The document discusses behavior-based interviewing, which focuses on real examples of candidates' past actions and experiences. It emphasizes that past behavior is indicative of future performance. The interview method evaluates candidates based on competencies and transferable skills. Employers using this technique aim to make hiring decisions more effective, objective, transparent and ensure a quality hire. The document provides advice on how candidates can prepare for behavior-based interviews, including thinking like an employer, practicing common question types, and structuring answers using models such as STAR.
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Agenda
• What is Behavior-
Based Interviewing?
• Why Behavior Based
Interviews?
• Think Like an Employer
o Skills/ Behaviors
• Preparing for the
Interview
• Sample Questions
• Answering Behavior
Based Questions
3. What is Behavior Based Interviewing?
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Method of interviewing
Focuses on real-life examples and your actions
Focuses on transferrable competencies/ skills
4. Why Behavior Based Interviewing?
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Effective
• Past behavior indicates future performance
Objective
• What you did and how you did it
Transparent
• Openness about skills/ competencies sought
Legal
• Candidates are assessed on the same skills/
competencies
5. Why Behavior Based Interviewing?
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Quality Hire
Technical
Skills/ Job
Knowledge
Teamwork
Problem
Solving
Adaptability
Planning
Skills
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The Up Side
Tell your story
Highlight your strengths
No hypotheticals
You can prepare!
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Think like an Employer
High
Performer
Low
Performer
Key
Functions of
the Role
Impact on
the Business
Working
relationships
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Competencies/ Skills
Decision making
Problem Solving
Strategic Thinking
Teamwork
Ability to Convince
Adaptability
Integrity
Detail Orientation
Customer Focus
Results Focus
Initiative
Inquisitiveness
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Preparation
• Read the job description
• What skills does a person need?
• How would those skills be used?
• What is the company culture like?
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Preparation
• Examine your background
• Significant Accomplishments
• Projects that highlight your skills
• Familiarize yourself with sample questions
• Practice answering them
• Make sure your answers are true and
complete
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Sample Questions
Tell me about a time you initially faced
resistance, but was able to overcome it later.
Give me an example of when you were the
first to identify a significant problem or issue.
Tell me about the most effective working
relationship you have developed.
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Sample Questions
Tell me about a plan your created that didn’t
work out as planned.
Tell me about the last time you had to shift
gears unexpectedly on an important project?
Tell me about a recent project that you
successfully completed despite running into
obstacles.
13. Structuring Your Answers
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STAR
model
Situation/
Task
Action
Result
SBO
Model
Situation
Behavior
Outcome
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Some Tips
• Take your time!
• Don’t ramble- organize your thoughts
• Avoid “We”- What did you do?
• Answering using the STAR or SBO
format
• Prepare…Prepare….Prepare
o Write your examples
o Get your details straight
o Mock interview
o Just Google ‘Behavior Based
Questions’ for lots of samples
Example-
Project Manager-
Skills would be organization, ability to convince, decision making
Skills would be used in managing projects to completion- maybe of a particular size or type
Company culture can be researched on LinkedIn, GlassDoor.com
What situations have you been in that would match these competencies?
STAR-
Situation-/ Task- describe the situation that you were facing/ task you needed to accomplish
Action- What action did you take
Result- What did you accomplish or learn
SBO-
Situation- What situation were you facing
Action- What did you do or say in that situation
Result- what happened