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1.What usability testing is
and isn’t
1. What usability testing is
and isn’t
2. It’s a test, not a tour
1. Pre-live? Post-live? How
often?
1. Pre-live? Post-live? How
often? Pacing of Marketing
2. The
Websites
1. Pre-live? Post-live? How
often? Pacing of Marketing
2. The
Websites
3. Rebuild every 3-5 years
1. Pre-live? Post-live? How
often? Pacing of Marketing
2. The
Websites
3. Rebuild every 3-5 years
4. Review Quarterly
1. Pre-live? Post-live? How
often? Pacing of Marketing
2. The
Websites
3. Rebuild every 3-5 years
4. Review Quarterly
5. SEO, Analytics,
Conversions
1. Pre-live? Post-live? How
often? Pacing of Marketing
2. The
Websites
3. Rebuild every 3-5 years
4. Review Quarterly
5. SEO, Analytics,
Conversions
6. Test Annually
1. Recall the goals of the
site.
1. Recall the goals of
the site. one task per
2. Create
goal.
1.   Set up in advance
1.   Set up in advance
2.   10 minutes per volunteer
1. Set up in advance
2. 10 minutes per volunteer
3. Let volunteers find their
own way.
1. Set up in advance
2. 10 minutes per volunteer
3. Let volunteers find their
own a question proves too
4. If way.
difficult, drop it.
1.   Interview the volunteer
1.   Interview the volunteer
2.   Review the video footage
1. Interview the volunteer
2. Review the video footage
3. Compile one master notes
list
1.  Interview the volunteer
2. Review the video footage
3. Compile one master notes
listHave development team
4.
review assets
1.  Interview the volunteer
2. Review the video footage
3. Compile one master notes
listHave development team
4.
review assets
5. Group brainstorm
What Your Users Want: A SImple Approach to Usability
What Your Users Want: A SImple Approach to Usability
What Your Users Want: A SImple Approach to Usability

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What Your Users Want: A SImple Approach to Usability

  • 1.
  • 2.
  • 3.
  • 4. 1.What usability testing is and isn’t
  • 5. 1. What usability testing is and isn’t 2. It’s a test, not a tour
  • 6.
  • 7.
  • 9. 1. Pre-live? Post-live? How often? Pacing of Marketing 2. The Websites
  • 10. 1. Pre-live? Post-live? How often? Pacing of Marketing 2. The Websites 3. Rebuild every 3-5 years
  • 11. 1. Pre-live? Post-live? How often? Pacing of Marketing 2. The Websites 3. Rebuild every 3-5 years 4. Review Quarterly
  • 12. 1. Pre-live? Post-live? How often? Pacing of Marketing 2. The Websites 3. Rebuild every 3-5 years 4. Review Quarterly 5. SEO, Analytics, Conversions
  • 13. 1. Pre-live? Post-live? How often? Pacing of Marketing 2. The Websites 3. Rebuild every 3-5 years 4. Review Quarterly 5. SEO, Analytics, Conversions 6. Test Annually
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. 1. Recall the goals of the site.
  • 29. 1. Recall the goals of the site. one task per 2. Create goal.
  • 30.
  • 31. 1. Set up in advance
  • 32. 1. Set up in advance 2. 10 minutes per volunteer
  • 33. 1. Set up in advance 2. 10 minutes per volunteer 3. Let volunteers find their own way.
  • 34. 1. Set up in advance 2. 10 minutes per volunteer 3. Let volunteers find their own a question proves too 4. If way. difficult, drop it.
  • 35.
  • 36. 1. Interview the volunteer
  • 37. 1. Interview the volunteer 2. Review the video footage
  • 38. 1. Interview the volunteer 2. Review the video footage 3. Compile one master notes list
  • 39. 1. Interview the volunteer 2. Review the video footage 3. Compile one master notes listHave development team 4. review assets
  • 40. 1. Interview the volunteer 2. Review the video footage 3. Compile one master notes listHave development team 4. review assets 5. Group brainstorm

Notes de l'éditeur

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