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www.hrsummitexpo.com #HRSE15@NewToHR
WHEN EMPLOYEES
BECOME BRAND
ADVOCATES
www.hrsummitexpo.com #HRSE15@NewToHRwww.hrsummitexpo.com #HRSE15@NewToHR
PEOPLE ARE YOUR CHANNEL,
brand is just the funnel!
www.hrsummitexpo.com #HRSE15@NewToHR
TECHNOLOGY DEMANDS
MORE OF HUMANS
• Frees us from repetitive tasks
• Forces us to use more of our higher level abilities
• Flexibility
• Creativity
www.hrsummitexpo.com #HRSE15@NewToHR
PEOPLE
Your team is your
greatest untapped
resource for promoting
your brand!
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
BENEFITS OF SOCIAL ENGAGEMENT
& EMPLOYEE ADVOCACY
Increasing
awareness of
the company
brand
Improving
brand position
in search
engine results
Making it
easier for
customers to
find answers to
their questions
online
Improving the
brand’s ability
to hire the best
job candidates
Employees
recognised as
thought leaders
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
Can you imagine the power of
your business connecting all
your employees externally &
internally via social
platforms?
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
GOING BACK TO THE BASICS…
Organisational
Culture
Employer
Branding
Employee
Experts/
Influencers
Employee
Brand
Advocate
Social Media
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
REACH OUT TO YOUR
EXTERNAL MARKET
People trust
information from
their networks.
People want the
best deal, where
does it come from
and what is the
authenticity of
transaction.
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
HOW TO TURN YOUR EMPLOYEES
INTO BRAND ADVOCATES
Employee roles
are
interdependent.
It is like a
network of
salespeople
working full-
time at their
coffee break.
Employees
must live your
brand.
Employees must
demonstrate your
brand’s
behaviour, beliefs
and culture.
Coordination is
key!
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
HOW CAN INTERNAL SUBJECT
MATTER EXPERTS BE IDENTIFIED?
#HRSE15
Employees that use
social media daily
Employees that
regularly speak at
external events
Develop a list of all the
team and individuals
internally that are
recognised as experts
externally
Employees that have
published external
articles
www.hrsummitexpo.com #HRSE15@NewToHR
Remember
That diverse internal perspectives attract different and
very specific demographics
www.hrsummitexpo.com #HRSE15@NewToHR
CONNECT WITH EXTERNAL
INFLUENCERS
Identify
External
Influencers.
Help your brand
advocate
connect with
external
influencers on
topic.
Communicate
with external
influencers –
vital &
profitable.
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
CHANGE & VALUE YOUR SOCIAL HR STRATEGY
www.hrsummitexpo.com #HRSE15@NewToHR
What is the diffusion…
of new digital trends as
Cloud . Mobile . Social &
Business intelligence to the
processes of HR?
www.hrsummitexpo.com #HRSE15@NewToHR
BRAND & PEOPLE / HR
The Many Benefits Of Power HR
www.hrsummitexpo.com #HRSE15@NewToHR
www.hrsummitexpo.com #HRSE15@NewToHR
HOW CAN YOUR
ORGANISATIONAL
CULTURE HELP?
• Clear and simple messages about how the
influencer offers value.
• Your brand advocates should not be defined by
their job title!
• What is your company famous for? … How
can you sell those unique benefits?
• Help build positive networks that add value.
www.hrsummitexpo.com #HRSE15@NewToHR
Supply employees with
images & graphics for
marketing campaigns.
Encouraging social
media use, make it as
easy as possible to
share brand experience.
Let them be actively
involved as the
ambassador of the
company.
Add “share/like” buttons
to your company
website.
www.hrsummitexpo.com #HRSE15@NewToHR
SPREAD THE PASSION OF
YOUR ORGANISATION
www.hrsummitexpo.com #HRSE15@NewToHR
Demonstrate
the benefits of
social media.
Show how
social media
activities could
help the
company.
Encourage so
they to begin
sharing their
opinions and
expertise.
Trust your
employees, let
them talk about
how they like
work.
Share with your
employees how
they can frame
their story best
via their preferred
channel.
www.hrsummitexpo.com #HRSE15@NewToHR
TRAIN YOUR EMPLOYEE EXPERTS &
INFLUENCERS ON ADVOCACY WITH
SOCIAL MEDIA
www.hrsummitexpo.com #HRSE15@NewToHR
Be mindful of Brand
Supporting
Behaviours.
Give clear and
consistent
messages.
Evaluate your brand
– reinvent your brand
advocates + make
adjustments.
Engage and
Motivate.
www.hrsummitexpo.com #HRSE15@NewToHR
Do NOT Go Overboard
www.hrsummitexpo.com #HRSE15@NewToHR
REWARD
• Long Term Program.
• Keep Employees Engaged and interested.
• Build Strong Relationships (you care!!).
• Your Employees, Are Your Customers.
www.hrsummitexpo.com #HRSE15@NewToHR
SUMMARY
Create a
Social
Business
Culture.
Make your
Brand Useful
and Valuable to
others.
Become that
Employee
Brand Magnet
that Compels,
Motivates and
Excites.
www.hrsummitexpo.com #HRSE15@NewToHR
Key Steps to a Happy and
Successful Workforce Full of
Brand Advocates:
www.hrsummitexpo.com #HRSE15@NewToHR
For more insights contact New To HR directly
info@newtohr.com I http://newtohr.com I @NewToHR
Remember
Empowering employees to become Brand
Advocates is a way to Engage an active market
with low risk and high return!

