2. contents
• A little about us
• Differentiators – what’s unique about us
• Offerings
• Tools & Technologies
• Market Niche
• Quality & Capabilities
• The Team
3. A little about us!
• We are a full service technical writing & information design agency
• Our expertise include:
– product documentation
– business communication
– UX research
– information design
– user education & training
4. Differentiators
• What’s unique about us?
– First ever technical writing & info design service provider
– We are not an out-sourcing company
– Committed for quality over quantity
– We partner with our clients throughout the product/project lifecycle
to develop, synchronize and update complete documentation
portfolio
5. Differentiators
• What’s unique about us?
– Pay-as-you go (long-term and short-term commitments)
– No hardware and software costs to clients
– Streamlined processes
– Compliance to tech writing industry standards
– Adaptability to IT auditing procedures
6. Offerings
• Product Documentation
– user manuals, installation guides etc.
• Content Writing
– brochures, white papers etc.
• Business Writing
– business proposals, project briefs, policies, processes, case studies etc.
• Training Material
– training manuals, training labs, presentations etc.
• Information Design
– data visualization, technical illustrations, User Interface mock-ups
7. Trainings & User Education
• Since 2005, helping writers & staff improve their communication
skills and know-how of business processes.
• Delivered successful training collateral to ITS Academy, Egypt.
• We offer:
– Specialized training for fresh to junior writers.
– Customized & generalized user education courses.
– Streamlined processes to set client documentation on target.
We closely work with clients to develop
a custom training program, customized to
their department and business needs.
We closely work with clients to develop
a custom training program, customized to
their department and business needs.
8. Tools & Technologies
• Word Processing tools like MS Word, OpenOffice
• Help Authoring tools like RoboHelp, Madcap Flare, AuthorIT
• Design & Prototyping Tools like Visio, Photoshop etc.
• XML-Authoring/ DITA Framework
• Project Management & Collaboration tools like MS Project, Google
Docs
9. Quality & Capabilities
• Dedicated, small team
• Run by seasoned professionals – more than 7 years of industry
experience in technical writing, information design, training,
product research, and marketing
• Complete understanding of client’s business domain
• Client’s access to work throughout the project
• Open communication and lean processes that cater to client’s
requirements
• Guaranteed protection of proprietary information
10. The Team
• Saqib Mughal
– 9 years in advertising, research, and software industry
– Expertise: business analysis, business process re-engineering, user
experience, product analysis, technical writing, requirements
management
• Nauman Sohail
– 6 years in telecom, retail, HR and document management industries
– Expertise include: business processes, technical writing, training,
social media & marketing communication, service management, gap
analysis
11. Affiliated Consultants
• Iffat Riaz
– 3 years in retail operations and management
– Expertise: services management, marketing strategy, customer
service, brand promotion and social media tools.
• Samir Anwar
– 2 years in marketing communications & IT consultancy
– Expertise include: writing, business development, SEO, web
development, public speaking, event management
12. Reach Us
• Working with us is simple.
– Fill the attached Service Requirements Form and send us back.
– Our team will estimate the effort and suggest a solution
– Our focus on quality is never compromised
– Deal finalizes and we’re good to go!
• Send all your requests, feedback and inquiries to:
– info@docmentors.com
– We promise to return within 2 business days
