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User Experience Design Heuristics Presented by Nathanael Boehm Thursday 22 January 2009
What is User Experience Design? ,[object Object],[object Object]
User Experience Honeycomb Copyright Peter Morville
User Experience Honeycomb Copyright Peter Morville
Heuristics in Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Heuristics in Testing ,[object Object],[object Object],[object Object]
Usability vs. Accessibility ,[object Object],[object Object]
Accessibility is not about blind users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Heuristic Accessibility Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Accessibility is Mandatory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Web Content Accessibility Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Naked pages: Done right
Naked pages: Done right
Naked pages: Not so good Copyright The Good Guys - www.thegoodguys.com.au
Naked pages: Not so good Copyright The Good Guys - www.thegoodguys.com.au
Web Content Accessibility Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usable design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Considerations in Usable Design ,[object Object],[object Object],[object Object],[object Object],[object Object]
Considerations in Usable Design ,[object Object],[object Object],[object Object],[object Object]
Useless error messages Copyright The Good Guys - www.thegoodguys.com.au Now what do I do?
Cognitive load & disruption
A bit of science Positioning downlights so they illuminate work areas.
Making an exception an exception At this screen during a normal transaction the ATM would be asking you if you want a receipt. I normally say "No" which in this exception would cancel the transaction. It's not obvious it's an exception.
Post-development ,[object Object],[object Object],[object Object]
Detail matters – small tweaks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Detail matters – small tweaks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Detail matters – small tweaks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Detail matters – small tweaks ,[object Object],[object Object],[object Object],[object Object],[object Object]
Accessibility assessments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability assessments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object]
Conclusion ,[object Object],[object Object]
Conclusion ,[object Object],[object Object]

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