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Challenge:
Established in 1972, Accardi Foods, the leader
in specialty foods and beverage located in the
Medford, Massachusetts area, was looking for a
solution to track its drivers and fleet. Joe Russo,
Director, knew that there were discrepancies
between the hours drivers worked and what
was actually reported.
Solution:
Based on a referral, Russo selected the
® Fleet Tracking solution due to its
affordable pricing and ease of use. Russo,
said, “The business associate that referred
the solution allowed me to ‘test
drive’ the application at their office – I found
the application extremely intuitive with the
functionality we needed to improve our drive
productivity.
Results:
Within the first few days of the
implementation, Russo was able to identify
drivers that were ‘padding’ their hours and
address the situation directly with the offending
employees. The result? Russo, said, “Overtime
hours were reduced by 50%, saving Accardi
Foods more than $80,000 a year in overhead
costs.”
The Fleet Tracking solution acts as a
‘virtual time card’ that enables Russo to verify
hours worked vs. hours posted by his drivers.
Overtime inaccuracies have been eliminated as
the drivers know that their driving and behavior
is being monitored.
Russo also praises the reliability of the
solution. He says, “To my knowledge,
we have never had a problem with the
application s reliability and uptime.”
The family-owned food and beverage company
has plans to continue to automate its fleet with
routing and dispatch functionality. Committed
to providing their customers with quick
delivery and product reliability, Accardi Foods
continues to provide exceptional service to fine
restaurants, caterers, food stores, country clubs
and supermarkets in the New England area.
With a subsidiary company, Express Plus,
there is no limit to the company’s growth and
success.
http://www.nextraq.com/
Accardi Foods Reduces Overtime Cost by 50% with Fleet Tracking
Leading Massachusetts food and beverage supplier saves $80,000 a year
with GPS vehicle tracking technology on overtime alone
“Overtime hours were reduced by
50%, saving Accardi Foods more
than $80,000 a year in overhead
costs.”
Joe Russo
Director for Accardi Foods
For more information on NexTraq, please visit:
www.nextraq.com
About Accardi
Established in 1972, Accardi Foods has
grown to be one of the largest specialty food
distributors in New England. The primary
focus has been to maintain a superior
level of quality products and service. They
are the master importer in New England
for the most prestigious brands from
Italy for more than 30 years. For more
information, visit their Web site at
http://accardifoods.com/.
Solution Results:
Fleet Size:
17 vehicles
Challenge:
Accardi Foods was looking for a solution
to track its drivers and fleet to accurately
track overtime.
50% decrease in overtime hours
Overtime savings of $80,000 a year
Driver behavior modification
Case Study
Challenge:
Established in 1983, Acres Group, a premier
professional landscaping company with three
offices and nurseries located in Illinois,
needed a complete GPS fleet tracking solution
to accurately monitor their vehicles. Jeff
Dumas, Vice President of Acres Group North,
said, “We originally had a low cost solution
that didn’t provide enough functionality for
our company. Because we lease space for
our trucks throughout our market area, it was
important to track vehicle movement at a
moments notice.”
Solution:
Due to the lack of functionality, Dumas
decided to implement the NexTraqŠ Fleet
Tracking solution due to its ease of use and
additional capabilities, including its reporting
and alerts features. Dumas, said, “The sales
and implementation process for more than 300
vehicles went extremely well.”
Results:
Since implementing the NexTraq Fleet Tracking
solution, Dumas was able to recover $30,000
worth of equipment and vehicles
on more than one occasion. Dumas said,
“Through the alert functionality within the
NexTraq solution, I receive a text message if
any vehicle in our fleet moves before 5 a.m.
In fact, I was able to use NexTraq to notify the
police that a theft had occurred. One of our
managers was watching the vehicles movement
on the NexTraq solution and was able to guide
the police to the vehicle in time to arrest the
thieves.”
Additionally, Dumas cites the Idle Report as a
powerful tool to decrease fuel costs across his
fleet.
Upon implementation of NexTraq, the Speed
Alert feature let Acres know that a small
percentage of drivers were exceeding posted
limits at some point during the day. With the
NexTraq solution, Acres managers receive
messages notifying them if an employee is
speeding. After a couple of weeks the speed
alerts were reduced by 92 .
Acres Group has also implemented
NexTraq Fleet DispatchΠon several
vehicles for easy communication between
the office and its drivers. With the ability to
reduce operational costs, Acres Group can
pass those savings on to the customer. Its core
corporate tenet, “commitment to excellence for
knowledge and customer service,” will keep the
Acres Group moving forward for years to come.
http://www.nextraq.com/
Acres Group Recovers More than $30,000 in Stolen Assets with NexTraq
Leading professional landscaping company recovers stolen vehicles and
equipment while reducing driver speeding by 92 percent
“By using the Speed Alert functionality
within the solution, we have reduced
speed by 92 percent.”
Jeff Dumas
ice President of Acres Group North
For more information on NexTraq, please visit:
www.nextraq.com
About Acres Group
Established in 1983, family-owned Acres
Group has been providing premium
quality landscape maintenance, landscape
installation, customer design build projects
and snow removal services for more than
25 years. With three offices and two
nurseries providing service to all of Chicago
land, Acres has a motivated staff of
certified horticultural professionals trained
for all types of landscaping work. For more
information on Acres Group, please visit
http://www.acresgroup.com/.
Solution Results:
Fleet Size:
304 vehicles
Challenge:
Having originally purchased a fleet
tracking solution that didn’t meet their
needs, Acres Group needed a robust
GPS vehicle tracking solution that could
provide reporting and alerts functionality.
Recovered more than $30,000 in stolen
assets
Decreased driver speeding by 92 percent
Reduced fleet fuel costs
Case Study
Challenge:
In 2008, Baltimore County executives decided
to implement a fleet tracking solution to better
manage their Department of Public Works
activities and automate their manual processes
for tracking snow removal operations. The
biggest challenge was the limited time to
implement, as snow season would soon
be starting in the Baltimore area. With that
in mind, the management team sent out
competitive solicitations to various GPS fleet
tracking companies.
Solution:
After evaluating several solutions, Baltimore
County selected the web-based NexTraq®
Fleet Tracking solution along with its Fleet
Dispatch™ application due to NexTraq’s ability
to ramp up the organization quickly. Rob
Stradling, CIO of Baltimore County, said,
“NexTraq was extremely quick to market and
was able to perform the installation locally,
minimizing the number of resources we had to
allocate to the project.”
Results:
Chip Hiebler, Senior Project Manager for
Baltimore County, said, “We saw results
quickly. As an organization, we have virtually
eliminated unauthorized vehicle use while
increasing our fleet’s efficiency and decreasing
fuel costs. We have also been able to optimize
our routes for better service with the ClearPath
routing functionality and Fleet Dispatch
application in each Agency where we’ve
implemented.”
Stradling adds, “The reporting functionality
has been extremely beneficial. We use the
Idle Report to reduce our fuel costs, but
also to reduce our carbon emissions as well.
Baltimore County is committed to being a green
organization for our community.”
Dana Walker, Project Portfolio Manager
for Baltimore County attributed the Alert
functionality within the NexTraq Fleet Tracking
solutoin for helping to keep the fleet’s risk level
down. Walker said, “The Speed Alerts allow
us to manage and rectify any driver speeding
issues, which is a tremendous benefit to us as
we are self-insured.”
