repay dues
Giving a boss feedback about his
behaviour
Dealing with a rebellious teen
Talking to a team member who is not
keeping commitments
Discussing problems related to intimacy

22. Opposing
opinions
Crucial
Conversations
Strong
Emotions
High
Stakes
Crucial
Conversations

23. Avoid
Face them- handle them well
Face them- handle them poorly

24. Silence?
Or---

25. Violence?

26. Principle 1-
start with the
heart

27. Principle- 2
learn to look

28. Safety
Safety
Pool of
Shared
Meaning
Learn to Look
Silence
Violence
Withdrawing
Avoiding
Masking
Controlling
Labeling
Attacking
Safety
Safety
Pool of
Shared
Meaning

29. Principle 3-
Make it safe

30. Principle -4
Master My
stories

31. Principle 5-
State your
Path

32. Principle 6- Ask
Others’ Paths

33. Principle 7-
Explore
Other’s Path

34. Principle 8-
Move to action

35. Conflict avoidance
Injury and death
Increase in trust
Influencing change
Health and personal relationships

36. Quality Improvements- 30-40%
Grievance reductions- 60%
Turnover reductions- 50%
Employee satisfaction- 40-60%

37. The discipline of
Execution

38. Goal Clarity
Knowledge of critical activities
Commitment
Enabling others
Synergy
Accountability

39. Know people and business
Insist on realism
Set Clear goals and priorities
Follow through
Rewards and recognition
Expand Peoples Capabilities
Know yourself

40. Discipline 1-
Focus on the wildly
important

41. Discipline 2-Creating
a Compelling
scoreboard

42. Discipline -3
Translate goals into
specific action

43. Discipline 4- Holding
each other accountable
all the time