1. How to Overcome Resistance to
Change

2. • Noticing Signs of
Resistance
• Overcoming
Resistance to
Change
• How to Implement
Successful Change
Objectives

3. • Gossip and testing
• Collectivism
• Visibility of
Resistance
• Activity of
Resistance
Noticing Signs of Resistance

4. Overcoming Resistance to Change
6 Reasons People Resist Change
• The Risk of Change
• The Old Way
• Lack of Role Models
• Lack of Communication
• Lack of Motivation
• Lack of Skill

5. • Create a Compelling Story
• Role Modeling
• Reinforcing Mechanisms
• Capability
• Market the Business Strategy
How to Implement Successful Change

6. • Aiken, C., & Keller, S. (2009). The irrational side of change management. McKinsey
Quarterly, (2), p.100-109. doi: EBSCO
• Bryant, B. J. How to overcome resistance to change in an organization. Retrieved from
http://smallbusiness.chron.com/overcome-resistance-change-organization-154.html
• Finkle, L. (2011, October 18). Retrieved from
http://upandrunning.bplans.com/2011/10/18/how-to-overcome-resistance-to-change-
with-employees/
• Grazier, P. B. (1993, December 1). Overcoming resistance to employee involvement.
Retrieved from http://www.teambuildinginc.com/article_overcoming_resistance.htm
• Schuler, A. J. Psy. D. Overcoming resistance to change:Top ten reasons for change
resistance. Retrieved from
http://citationmachine.net/index2.php?reqstyleid=2&mode=form&reqsrcid=APAWebPa
ge
• Signs of Resistance. (2002-2012). Retrieved from
http://changingminds.org/disciplines/change_management/resistance_change/sign_res
istance.htm
• Spector, B. (2012). Implementing organizational change;Theory into practice (2nd ed.).
Boston, MA: Pearson Learning Solutions.
References