Hiebler is also impressed with NexTraq’s
reliability. He said, “Since we have
implemented the NexTraq Fleet Management
solution, we have had 100% uptime and no
system issues.” Having installed devices on
651 of their vehicles, the County hopes to have
2,000 vehicles implemented by the beginning
of the year.
With Baltimore County’s “Efficient, effective
and accountable” initiative, it’s no wonder
the organization was recognized as a Top
Ten Digital County Survey Winner. Stradling
concludes, “We like to stay on the forefront of
technology. That includes NexTraq’s GPS fleet
tracking solution as well as other products that
enable us to work more efficiently.”
http://www.NexTraq.com/
Baltimore County Eliminates Unauthorized Vehicle Use with NexTraq Fleet Tracking
and Dispatch
Municipal Government implements GPS fleet tracking solution to
automate its processes, improving departmental efficiencies while
establishing environmental initiatives
We saw results quickly. As an
organization, we have virtually
eliminated unauthorized vehicle use
while increasing our fleet’s efficiency
and decreasing fuel costs.”
– Chip Hiebler
Senior Project Manager for
Baltimore County
For more information on NexTraq, please visit:
http://www.nextraq.com
About Baltimore County
Founded in 1659, Baltimore County
provides police, fire, emergency medical,
trash and recycling collection, parks,
senior centers and other municipal
services to its nearly 806,000 residents.
More information can be found at
http://www.baltimorecountymd.gov.
Solution Results:
Challenge:
In 2008, Baltimore County executives
decided to implement a fleet tracking
solution to better manage their Public
Works employees and automate their
manual processes for tracking snow
removal operations. The biggest
challenge was the limited time to
implement, as snow season would soon
be starting in the Baltimore area.
Eliminated unauthorized vehicle use
Reduced fuel costs
Minimized risk level
Improved fleet efficiency
Reduced carbon footprint
Case Study
Fleet Size:
651 vehicles
Challenge:
Established in 1986, Capeway Roofing
Systems, Inc. was rapidly expanding from a
small local business to a roofing and sheet
metal provider servicing all of New England,
as well as New York and New Jersey. With
numerous construction vehicles crossing state
lines, Capeway needed a solution to track
driver activity and performance.
Solution:
Dion Calheta, Project Manager for Capeway
Roofing, said, “We selected the NexTraq®
GPS Fleet Tracking solution because no other
vendor offered the robust functionality we
needed.” A key business reason for selecting
the NexTraq solution was the ability to track
drivers’ actual worked hours versus the hours
that they put on their timecards. Calheta adds,
“By using the reporting within the NexTraq Fleet
Management solution, we were able to minimize
driver time discrepancies and realize R.O.I.
within two months.”
Results:
Capeway Roofing used the NexTraq solution's
“start/stop” report as a virtual timecard to
account for employee hours. Calheta, said,
“Quickly doing the math, we realized that we
were saving tens of thousands of dollars just
on this one feature.” Additionally, Capeway
Roofing used the “Speed Alert” notifications
to track the safety of its drivers, significantly
influencing drive accountability.
Calheta, said, “We used to receive 60 to 70
emails a week on speed alerts resulting in
disciplinary action. Now, we receive five to six
emails a week.” That’s more than a 90 percent
reduction in email alerts.
Implementing a GPS vehicle tracking solution
has provided Capeway Roofing with additional
savings. Calheta, said, “The ability to find
vehicles in real-time has lowered our insurance
premiums. In fact, our insurance company’s
safety division uses us as model for other
businesses for the anti-theft and speed alert
functionality.”
As Capeway Roofing continues to expand,
they know they have the right solution in place
to proactively manage their drivers and their
vehicles.
http://www.nextraq.com/
Capeway Roofing Optimizes Driver Productivity with NexTraq Fleet Tracking
Technology
Massachusetts-based roofing and sheet metal service provider realized
R.O.I of NexTraq fleet management solution within two months of purchase
“Quickly doing the math, we
realized that we were saving tens
of thousands of dollars just on the
‘stop/start’ report alone.”
Dion Calheta, Project Manager
for Capeway Roofing Systems
For more information on NexTraq, please visit:
www.nextraq.com
About Capeway Roofing Systems, Inc.
Founded by Joe Calheta, Dennis Mello
and Manuel Hermenegildo, Capeway
Roofing Systems has established itself as
the leading provider in roofing and sheet
metal services in the northeast. Capeway
Roofing specializes in commercial and
industrial buildings in addition to providing
spray foam and sheet metal services. For
more information, please visit http://www.
capewayroofing.com.
Solution Results:
Fleet Size:
20 vehicles
Challenge:
Capeway Roofing needed an intuitive
GPS fleet management system to track its
drivers’ performance and hours worked.
Recognized solution R.O.I. in two months
Saved tens of thousands of dollars in
labor costs
Lowered Insurance premiums
Decreased amount of email alerts by
90 percent
Case Study
Challenge:
Eagle Medical Service, a leading ambulatory
service in the Memphis and Jackson areas,
needed a GPS fleet tracking solution to manage
its impressive growth and to monitor its
vehicles to provide superior customer service.
With two offices and 25 vehicles and growing,
Larry Riedel, Operations Manager for Eagle
Medical Service, said, “We started looking at
GPS fleet tracking solutions so that we could
keep track of our vehicles and assets and find
the closest vehicle to a client we
always provide on-time service to ensure our
patients’ satisfaction and comfort.”
Solution:
Riedel and team researched several solutions
and ultimately decided the NexTraqŠ GPS Fleet
Tracking VROXWLRQ was the best solution for
their business. Riedel said, “Other systems and
devices were manufactured overseas and were
cost-prohibitive. Some solutions lacked the
maintenance plan that came with our NexTraq
purchase. Hidden costs with other providers’
solutions led us to select the NexTraq Fleet
Tracking solution due to price, ease-of-use and
functionality.”
Results:
Since implementing the NexTraq Fleet Tracking
solution, Eagle Medical Service’s fuel costs
have dramatically been reduced. Riedel said,
“By keeping track of our vehicles, issuing
speed alerts and monitoring the Idle Report,
we have been able to reduce fuel costs by 20
percent.”
Because Riedel could monitor his vehicles and
driver behavior, Eagle Medical Service was able
to switch insurance providers and received
such a substantial discount, the NexTraq
VROXWLRQ will pay for itself three times over in
the first year. Riedel adds, “After the first half
of the year, we are seeing pure profit from the
NexTraq solution.”
Other benefits for Eagle Medical Service? Riedel
says increased driver productivity through
route optimization and a reduced workload
for fleet dispatchers. Additionally, Riedel cites
the ease-of-use as major reason the NexTraq
solution has been adopted company-wide, “It is
very easy to implement and I can literally train
people over the phone due to the intuitive user
interface.”
Riedel adds, “We have been able to maintain
our tremendous growth due to the NexTraq
Fleet Tracking solution. We have gone from 14
calls in a month, to more than 1,300 calls in a
month, while winning repeat business because
we pride ourselves on being on time for every
call. Organizationally, it’s our philosophy to
always consider the patient first.”
