1. This project is funded in whole or in part by the Government of Canada and the Province of British
Columbia through the Ministry of Social Development and Social Innovations Research and
Innovation Fund.
Cannexus 2016

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Presenters:
Shawn de Raaf, Research Coordinator
BC Centre for Employment Excellence (cfeebc.org)
Natalia Bussard
BC Career Development Association (bccda.org)
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Partners:
BC Centre for Employment Excellence
• Project management and evaluation
BC Career Development Association
• Participant recruitment & mentorship coordination and supports
SkillPlan
• Mentorship framework and training resources
Funding provided in whole or in part by the Government of Canada and
the Province of British Columbia through the Ministry of Social
Development and Social Innovation’s Research and Innovation Fund
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Rationale for Project:
• 2013 CfEE study, Skill Requirements for BC’s Career
Development Practitioners
• Training Advisory Working Group
• BCCDA longstanding interest in developing
mentorship program for its members
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Key Questions:
• What role can a formal mentorship program play in
meeting the professional development needs of
career development practitioners?
• What effects can it have on practice, such as
improving services and supports to job seekers?
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Evaluation Approaches:
1) Implementation study - lessons learned from design and
delivery of the pilot to BCCDA members
2) Practitioner impact study – pilot’s role in promoting skill
transfer, improving on-the-job competencies and
performance, and encouraging CDPs to engage in further
professional development opportunities
3) WorkBC Employment Services Centre case studies -
examine effects at the organizational and client level
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Practitioner Study Outcomes of Interest:
• Key competency areas targeted by pilot
• Practitioners’ career decision making, advancement
prospects and professional development activities
• Practitioners’ mentorship expectations and experiences
• Participants’ satisfaction with pilot approach, training
resources, and activities
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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
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Enrollment
Baseline survey
Random Assignment
6-month survey
Practitioner Study
Flowchart
Group 1
Immediate access to mentorship
platform
Group 2
Access to mentorship platform
after 6-month survey

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Timeline:
• December 2014 – March 2015: Needs assessment & project
• March 2015 – November 2016: Pilot involving BC practitioners
 Sign-up Deadline: February 29, 2016
• November-December 2016: Project report and webinar on
project findings
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Our Mission
In support of this vision, the mission and purposes of the
BCCDA, as stated in our constitution, are:
To advance the practice and professionalism of career
practitioners in BC and to promote the highest quality
of career development service to the public.
Our Vision
BCCDA is recognized as a global leader in supporting competent and
ethical Career Development Practitioners and advocates for the
profession in order that the highest quality of service is provided.
Developing Knowledge, Skills and Leadership through Mentoring Partnerships

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Our Mandate
BCCDA's mandate is to provide a central networking, education, and training service to
develop the knowledge and skills of its members, thus enhancing their effectiveness
for serving their clientele. BCCDA has an active board of directors comprising leaders in
the career development community who are committed to serving members and
career professionals throughout British Columbia.

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Mentorship Matching Topics Development Process
• 3 Focus Groups held in January 2015
– Managers & Practitioners from the Lower Mainland
– Online Forum for all of BC
• Online Survey conducted in January 2015
– Invitation sent to all BCCDA members
• Canadian Standard & Guidelines for Career Development
Practitioners (2012)

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
• Support
practitioners gaining
skills within the
competency areas
• Increase their
confidence level
when working with
clients

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Competencies
Developing Knowledge, Skills and Leadership through Mentoring Partnerships

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 BC Practitioners currently (or intending to
work) in employment services sector
 As of December 1, 2016, both BCCDA and non-
BCCDA members are now eligible to
participate
• BC Practitioners • WorkBC Case Study Centres
 Practitioners working at 4 WorkBC Case
Study Centres (North Vancouver, Lillooet,
Campbell River & Parksville)
Am I Eligible To Participate?
Developing Knowledge, Skills and Leadership through Mentoring Partnerships

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Recruitment Efforts
• Social media and website campaign (40 over 40)
• BCCDA Conference workshops
• Contacting and meeting employment agencies
• Contacting individual career practitioners (email, phone calls)
• Spreading success stories

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Online registration:
www.bccdamentorship.ca
How Do I Sign Up for the Mentorship Pilot Project?

