1. Neha Raheja
C-2038, Sushant Lok, Phase 1
Gurgaon, Haryana
Contact No. : +91-96506-81660
Email:-nehatuli88@gmail.com
Personal Summary
A highly motivated and ambitious individual possessing excellent management skills and having the ability to
work with the minimum of supervision whilst leading a team of Data Quality Analyst at Barclays.
Having a proven ability to lead by example, consistently hit targets, improve best practices and organise time
efficiently. Now looking forward to a making a significant contribution as a team leader with a company that
offers a genuine opportunity for progression.
AcademicPursuit
Qualification Institute Month / Year
MBA MDU – Rohtak May/ 2011
BBA Manav Rachna – Faridabad March/ 2008
12th
DAV Public School – Faridabad March/ 2005
Matriculation DAV Public School – Faridabad March/ 2003
Work Experience (7yrs and 9 months)
Company Name and Location: - Barclays Shared Services – Noida
Designation: - Specialist- Data Quality.
Process: - Data Quality Management (Middle Office)
Tenure: - From 28/06/2011 till date
Job Responsibilities
Leading & Managing Team of Data Quality Analyst.
Coordinate the remediation of Data quality Report System (DQRS),Breaches and defaults (BRAD), Debt
Pricing Calculator ( DPC ) and other KPI control data anomalies across Coverage Teams
Regular facilitation of project review compliance and risk reporting indicating project review
adherence (if applicable).
Coordinate and support Monthly, Quarter and Year end closing activities.
Checking payment schedule in facility agreement, and working on weekly reports and checking
anomalies
Create various reports of data analysis and preparing Dashboards.
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2. Holding value addition meetings, proposing and working to implement Process improvements within
existing systems, if required.
Provides operational support at the Business/ Team level. The Business Operations team focuses on
the management, facilitation, and execution of the ongoing activities involved in the running of a
business.
Preparing daily workloads for staff & co-ordinating the daily allocation of work.
Motivating the team to achieve high standards and KPI targets.
Handling stakeholder’s enquiries and acting as the face of the business.
Acting as a Subject Matter Expert for the team.
Facilitating & drafting complete performance review for the direct reportees.
Mentoring and training up junior and new staff.
Monitoring & reporting on standards & performance targets.
Arranging & co-ordinating weekly team meetings, focusing on targets & achievements.
Enhancing the Business of Organization by Planning, analysing and executing investing strategies for
clients.
Providing prompt and accurate information on individual performance.
Reporting to senior managers
Team Work and Management
Subject Matter Expert across data remediation activities, particularly for DQRS, BRAD, DPC and KPI
controls.
Support and coach colleagues across Coverage teams to improve the quality performance.
Working with other Middle Office team members to achieve business performance standards and
completing defined remediation tasks.
Department: - Global Payment Processing
Designation: - PaymentAnalyst
Process: Global Payment Processing
Tenure: - Sept’2008 – June’2011 (2 years 9 Months)
Job Responsibilities:-
Acted as a Subject Matter Expert (SME) for 5 different Global Payment Process.
Created & maintained process SOPs, Training Modules, Log Tracker, MI reports & Dashboard.
Facilitate training to New Process Analyst.
Worked as Payment verifier for Customer Information Management Team
Facilitates & monitored the Currency transactions for Barclay’s customers.
Professional Achievements
• Received Platinum award for the month of Jan 2015 and Annual Award for the year 2013.
• Appreciated with a certificate for imparting training for different training programmes.
• Received Certificate of Excellence for producing the Significant Quarter on Quarter improvement.
• Got appreciation for maintain good rapport with the team and helping teammates to
resolve any query.