Eagle Medical Service has plans to implement
Fleet DispatchŒ, an integrated dispatching
solution to provide even greater two-way
communication between his office and his
drivers. Riedel adds, “Our drivers realize the
benefits; we get them to their locations safely
and quickly and get them home as soon as
possible.”
By providing superior customer service to
patients and hospital services, Riedel sees
no end to their growth Riedel said, “We will
continue to maintain our growth while focusing
on our greatest asset – our people.”
http://www.nextraq.com/
Eagle Medical Service Reduces Fuel Costs by 20 Percent with NexTraq Fleet
Tracking Solution
GPS vehicle tracking solution pays for itself three times over in the first
year due to reduced insurance premiums for leading ambulatory service
“By keeping track of our vehicles,
issuing speed alerts and monitoring
the Idle Report, we have been able
to reduce fuel costs by 20 percent.”
Larry Riedel, Operations
Manager for Eagle Medical
Service
For more information on NexTraq, please visit:
www.QexWraq.com
About Eagle Medical Service
Eagle Medical Service, a leading
ambulatory service, has achieved
tremendous growth due to company’s
philosophy to its clients; making sure they
are always on time and providing the best
service for their patient’s care. Due to the
honesty and integrity of their corporate
mission, they have won repeat business
based on its two tenants of honesty and
integrity. Eagle Medical Service has two
offices in Memphis and Jackson, with
plans for expansion.
Solution Results:
Fleet Size:
25 vehicles
Challenge:
Eagle Medical Service, a leading
ambulatory service in the Memphis
and Jackson areas, needed a GPS
fleet tracking solution to manage its
impressive growth and to monitor its
vehicles to provide superior customer
service.
20 percent decrease in fuel cost
NexTraq pays for itself three time over
first year
Improved driver productivity
Lower insurance costs
Proactively manage growth of fast-
growing business
Reduce idle time
Case Study
Challenge:
Established in 1949, Estes Heating & Air
Conditioning provides HVAC, plumbing and
electrical services to both residential and
commercial clients throughout the metro
Atlanta area. Estes was looking for a solution
to improve its GPS mapping capabilities and
integrate a fleet tracking solution with their
existing service automation software, SAWIN®.
Jeffrey Allison, IT Administrator for Estes
Heating & Air Conditioning, said, “The SAWIN
application gives us the ability to automate
most of our office processes, making us more
efficient. We were looking for a fleet tracking
solution that would integrate seamlessly with
it.”
Solution:
Allison selected the NexTraq® Fleet Tracking
solution because of its affordable pricing and
ease-of use. He was able to integrate the
SAWIN application with the NexTraq solution
through NexTraq’s Web Services, an open
platform that enables integration of its fleet
data with third party applications such as
accounting and billing, route optimization and
mobile workforce management applications.
Results:
Allison said, “The tight integration between
SAWIN and NexTraq made our dispatchers’
jobs easier as they didn’t have to toggle
between screens to do their job – it became a
much more efficient process.”
Additionally, the dispatchers found NexTraq’s
reporting functionality to be the most beneficial
as they hold employees accountable to their
daily schedules. Allison cites fuel savings and
finding the closest vehicle to a location as
added benefits.
With such a large metro area to service, Allison
created zones for each area within Atlanta.
Allison said, “Two vehicles can be very close
together, but in different zones. If we can find
the closest vehicle to a service call, we dispatch
that vehicle and provide better customer
service and faster ETAs.”
The ability to know where the vehicles are at
all times has increased driver productivity by
13 percent. Allison says, “They are able to take
care of our customers more efficiently, often
taking another service call not on their daily
schedule. The benefits are two-fold: we help
more customers and they get home faster at
the end of their work day.”
An added benefit? Estes can locate stolen
vehicles before the police do. They were able
to recover more than $30,000 of equipment
because they could track the vehicle to its
exact location.
As one of the top 5 percent of all heating and
air contractors in the country, it’s easy to see
that Estes will experience even greater success
and growth in the future. Allison concludes
“We have a long-term relationship with NexTraq
and it’s a win-win partnership.”
http://www.nextraq.com/
Estes Heating & Air Conditioning Increases Driver Productivity by 13 Percent
with NexTraq
Atlanta HVAC service, sales, repair and installation company saves time
and money with the NexTraq Fleet Tracking solution’s reporting features
“THFKQLFLDQV are able to take care of
RXU customers more efficiently, often
taking another service call not on
their daily schedule. The benefits are
two-fold: we help more customers
and they get home faster at the end
of their work day.”
Jeffrey Allison, IT Administrator
of Estes Heating and Air
Conditioning.
For more information on NexTraq, please visit:
www.nextraq.com
About Estes Heating and Air
Conditioning
Established in 1949, Estes Heating and
Air Conditioning is a family-owned and
operated business. Its mission is to provide
the most efficient, cost-effective service
and equipment, as well as offer the best
warranties available to their customers.
Expanding to include even more services,
including electrical, plumbing and
weatherization, which includes insulation,
spray foam, thermal barriers for crawl
spaces and attics, it’s no wonder they are
one of the top residential and commercial
service companies in Atlanta. For more
information on Estes Heating and Air
Conditioning, please visit its website at
http://www.estesair.com/.
Solution Results:
Fleet Size:
64 vehicles
Challenge:
Estes was looking for a solution to
improve its GPS mapping capabilities
and integrate a fleet tracking solution
with their existing service automation
software, SAWIN.
Increased driver productivity by 13
percent
Improved efficiency with SAWIN and
NexTraq integration
Reduced fuel costs
Recovered $30,000 worth of stolen
assets
Case Study
Challenge:
Established in 2000, Pipe Works Services,
a customer-focused plumbing, heating and
air conditioning company servicing several
counties in the New Jersey area, was looking
to make a switch for its old GPS fleet tracking
solution once their lease expired. Paul Giglio,
President and Owner of Pipe Works Services,
said, “We were very unhappy with our previous
fleet management provider and were actively
looking to change solutions. We were referred
to NexTraq® by ACOWIN, a dispatching
integration partner.”
Solution:
Giglio selected the NexTraq Fleet Tracking
solution because of its intuitive interface,
reporting capability and automated email alert
functionality. Giglio states, “The implementation
of NexTraq was extremely easy and training
was a matter of creating a username and
password. The solution is that easy to use.”
Results:
Since implementing the NexTraq Fleet Tracking
solution, Giglio has been able to effectively
monitor his vehicle and drivers’ behavior while
optimizing his fleet operations. As Giglio states,
“You can’t measure what you don’t know.”
The alerts functionality within the NexTraq
Fleet Management solution has been especially
useful for Pipe Works Services. By setting up
alerts, Giglio is immediately notified if a vehicle
in his fleet is moving after hours or on the
weekends.
Additionally, he created geofences around each
driver’s home to monitor drive behavior and
hold them accountable for their actions. Giglio,
said, “Because the drivers know their behavior
and workday profiles are monitored, we have
increased overall fleet productivity by 35%
while reducing fuel costs by 20%.”
Giglio also uses the maintenance alerts for all of
the vehicles in his fleet to extend the life of his
vehicles and cut down on the wear and tear of
his fleet.