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
• Can I be both mentor and mentee at the same time?
• How will the matching of mentor-mentee happen?
• How much time will the program take?
• Who will monitor the mentee-mentor relationships?
Mentor-Mentee
or
Both

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Mentorship
Platform
Developing Knowledge, Skills and Leadership through Mentoring Partnerships

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
• Establish Relationship and Desired LearningStep 1
• Define Competency Development PlanStep 2
• Provide Guidance and PracticeStep 3
• Give and Receive FeedbackStep 4
• Assess, Re-evaluate and CloseStep 5
Five Steps to Mentoring for Career Practitioners

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Training for Mentors and Mentees
• Recorded Videos & Webinars
• Handouts
• Support of Mentoring Program Manager

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Pilot Participation
Number of participants (as of January 15, 2016):
• 104 in practitioner study
 51 in Group 1 & 53 in Group 2
• 39 in 4 case study sites
• Number of platform users: 62
• Mentor requests sent: 26

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Baseline Survey Findings
A Quick Peek At Who is Participating in the Pilot
Where are you located? Percentage
Lower Mainland 59%
Central/North Island 13%
Southeast BC 10%
Greater Victoria 7%
Fraser Valley 6%
North Central 3%
North Coast 2%
How old are you? Percentage
18-24 years old 2%
25-34 years old 11%
35-44 years old 21%
45-54 years old 36%
55 years or older 31%

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What is your highest level of education? Percentage
Less than secondary (high) school diploma 0%
Secondary (high) school diploma 3%
Registered Apprenticeship or trades certificate or diploma 1%
College, CEGEP or other non-university certificate or diploma 30%
University Bachelor’s Degree 40%
University Master’s Degree 25%
University Professional Degree or Doctorate 1%
Do you have any certifications relevant to your job as a career development practitioner? Percentage
None 25%
BC CCDP 55%
CHRP 4%
RRP 1%
GCDF-CA 1%
CCC 1%
RCC 1%
Other 32%
Baseline Survey Findings

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What client population(s) do you normally serve? Percentage
People with multiple barriers 60%
Immigrants 59%
Youth 57%
People with disabilities 56%
Older workers 55%
Aboriginal peoples 43%
Survivors of violence and abuse 34%
Rural and remote populations 24%
Other (please specify) 18%
Francophone 16%
Who do you work for? Percentage
WorkBC 35%
Other non-profit career/employment service agency 30%
Other government-funded community-based employment agency 19%
Private (for profit) career/employment service providers 18%
Post-secondary college/university career or placement services 11%
Other 15%
Baseline Survey Findings

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How long have you worked in the career development field? Percentage
Less than 6 months 10%
Over 6 months but less than one year 2%
Over one year but less than 3 years 10%
Over 3 years but less than 10 years 36%
Over 10 years 43%
Baseline Survey Findings
How satisfied are you with your decision to become a Career Development Practitioner? Percentage
Very satisfied 42%
Somewhat satisfied 51%
Neutral 54%
Somewhat dissatisfied 57%
Very dissatisfied 61%

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What is motivating you to participate in this pilot? Percentage
I would like to meet other practitioners in my field. 65%
I would like to receive mentoring in one or more competency areas related to my practice. 61%
I would like to learn about professional development opportunities in my field. 58%
I would like to offer my knowledge and experience to other practitioners in my field as a mentor. 56%
I would like to learn about other career options in my field. 46%
My manager/supervisor encouraged me to participate. 9%
Other 16%
Have you ever participated in a formal mentorship program before? Percentage
Yes 28%
No 72%
Baseline Survey Findings

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For what topic area(s) do you anticipate searching for a mentor? Percentage
Job Development & Employer Engagement 61%
Labour Market Knowledge & Application 57%
Result Oriented Employment Counselling 54%
Career Development Knowledge & Services 51%
Facilitation Skills 42%
Documentation and Technology based Practices 41%
Working with Diverse Client Groups 40%
Job Search Strategies 36%
Professional Practices and Ethic 34%
Diversity and Inclusion 31%
Are you interested in participating in this pilot as a mentor or mentee? Percentage
Mentor 25%
Mentee 38%
Both 37%
Baseline Survey Findings

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Developing Knowledge, Skills and Leadership through Mentoring Partnerships
Thank You!
Any Questions?