1. NetWrix Customer Case Study
Automated Infrastructure Change Auditing for Increased
Security
“We now have a way of accurately recording who is doing what
within our Active Directory. This has enabled us to enforce
Customer:
security policies more effectively and to concentrate our
Eclipse Group
Web Site:
efforts on better supporting external customers.”
www.eclipsegroup.co.uk Tim Stainthorpe, Technical Services Manager, Eclipse Group
Number of Users: 149
Industry: Information technology Founded in 1996, Eclipse Group offers a variety of services
Solutions: and systems all geared under the common mission of
Change Auditing
providing its customers with extraordinary service in delivery of
Products: Information Technology solutions. By specializing in application
Active Directory Change Reporter development and modernization, infrastructure management,
Exchange Change Reporter disaster recovery, risk management, virtualization, cloud
Non-owner Mailbox Access
Reporter computing and more, Eclipse Group is able to offer essential
business services to mid-market firms in countries across the
Vendor: globe. With over 200 IT professionals serving a wide variety of
NetWrix Corporation information technology needs, Eclipse Group has enabled its
Phone: 888-638-9749
customers to maximize resources and efficiency through cost-
Web Site: www.netwrix.com
effective business solutions.
Customer Profile:
Eclipse was founded in 1996, and has since
Challenge: Unauthorized Changes to Active Directory and
grown to over 200 IT professionals, thus offering Microsoft Exchange
a broad range of skills and services. As a
medium sized business themselves, Eclipse The IT Department at Eclipse Group understood the importance
prides itself in being positioned as the industry of Active Directory and MS Exchange change auditing all too
leader for other mid-market businesses and well— security issues in the past had already impacted service
divisions it need of information technology
provisions, and preventing similar failures from happening in
business solutions. Eclipse Group’s goal is to
deliver services which add value to their client’s
the future was a top priority. The IT department needed a way
businesses by innovating to improve service to safeguard confidential data, and knew that it was lacking the
levels and agility, bringing IT systems up to change reporting capabilities necessary to truly protect against
date, and delivering a stable, reliable and cost major security breaches.
effective service. Eclipse Group supports over
50,000 users throughout the UK and worldwide. “We were looking for a solution to monitor unauthorized changes
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2. NetWrix Customer CaseCase
NetWrix Customer Study
Study
in Active Directory and Exchange, specifically where” information regarding each change,
to make sure that our e-mail systems and and provide all before and after values of
confidential data were not compromised,” said every modification. With Active Directory
Technical Services Manager Tim Stainthorpe. Change Reporter, the IT department is quickly
made aware of all additions, deletions, and
The IT department decided that auditing
modifications made to Active Directory users,
of Active Directory and Exchange would
groups, computers, OUs, group memberships,
be instrumental to its forthcoming security
permissions, domain trusts, AD sites, FSMO
measures, and began looking for a solution
roles, Group Policy objects and settings, AD
that would provide such capability.
schema, and all other types of objects.
Solution: Automated Change Auditing “We now have a way of accurately recording
That is when Eclipse Group discovered an who is doing what within our Active
integrated suite of NetWrix solutions that Directory,” said Stainthorpe. “This has enabled
would quickly meet its change auditing needs. us to enforce security policies more effectively
and to concentrate our efforts on better
“Active Directory and Exchange auditing supporting external customers.”
was something that we were clearly lacking,
and luckily, my colleagues recommended In addition to Active Directory Change
NetWrix,” said Stainthorpe. “One of my Reporter, Eclipse Group also implemented
colleagues noted that he had a good experience NetWrix Exchange Change Reporter and Non-
with NetWrix in the past, so we downloaded owner Mailbox Access Reporter. Exchange
an evaluation, and it became immediately clear Change Reporter tracks and reports all “who,
that NetWrix would solve our problems. We what, when and where” data of all changes
knew that NetWrix would be a worthwhile made to Exchange Server configuration
addition to our auditing initiatives.” and permissions, such as modifications to
configuration settings, creation and deletion
To meet its needs, Eclipse Group implemented of mailboxes, information stores, Exchange
a suite of integrated NetWrix auditing servers, connectors, protocol parameters,
products, including NetWrix Active Directory storage groups and many other types of objects
Change Reporter, Exchange Change Reporter and their permissions.
and Non-owner Mailbox Access Reporter.
Non-owner Mailbox Access Reporter
NetWrix Active Directory Change Reporter detects all situations when administrators
tracks and reports on Active Directory and other users with excessive rights have
changes, pinpointing all “who, what, when and gained access to another user’s mailbox. The
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3. NetWrix Customer Case
NetWrix Customer Case Study
Study
product shows exactly who accessed what can’t be manipulated for non-essential
mailboxes, when, and it allows Eclipse Group business reasons.
to detect unauthorized activity from users with
With the NetWrix line of Active Directory and
excessive or misconfigured rights, who may
Exchange auditing solutions in place, Eclipse
otherwise pose as security threats.
Group rests assured knowing that they are safe
Proven Result: Improved Security and from additional security breaches associated
Peace of Mind with unseen Active Directory and Exchange
changes and access.
Since purchasing the integrated bundle of
NetWrix change auditing solutions, Eclipse “I am very happy with my decision to go
Group has enjoyed the newfound sense of with NetWrix, and I would recommend them
security that comes from a well-audited IT to anyone,” said Stainthorpe said. “Their
infrastructure. software does exactly what it says on the
tin, and we anticipate introducing NetWrix
“After implementing the Exchange change products to our customer base as a value-add
reporting solutions, we were able to see who service to existing support arrangements.”
was opening mailboxes other than their own,
and this allowed us to tighten our security About NetWrix Corporation
policy,” Stainthorpe said. “In the past,
Established in 2006, NetWrix Corporation
unauthorized access to Exchange mailboxes
provides innovative and cost-effective
has created problems for us, where employees
solutions that simplify and automate
gained access to privileged accounts in order
the management of Windows networks.
to view confidential information via e-mail.”
With in-depth knowledge and experience
“Active Directory Change Reporter also managing Windows environments of all
allows us to proactively monitor changes and sizes, the company delivers solutions to
prevent unauthorized access occurring in the meet complicated business requirements
first place,” Stainthorpe added. “I now have while fulfilling the best expectations of IT
peace of mind knowing that Active Directory professionals.
Copyright © NetWrix Corporation. All rights reserved.