When asked about NexTraq as a company,
Giglio has only positive things to say. Giglio,
says, “The sales process was fabulous and
my account representative did what he said
we was going to do. Additionally, the customer
service is great. Within an hour of placing a
call to customer service, we had an installation
issue dealt with immediately.”
With plans of automating processes throughout
its organization, Pipe Works Services plans
to go paperless to do their part as a “green”
organization and will continue to push the
technology boundaries with iPad integration
into their fleet technology. With plans to
redesign their site and ramp up their already
superior customer service, the company is on
the path for continued growth and success.
http://www.NexTraq.com/
Pipe Works Services Increases Productivity by 35% with NexTraq Fleet Tracking
Full service plumbing, cooling and service company improves overall fleet
efficiency while decreasing fuel costs by 20%
“Because the drivers know their
behavior and workday profiles are
monitored, we have increased overall
fleet productivity by 35% while
reducing fuel costs by 20%.”
Paul Giglio, President and Owner
of Pipe Works Services
For more information on NexTraq, please visit:
www.nextraq.com
About Pipe Works Services, Inc
Established in 2000, Pipe Works
Services is a customer-focused
plumbing, heating and air-conditioning
company located in Chatham, NJ
that provides service in Morris, Union,
Somerset and Essex counties. From
the professionalism of their sales
engineers to the dedication of their
field personnel, Pipe Works Services is
dedicated to providing their customers
with the best. For more information
about Pipe Works Services, please visit
http://www.pipeworksservices.com.
Solution Results:
Challenge:
Established in 2000, Pipe Works
Services, a customer-focused plumbing,
heating and air conditioning company
servicing several counties in the New
Jersey area, was looking to make a switch
for its old GPS Fleet Tracking solution
once their lease expired.
35% increase in overall fleet productivity•	
20% decrease in fuel costs•	
Effectively maintained fleet vehicles•	
Modified driver behavior•	
Case Study
Fleet Size:
8 vehicles
Challenge:
Established in 1949, Lake Truck Lines provides
commercial drilling materials and a variety of
oilfield drilling products throughout Texas and
Louisiana. With job sites in remote locations
and company expansion, Jerry Santos, General
Manager of Lake Truck Lines, began searching
for a GPS fleet tracking solution to gain a
clear view of his fleet operations and driver
productivity.
Solution:
Santos began his fleet tracking research on
Google. After investigating his options, he
chose the NexTraqŠ Fleet Tracking solutioQ
Santos said, “I chose NexTraq because of the
Fleet DispatchΠapplication and its ability to
give turn-by-turn directions. I also like that the
platform is easy to learn.”
Results:
Within weeks of utilizing the NexTraq GPS
Fleet Tracking solution, Santos noticed the
increase of fleet productivity. Implementing
the Fleet Dispatch application, which provides
better communication between dispatchers
and drivers through an in-vehicle GarminŠ
device, gave Santos more visibility into his fleet
operations.
With most job sites in remote locations, Santos
needed a way to get his drivers there safely and
on time. Santos said, “Most of our job sites are
in remote places off dirt roads with no street
signs. We typically use geographical markers
to direct drivers.” Santos has peace of mind
knowing that he can communicate with his
drivers through the Garmin.
Additionally, Santos was able to reduce his
overheads costs by 15 percent with the
NexTraq Fleet Tracking solution. After getting
client complaints, Santos began reviewing his
drivers’ work. It didn’t take long for Santos to
find the offender. This employee was wasting
valuable time between pick up and drop off
sites. Santos said, “I was able to go into the
NexTraq solution, find the offender and handle
the situation accordingly. Without the ability
to investigate and bring up the evidence, we
would have lost a customer.”
Founded in 1949, Lake Truck Lines, a family-
owned and operated business, began by
delivering fertilizer to farmers. Under company
President Douglas Cain, Lake Truck Lines
moved from Houston to San Antonio and
expanded its fleet size to 72 vehicles over the
past 2 years. Currently, Lake Truck Lines works
in the Eagle Ford Shale Play of South Texas.
The NexTraq Fleet Tracking solution along with
the Fleet Dispatch application has been a vital
element in allowing that growth.
http://www.NexTraq.com/
Lake Truck Lines Reduces Overhead Costs by 15 Percent with NexTraq Fleet Tracking
Commercial oilfield transportation company reduces overhead costs while
increasing two-way communication between dispatchers and drivers with
Fleet Dispatch
“I chose NexTraq because of the
Fleet Dispatch application and its
ability to create turn-by-turn
directions for my drivers. I also like
that the platform is easy to learn.”
– Jerry Santos, General Manager
of Lake Truck Lines
For more information on NexTraq, please visit:
www.nextraq.com
About Lake Truck Lines:
Founded in 1949, Lake Truck Lines, a
family-owned and operated business,
began by delivering fertilizer to
farmers. Under company President
Douglas Cain, Lake Truck Lines moved
from Houston to San Antonio and
expanded its fleet size to 72 vehicles
over the past 2 years. Currently, Lake
Truck Lines works in the Eagle Ford
Shale Play of South Texas.
Solution Results:
Challenge:
With job sites in remote locations and
company expansion, Jerry Santos,
General Manager of Lake Truck Lines,
began searching for a GPS fleet tracking
solution to gain a clear view of his fleet
operations and driver productivity.
Reduced Overhead Costs by 15%
Pinpointed Problem Drivers
Created Routes to Remote Job Sites
Case Study
Fleet Size:
72 vehicles
Challenge:
Founded in 1969, the Homewood-Flossmoor
Park District covers 365 acres and has a total
of 32 parks. With 43 employees performing
park and building maintenance throughout the
Homewood and Flossmoor communities, Doug
Boehm, Superintendent of Parks and Planning,
needed a way to efficiently monitor driver
behavior and improve employee productivity.
Solution:
After researching several fleet management
solutions, Boehm ultimately chose NexTraq®
due to its superior customer service and
attention to detail. Boehm said, “My NexTraq
representative spent a good deal of time
working with me and was very patient
throughout the entire process.”
Results:
Since implementing the NexTraq GPS Fleet
Tracking solution, Boehm has virtually
eliminated the problem areas within his fleet
operations.“We have reduced speeding
and vehicle idling by 95% with the NexTraq
solution,” said Boehm.
By utilizing the Posted Speed Alert functionality
within the NexTraq platform, Boehm
receives instant notifications when drivers
are exceeding the posted speed limit of a
roadway. “We received over 20 notifications
of speeding violations within the first week of
implementation. Now, we might only receive
one notification a week, if that,” Boehm adds.
Along with Speed Alerts, Boehm utilizes the
Idle Report as a tool to help monitor excessive
vehicle idling and reduce fuel consumption.
By monitoring vehicle idling, Boehm can
see how much fuel is being wasted and take
proactive measures to reduce it.
In the future, Boehm plans on utilizing more
features and functionalities within the NexTraq
solution, ensuring the Homewood-Flossmoor
Park District continues providing quality parks
and recreation for its residents year after year.
http://www.NexTraq.com/
Homewood-Flossmoor Park District Reduces Speeding and Idling by 95% with
NexTraq Fleet Tracking
Park services municipality uses the Idle Report and Speed Alerts to monitor
driver behavior
“We received over 20 notifications
of speeding violations within the first
week of implementation. Now, we
might only receive one notification a
week, if that.”