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When Employees Become Brand Advocates

  • 3. www.hrsummitexpo.com #HRSE15@NewToHR TECHNOLOGY DEMANDS MORE OF HUMANS • Frees us from repetitive tasks • Forces us to use more of our higher level abilities • Flexibility • Creativity
  • 4. www.hrsummitexpo.com #HRSE15@NewToHR PEOPLE Your team is your greatest untapped resource for promoting your brand! www.hrsummitexpo.com #HRSE15@NewToHR
  • 5. www.hrsummitexpo.com #HRSE15@NewToHR BENEFITS OF SOCIAL ENGAGEMENT & EMPLOYEE ADVOCACY Increasing awareness of the company brand Improving brand position in search engine results Making it easier for customers to find answers to their questions online Improving the brand’s ability to hire the best job candidates Employees recognised as thought leaders www.hrsummitexpo.com #HRSE15@NewToHR
  • 6. www.hrsummitexpo.com #HRSE15@NewToHR Can you imagine the power of your business connecting all your employees externally & internally via social platforms? www.hrsummitexpo.com #HRSE15@NewToHR
  • 7. www.hrsummitexpo.com #HRSE15@NewToHR GOING BACK TO THE BASICS… Organisational Culture Employer Branding Employee Experts/ Influencers Employee Brand Advocate Social Media www.hrsummitexpo.com #HRSE15@NewToHR
  • 8. www.hrsummitexpo.com #HRSE15@NewToHR REACH OUT TO YOUR EXTERNAL MARKET People trust information from their networks. People want the best deal, where does it come from and what is the authenticity of transaction. www.hrsummitexpo.com #HRSE15@NewToHR
  • 9. www.hrsummitexpo.com #HRSE15@NewToHR HOW TO TURN YOUR EMPLOYEES INTO BRAND ADVOCATES Employee roles are interdependent. It is like a network of salespeople working full- time at their coffee break. Employees must live your brand. Employees must demonstrate your brand’s behaviour, beliefs and culture. Coordination is key! www.hrsummitexpo.com #HRSE15@NewToHR
  • 10. www.hrsummitexpo.com #HRSE15@NewToHR HOW CAN INTERNAL SUBJECT MATTER EXPERTS BE IDENTIFIED? #HRSE15 Employees that use social media daily Employees that regularly speak at external events Develop a list of all the team and individuals internally that are recognised as experts externally Employees that have published external articles www.hrsummitexpo.com #HRSE15@NewToHR Remember That diverse internal perspectives attract different and very specific demographics
  • 11. www.hrsummitexpo.com #HRSE15@NewToHR CONNECT WITH EXTERNAL INFLUENCERS Identify External Influencers. Help your brand advocate connect with external influencers on topic. Communicate with external influencers – vital & profitable. www.hrsummitexpo.com #HRSE15@NewToHR
  • 12. www.hrsummitexpo.com #HRSE15@NewToHR CHANGE & VALUE YOUR SOCIAL HR STRATEGY www.hrsummitexpo.com #HRSE15@NewToHR What is the diffusion… of new digital trends as Cloud . Mobile . Social & Business intelligence to the processes of HR?
  • 13. www.hrsummitexpo.com #HRSE15@NewToHR BRAND & PEOPLE / HR The Many Benefits Of Power HR www.hrsummitexpo.com #HRSE15@NewToHR
  • 14. www.hrsummitexpo.com #HRSE15@NewToHR HOW CAN YOUR ORGANISATIONAL CULTURE HELP? • Clear and simple messages about how the influencer offers value. • Your brand advocates should not be defined by their job title! • What is your company famous for? … How can you sell those unique benefits? • Help build positive networks that add value.
  • 15. www.hrsummitexpo.com #HRSE15@NewToHR Supply employees with images & graphics for marketing campaigns. Encouraging social media use, make it as easy as possible to share brand experience. Let them be actively involved as the ambassador of the company. Add “share/like” buttons to your company website. www.hrsummitexpo.com #HRSE15@NewToHR SPREAD THE PASSION OF YOUR ORGANISATION
  • 16. www.hrsummitexpo.com #HRSE15@NewToHR Demonstrate the benefits of social media. Show how social media activities could help the company. Encourage so they to begin sharing their opinions and expertise. Trust your employees, let them talk about how they like work. Share with your employees how they can frame their story best via their preferred channel. www.hrsummitexpo.com #HRSE15@NewToHR TRAIN YOUR EMPLOYEE EXPERTS & INFLUENCERS ON ADVOCACY WITH SOCIAL MEDIA
  • 17. www.hrsummitexpo.com #HRSE15@NewToHR Be mindful of Brand Supporting Behaviours. Give clear and consistent messages. Evaluate your brand – reinvent your brand advocates + make adjustments. Engage and Motivate. www.hrsummitexpo.com #HRSE15@NewToHR Do NOT Go Overboard
  • 18. www.hrsummitexpo.com #HRSE15@NewToHR REWARD • Long Term Program. • Keep Employees Engaged and interested. • Build Strong Relationships (you care!!). • Your Employees, Are Your Customers.
  • 19. www.hrsummitexpo.com #HRSE15@NewToHR SUMMARY Create a Social Business Culture. Make your Brand Useful and Valuable to others. Become that Employee Brand Magnet that Compels, Motivates and Excites. www.hrsummitexpo.com #HRSE15@NewToHR Key Steps to a Happy and Successful Workforce Full of Brand Advocates:
  • 20. www.hrsummitexpo.com #HRSE15@NewToHR For more insights contact New To HR directly info@newtohr.com I http://newtohr.com I @NewToHR Remember Empowering employees to become Brand Advocates is a way to Engage an active market with low risk and high return!