–Doug Boehm, Superintendent
of Parks and Planning for the
Homewood-Flossmoor Park
District
For more information on NexTraq, please visit:
www.nextraq.com
About Homewood-Flossmoor Park
District:
Founded in 1969, the Homewood-
Flossmoor Park District is dedicated
to improving the quality of life for
its residents through exceptional
recreational opportunities, facilities and
parks while practicing environmental
stewardship. For more information,
visit www.hfparks.com or call
708.957.0300.
Solution Results:
Challenge:
With employees performing park and
building maintenance throughout the
Homewood and Flossmoor communities,
Doug Boehm, Superintendent of Parks
and Planning, needed a way to efficiently
monitor driver behavior and improve
employee productivity.
Reduced speeding and idling by 95%•	
Improved employee productivity•	
Improved fleet efficiency•	
Reduced fuel consumption•	
Case Study
Fleet Size:
8 vehicles

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NexTraq Customer Success Stories

  • 1. Challenge: Established in 1972, Accardi Foods, the leader in specialty foods and beverage located in the Medford, Massachusetts area, was looking for a solution to track its drivers and fleet. Joe Russo, Director, knew that there were discrepancies between the hours drivers worked and what was actually reported. Solution: Based on a referral, Russo selected the ® Fleet Tracking solution due to its affordable pricing and ease of use. Russo, said, “The business associate that referred the solution allowed me to ‘test drive’ the application at their office – I found the application extremely intuitive with the functionality we needed to improve our drive productivity. Results: Within the first few days of the implementation, Russo was able to identify drivers that were ‘padding’ their hours and address the situation directly with the offending employees. The result? Russo, said, “Overtime hours were reduced by 50%, saving Accardi Foods more than $80,000 a year in overhead costs.” The Fleet Tracking solution acts as a ‘virtual time card’ that enables Russo to verify hours worked vs. hours posted by his drivers. Overtime inaccuracies have been eliminated as the drivers know that their driving and behavior is being monitored. Russo also praises the reliability of the solution. He says, “To my knowledge, we have never had a problem with the application s reliability and uptime.” The family-owned food and beverage company has plans to continue to automate its fleet with routing and dispatch functionality. Committed to providing their customers with quick delivery and product reliability, Accardi Foods continues to provide exceptional service to fine restaurants, caterers, food stores, country clubs and supermarkets in the New England area. With a subsidiary company, Express Plus, there is no limit to the company’s growth and success. http://www.nextraq.com/ Accardi Foods Reduces Overtime Cost by 50% with Fleet Tracking Leading Massachusetts food and beverage supplier saves $80,000 a year with GPS vehicle tracking technology on overtime alone “Overtime hours were reduced by 50%, saving Accardi Foods more than $80,000 a year in overhead costs.” Joe Russo Director for Accardi Foods For more information on NexTraq, please visit: www.nextraq.com About Accardi Established in 1972, Accardi Foods has grown to be one of the largest specialty food distributors in New England. The primary focus has been to maintain a superior level of quality products and service. They are the master importer in New England for the most prestigious brands from Italy for more than 30 years. For more information, visit their Web site at http://accardifoods.com/. Solution Results: Fleet Size: 17 vehicles Challenge: Accardi Foods was looking for a solution to track its drivers and fleet to accurately track overtime. 50% decrease in overtime hours Overtime savings of $80,000 a year Driver behavior modification Case Study
  • 2. Challenge: Established in 1983, Acres Group, a premier professional landscaping company with three offices and nurseries located in Illinois, needed a complete GPS fleet tracking solution to accurately monitor their vehicles. Jeff Dumas, Vice President of Acres Group North, said, “We originally had a low cost solution that didn’t provide enough functionality for our company. Because we lease space for our trucks throughout our market area, it was important to track vehicle movement at a moments notice.” Solution: Due to the lack of functionality, Dumas decided to implement the NexTraqŠ Fleet Tracking solution due to its ease of use and additional capabilities, including its reporting and alerts features. Dumas, said, “The sales and implementation process for more than 300 vehicles went extremely well.” Results: Since implementing the NexTraq Fleet Tracking solution, Dumas was able to recover $30,000 worth of equipment and vehicles on more than one occasion. Dumas said, “Through the alert functionality within the NexTraq solution, I receive a text message if any vehicle in our fleet moves before 5 a.m. In fact, I was able to use NexTraq to notify the police that a theft had occurred. One of our managers was watching the vehicles movement on the NexTraq solution and was able to guide the police to the vehicle in time to arrest the thieves.” Additionally, Dumas cites the Idle Report as a powerful tool to decrease fuel costs across his fleet. Upon implementation of NexTraq, the Speed Alert feature let Acres know that a small percentage of drivers were exceeding posted limits at some point during the day. With the NexTraq solution, Acres managers receive messages notifying them if an employee is speeding. After a couple of weeks the speed alerts were reduced by 92 . Acres Group has also implemented NexTraq Fleet DispatchŒ on several vehicles for easy communication between the office and its drivers. With the ability to reduce operational costs, Acres Group can pass those savings on to the customer. Its core corporate tenet, “commitment to excellence for knowledge and customer service,” will keep the Acres Group moving forward for years to come. http://www.nextraq.com/ Acres Group Recovers More than $30,000 in Stolen Assets with NexTraq Leading professional landscaping company recovers stolen vehicles and equipment while reducing driver speeding by 92 percent “By using the Speed Alert functionality within the solution, we have reduced speed by 92 percent.” Jeff Dumas ice President of Acres Group North For more information on NexTraq, please visit: www.nextraq.com About Acres Group Established in 1983, family-owned Acres Group has been providing premium quality landscape maintenance, landscape installation, customer design build projects and snow removal services for more than 25 years. With three offices and two nurseries providing service to all of Chicago land, Acres has a motivated staff of certified horticultural professionals trained for all types of landscaping work. For more information on Acres Group, please visit http://www.acresgroup.com/. Solution Results: Fleet Size: 304 vehicles Challenge: Having originally purchased a fleet tracking solution that didn’t meet their needs, Acres Group needed a robust GPS vehicle tracking solution that could provide reporting and alerts functionality. Recovered more than $30,000 in stolen assets Decreased driver speeding by 92 percent Reduced fleet fuel costs Case Study
  • 3. Challenge: In 2008, Baltimore County executives decided to implement a fleet tracking solution to better manage their Department of Public Works activities and automate their manual processes for tracking snow removal operations. The biggest challenge was the limited time to implement, as snow season would soon be starting in the Baltimore area. With that in mind, the management team sent out competitive solicitations to various GPS fleet tracking companies. Solution: After evaluating several solutions, Baltimore County selected the web-based NexTraq® Fleet Tracking solution along with its Fleet Dispatch™ application due to NexTraq’s ability to ramp up the organization quickly. Rob Stradling, CIO of Baltimore County, said, “NexTraq was extremely quick to market and was able to perform the installation locally, minimizing the number of resources we had to allocate to the project.” Results: Chip Hiebler, Senior Project Manager for Baltimore County, said, “We saw results quickly. As an organization, we have virtually eliminated unauthorized vehicle use while increasing our fleet’s efficiency and decreasing fuel costs. We have also been able to optimize our routes for better service with the ClearPath routing functionality and Fleet Dispatch application in each Agency where we’ve implemented.” Stradling adds, “The reporting functionality has been extremely beneficial. We use the Idle Report to reduce our fuel costs, but also to reduce our carbon emissions as well. Baltimore County is committed to being a green organization for our community.” Dana Walker, Project Portfolio Manager for Baltimore County attributed the Alert functionality within the NexTraq Fleet Tracking solutoin for helping to keep the fleet’s risk level down. Walker said, “The Speed Alerts allow us to manage and rectify any driver speeding issues, which is a tremendous benefit to us as we are self-insured.” Hiebler is also impressed with NexTraq’s reliability. He said, “Since we have implemented the NexTraq Fleet Management solution, we have had 100% uptime and no system issues.” Having installed devices on 651 of their vehicles, the County hopes to have 2,000 vehicles implemented by the beginning of the year. With Baltimore County’s “Efficient, effective and accountable” initiative, it’s no wonder the organization was recognized as a Top Ten Digital County Survey Winner. Stradling concludes, “We like to stay on the forefront of technology. That includes NexTraq’s GPS fleet tracking solution as well as other products that enable us to work more efficiently.” http://www.NexTraq.com/ Baltimore County Eliminates Unauthorized Vehicle Use with NexTraq Fleet Tracking and Dispatch Municipal Government implements GPS fleet tracking solution to automate its processes, improving departmental efficiencies while establishing environmental initiatives We saw results quickly. As an organization, we have virtually eliminated unauthorized vehicle use while increasing our fleet’s efficiency and decreasing fuel costs.” – Chip Hiebler Senior Project Manager for Baltimore County For more information on NexTraq, please visit: http://www.nextraq.com About Baltimore County Founded in 1659, Baltimore County provides police, fire, emergency medical, trash and recycling collection, parks, senior centers and other municipal services to its nearly 806,000 residents. More information can be found at http://www.baltimorecountymd.gov. Solution Results: Challenge: In 2008, Baltimore County executives decided to implement a fleet tracking solution to better manage their Public Works employees and automate their manual processes for tracking snow removal operations. The biggest challenge was the limited time to implement, as snow season would soon be starting in the Baltimore area. Eliminated unauthorized vehicle use Reduced fuel costs Minimized risk level Improved fleet efficiency Reduced carbon footprint Case Study Fleet Size: 651 vehicles
  • 4. Challenge: Established in 1986, Capeway Roofing Systems, Inc. was rapidly expanding from a small local business to a roofing and sheet metal provider servicing all of New England, as well as New York and New Jersey. With numerous construction vehicles crossing state lines, Capeway needed a solution to track driver activity and performance. Solution: Dion Calheta, Project Manager for Capeway Roofing, said, “We selected the NexTraq® GPS Fleet Tracking solution because no other vendor offered the robust functionality we needed.” A key business reason for selecting the NexTraq solution was the ability to track drivers’ actual worked hours versus the hours that they put on their timecards. Calheta adds, “By using the reporting within the NexTraq Fleet Management solution, we were able to minimize driver time discrepancies and realize R.O.I. within two months.” Results: Capeway Roofing used the NexTraq solution's “start/stop” report as a virtual timecard to account for employee hours. Calheta, said, “Quickly doing the math, we realized that we were saving tens of thousands of dollars just on this one feature.” Additionally, Capeway Roofing used the “Speed Alert” notifications to track the safety of its drivers, significantly influencing drive accountability. Calheta, said, “We used to receive 60 to 70 emails a week on speed alerts resulting in disciplinary action. Now, we receive five to six emails a week.” That’s more than a 90 percent reduction in email alerts. Implementing a GPS vehicle tracking solution has provided Capeway Roofing with additional savings. Calheta, said, “The ability to find vehicles in real-time has lowered our insurance premiums. In fact, our insurance company’s safety division uses us as model for other businesses for the anti-theft and speed alert functionality.” As Capeway Roofing continues to expand, they know they have the right solution in place to proactively manage their drivers and their vehicles. http://www.nextraq.com/ Capeway Roofing Optimizes Driver Productivity with NexTraq Fleet Tracking Technology Massachusetts-based roofing and sheet metal service provider realized R.O.I of NexTraq fleet management solution within two months of purchase “Quickly doing the math, we realized that we were saving tens of thousands of dollars just on the ‘stop/start’ report alone.” Dion Calheta, Project Manager for Capeway Roofing Systems For more information on NexTraq, please visit: www.nextraq.com About Capeway Roofing Systems, Inc. Founded by Joe Calheta, Dennis Mello and Manuel Hermenegildo, Capeway Roofing Systems has established itself as the leading provider in roofing and sheet metal services in the northeast. Capeway Roofing specializes in commercial and industrial buildings in addition to providing spray foam and sheet metal services. For more information, please visit http://www. capewayroofing.com. Solution Results: Fleet Size: 20 vehicles Challenge: Capeway Roofing needed an intuitive GPS fleet management system to track its drivers’ performance and hours worked. Recognized solution R.O.I. in two months Saved tens of thousands of dollars in labor costs Lowered Insurance premiums Decreased amount of email alerts by 90 percent Case Study
  • 5. Challenge: Eagle Medical Service, a leading ambulatory service in the Memphis and Jackson areas, needed a GPS fleet tracking solution to manage its impressive growth and to monitor its vehicles to provide superior customer service. With two offices and 25 vehicles and growing, Larry Riedel, Operations Manager for Eagle Medical Service, said, “We started looking at GPS fleet tracking solutions so that we could keep track of our vehicles and assets and find the closest vehicle to a client we always provide on-time service to ensure our patients’ satisfaction and comfort.” Solution: Riedel and team researched several solutions and ultimately decided the NexTraqŠ GPS Fleet Tracking VROXWLRQ was the best solution for their business. Riedel said, “Other systems and devices were manufactured overseas and were cost-prohibitive. Some solutions lacked the maintenance plan that came with our NexTraq purchase. Hidden costs with other providers’ solutions led us to select the NexTraq Fleet Tracking solution due to price, ease-of-use and functionality.” Results: Since implementing the NexTraq Fleet Tracking solution, Eagle Medical Service’s fuel costs have dramatically been reduced. Riedel said, “By keeping track of our vehicles, issuing speed alerts and monitoring the Idle Report, we have been able to reduce fuel costs by 20 percent.” Because Riedel could monitor his vehicles and driver behavior, Eagle Medical Service was able to switch insurance providers and received such a substantial discount, the NexTraq VROXWLRQ will pay for itself three times over in the first year. Riedel adds, “After the first half of the year, we are seeing pure profit from the NexTraq solution.” Other benefits for Eagle Medical Service? Riedel says increased driver productivity through route optimization and a reduced workload for fleet dispatchers. Additionally, Riedel cites the ease-of-use as major reason the NexTraq solution has been adopted company-wide, “It is very easy to implement and I can literally train people over the phone due to the intuitive user interface.” Riedel adds, “We have been able to maintain our tremendous growth due to the NexTraq Fleet Tracking solution. We have gone from 14 calls in a month, to more than 1,300 calls in a month, while winning repeat business because we pride ourselves on being on time for every call. Organizationally, it’s our philosophy to always consider the patient first.” Eagle Medical Service has plans to implement Fleet DispatchŒ, an integrated dispatching solution to provide even greater two-way communication between his office and his drivers. Riedel adds, “Our drivers realize the benefits; we get them to their locations safely and quickly and get them home as soon as possible.” By providing superior customer service to patients and hospital services, Riedel sees no end to their growth Riedel said, “We will continue to maintain our growth while focusing on our greatest asset – our people.” http://www.nextraq.com/ Eagle Medical Service Reduces Fuel Costs by 20 Percent with NexTraq Fleet Tracking Solution GPS vehicle tracking solution pays for itself three times over in the first year due to reduced insurance premiums for leading ambulatory service “By keeping track of our vehicles, issuing speed alerts and monitoring the Idle Report, we have been able to reduce fuel costs by 20 percent.” Larry Riedel, Operations Manager for Eagle Medical Service For more information on NexTraq, please visit: www.QexWraq.com About Eagle Medical Service Eagle Medical Service, a leading ambulatory service, has achieved tremendous growth due to company’s philosophy to its clients; making sure they are always on time and providing the best service for their patient’s care. Due to the honesty and integrity of their corporate mission, they have won repeat business based on its two tenants of honesty and integrity. Eagle Medical Service has two offices in Memphis and Jackson, with plans for expansion. Solution Results: Fleet Size: 25 vehicles Challenge: Eagle Medical Service, a leading ambulatory service in the Memphis and Jackson areas, needed a GPS fleet tracking solution to manage its impressive growth and to monitor its vehicles to provide superior customer service. 20 percent decrease in fuel cost NexTraq pays for itself three time over first year Improved driver productivity Lower insurance costs Proactively manage growth of fast- growing business Reduce idle time Case Study
  • 6. Challenge: Established in 1949, Estes Heating & Air Conditioning provides HVAC, plumbing and electrical services to both residential and commercial clients throughout the metro Atlanta area. Estes was looking for a solution to improve its GPS mapping capabilities and integrate a fleet tracking solution with their existing service automation software, SAWIN®. Jeffrey Allison, IT Administrator for Estes Heating & Air Conditioning, said, “The SAWIN application gives us the ability to automate most of our office processes, making us more efficient. We were looking for a fleet tracking solution that would integrate seamlessly with it.” Solution: Allison selected the NexTraq® Fleet Tracking solution because of its affordable pricing and ease-of use. He was able to integrate the SAWIN application with the NexTraq solution through NexTraq’s Web Services, an open platform that enables integration of its fleet data with third party applications such as accounting and billing, route optimization and mobile workforce management applications. Results: Allison said, “The tight integration between SAWIN and NexTraq made our dispatchers’ jobs easier as they didn’t have to toggle between screens to do their job – it became a much more efficient process.” Additionally, the dispatchers found NexTraq’s reporting functionality to be the most beneficial as they hold employees accountable to their daily schedules. Allison cites fuel savings and finding the closest vehicle to a location as added benefits. With such a large metro area to service, Allison created zones for each area within Atlanta. Allison said, “Two vehicles can be very close together, but in different zones. If we can find the closest vehicle to a service call, we dispatch that vehicle and provide better customer service and faster ETAs.” The ability to know where the vehicles are at all times has increased driver productivity by 13 percent. Allison says, “They are able to take care of our customers more efficiently, often taking another service call not on their daily schedule. The benefits are two-fold: we help more customers and they get home faster at the end of their work day.” An added benefit? Estes can locate stolen vehicles before the police do. They were able to recover more than $30,000 of equipment because they could track the vehicle to its exact location. As one of the top 5 percent of all heating and air contractors in the country, it’s easy to see that Estes will experience even greater success and growth in the future. Allison concludes “We have a long-term relationship with NexTraq and it’s a win-win partnership.” http://www.nextraq.com/ Estes Heating & Air Conditioning Increases Driver Productivity by 13 Percent with NexTraq Atlanta HVAC service, sales, repair and installation company saves time and money with the NexTraq Fleet Tracking solution’s reporting features “THFKQLFLDQV are able to take care of RXU customers more efficiently, often taking another service call not on their daily schedule. The benefits are two-fold: we help more customers and they get home faster at the end of their work day.” Jeffrey Allison, IT Administrator of Estes Heating and Air Conditioning. For more information on NexTraq, please visit: www.nextraq.com About Estes Heating and Air Conditioning Established in 1949, Estes Heating and Air Conditioning is a family-owned and operated business. Its mission is to provide the most efficient, cost-effective service and equipment, as well as offer the best warranties available to their customers. Expanding to include even more services, including electrical, plumbing and weatherization, which includes insulation, spray foam, thermal barriers for crawl spaces and attics, it’s no wonder they are one of the top residential and commercial service companies in Atlanta. For more information on Estes Heating and Air Conditioning, please visit its website at http://www.estesair.com/. Solution Results: Fleet Size: 64 vehicles Challenge: Estes was looking for a solution to improve its GPS mapping capabilities and integrate a fleet tracking solution with their existing service automation software, SAWIN. Increased driver productivity by 13 percent Improved efficiency with SAWIN and NexTraq integration Reduced fuel costs Recovered $30,000 worth of stolen assets Case Study
  • 7. Challenge: Established in 2000, Pipe Works Services, a customer-focused plumbing, heating and air conditioning company servicing several counties in the New Jersey area, was looking to make a switch for its old GPS fleet tracking solution once their lease expired. Paul Giglio, President and Owner of Pipe Works Services, said, “We were very unhappy with our previous fleet management provider and were actively looking to change solutions. We were referred to NexTraq® by ACOWIN, a dispatching integration partner.” Solution: Giglio selected the NexTraq Fleet Tracking solution because of its intuitive interface, reporting capability and automated email alert functionality. Giglio states, “The implementation of NexTraq was extremely easy and training was a matter of creating a username and password. The solution is that easy to use.” Results: Since implementing the NexTraq Fleet Tracking solution, Giglio has been able to effectively monitor his vehicle and drivers’ behavior while optimizing his fleet operations. As Giglio states, “You can’t measure what you don’t know.” The alerts functionality within the NexTraq Fleet Management solution has been especially useful for Pipe Works Services. By setting up alerts, Giglio is immediately notified if a vehicle in his fleet is moving after hours or on the weekends. Additionally, he created geofences around each driver’s home to monitor drive behavior and hold them accountable for their actions. Giglio, said, “Because the drivers know their behavior and workday profiles are monitored, we have increased overall fleet productivity by 35% while reducing fuel costs by 20%.” Giglio also uses the maintenance alerts for all of the vehicles in his fleet to extend the life of his vehicles and cut down on the wear and tear of his fleet. When asked about NexTraq as a company, Giglio has only positive things to say. Giglio, says, “The sales process was fabulous and my account representative did what he said we was going to do. Additionally, the customer service is great. Within an hour of placing a call to customer service, we had an installation issue dealt with immediately.” With plans of automating processes throughout its organization, Pipe Works Services plans to go paperless to do their part as a “green” organization and will continue to push the technology boundaries with iPad integration into their fleet technology. With plans to redesign their site and ramp up their already superior customer service, the company is on the path for continued growth and success. http://www.NexTraq.com/ Pipe Works Services Increases Productivity by 35% with NexTraq Fleet Tracking Full service plumbing, cooling and service company improves overall fleet efficiency while decreasing fuel costs by 20% “Because the drivers know their behavior and workday profiles are monitored, we have increased overall fleet productivity by 35% while reducing fuel costs by 20%.” Paul Giglio, President and Owner of Pipe Works Services For more information on NexTraq, please visit: www.nextraq.com About Pipe Works Services, Inc Established in 2000, Pipe Works Services is a customer-focused plumbing, heating and air-conditioning company located in Chatham, NJ that provides service in Morris, Union, Somerset and Essex counties. From the professionalism of their sales engineers to the dedication of their field personnel, Pipe Works Services is dedicated to providing their customers with the best. For more information about Pipe Works Services, please visit http://www.pipeworksservices.com. Solution Results: Challenge: Established in 2000, Pipe Works Services, a customer-focused plumbing, heating and air conditioning company servicing several counties in the New Jersey area, was looking to make a switch for its old GPS Fleet Tracking solution once their lease expired. 35% increase in overall fleet productivity• 20% decrease in fuel costs• Effectively maintained fleet vehicles• Modified driver behavior• Case Study Fleet Size: 8 vehicles
  • 8. Challenge: Established in 1949, Lake Truck Lines provides commercial drilling materials and a variety of oilfield drilling products throughout Texas and Louisiana. With job sites in remote locations and company expansion, Jerry Santos, General Manager of Lake Truck Lines, began searching for a GPS fleet tracking solution to gain a clear view of his fleet operations and driver productivity. Solution: Santos began his fleet tracking research on Google. After investigating his options, he chose the NexTraqŠ Fleet Tracking solutioQ Santos said, “I chose NexTraq because of the Fleet DispatchŒ application and its ability to give turn-by-turn directions. I also like that the platform is easy to learn.” Results: Within weeks of utilizing the NexTraq GPS Fleet Tracking solution, Santos noticed the increase of fleet productivity. Implementing the Fleet Dispatch application, which provides better communication between dispatchers and drivers through an in-vehicle GarminŠ device, gave Santos more visibility into his fleet operations. With most job sites in remote locations, Santos needed a way to get his drivers there safely and on time. Santos said, “Most of our job sites are in remote places off dirt roads with no street signs. We typically use geographical markers to direct drivers.” Santos has peace of mind knowing that he can communicate with his drivers through the Garmin. Additionally, Santos was able to reduce his overheads costs by 15 percent with the NexTraq Fleet Tracking solution. After getting client complaints, Santos began reviewing his drivers’ work. It didn’t take long for Santos to find the offender. This employee was wasting valuable time between pick up and drop off sites. Santos said, “I was able to go into the NexTraq solution, find the offender and handle the situation accordingly. Without the ability to investigate and bring up the evidence, we would have lost a customer.” Founded in 1949, Lake Truck Lines, a family- owned and operated business, began by delivering fertilizer to farmers. Under company President Douglas Cain, Lake Truck Lines moved from Houston to San Antonio and expanded its fleet size to 72 vehicles over the past 2 years. Currently, Lake Truck Lines works in the Eagle Ford Shale Play of South Texas. The NexTraq Fleet Tracking solution along with the Fleet Dispatch application has been a vital element in allowing that growth. http://www.NexTraq.com/ Lake Truck Lines Reduces Overhead Costs by 15 Percent with NexTraq Fleet Tracking Commercial oilfield transportation company reduces overhead costs while increasing two-way communication between dispatchers and drivers with Fleet Dispatch “I chose NexTraq because of the Fleet Dispatch application and its ability to create turn-by-turn directions for my drivers. I also like that the platform is easy to learn.” – Jerry Santos, General Manager of Lake Truck Lines For more information on NexTraq, please visit: www.nextraq.com About Lake Truck Lines: Founded in 1949, Lake Truck Lines, a family-owned and operated business, began by delivering fertilizer to farmers. Under company President Douglas Cain, Lake Truck Lines moved from Houston to San Antonio and expanded its fleet size to 72 vehicles over the past 2 years. Currently, Lake Truck Lines works in the Eagle Ford Shale Play of South Texas. Solution Results: Challenge: With job sites in remote locations and company expansion, Jerry Santos, General Manager of Lake Truck Lines, began searching for a GPS fleet tracking solution to gain a clear view of his fleet operations and driver productivity. Reduced Overhead Costs by 15% Pinpointed Problem Drivers Created Routes to Remote Job Sites Case Study Fleet Size: 72 vehicles
  • 9. Challenge: Founded in 1969, the Homewood-Flossmoor Park District covers 365 acres and has a total of 32 parks. With 43 employees performing park and building maintenance throughout the Homewood and Flossmoor communities, Doug Boehm, Superintendent of Parks and Planning, needed a way to efficiently monitor driver behavior and improve employee productivity. Solution: After researching several fleet management solutions, Boehm ultimately chose NexTraq® due to its superior customer service and attention to detail. Boehm said, “My NexTraq representative spent a good deal of time working with me and was very patient throughout the entire process.” Results: Since implementing the NexTraq GPS Fleet Tracking solution, Boehm has virtually eliminated the problem areas within his fleet operations.“We have reduced speeding and vehicle idling by 95% with the NexTraq solution,” said Boehm. By utilizing the Posted Speed Alert functionality within the NexTraq platform, Boehm receives instant notifications when drivers are exceeding the posted speed limit of a roadway. “We received over 20 notifications of speeding violations within the first week of implementation. Now, we might only receive one notification a week, if that,” Boehm adds. Along with Speed Alerts, Boehm utilizes the Idle Report as a tool to help monitor excessive vehicle idling and reduce fuel consumption. By monitoring vehicle idling, Boehm can see how much fuel is being wasted and take proactive measures to reduce it. In the future, Boehm plans on utilizing more features and functionalities within the NexTraq solution, ensuring the Homewood-Flossmoor Park District continues providing quality parks and recreation for its residents year after year. http://www.NexTraq.com/ Homewood-Flossmoor Park District Reduces Speeding and Idling by 95% with NexTraq Fleet Tracking Park services municipality uses the Idle Report and Speed Alerts to monitor driver behavior “We received over 20 notifications of speeding violations within the first week of implementation. Now, we might only receive one notification a week, if that.” –Doug Boehm, Superintendent of Parks and Planning for the Homewood-Flossmoor Park District For more information on NexTraq, please visit: www.nextraq.com About Homewood-Flossmoor Park District: Founded in 1969, the Homewood- Flossmoor Park District is dedicated to improving the quality of life for its residents through exceptional recreational opportunities, facilities and parks while practicing environmental stewardship. For more information, visit www.hfparks.com or call 708.957.0300. Solution Results: Challenge: With employees performing park and building maintenance throughout the Homewood and Flossmoor communities, Doug Boehm, Superintendent of Parks and Planning, needed a way to efficiently monitor driver behavior and improve employee productivity. Reduced speeding and idling by 95%• Improved employee productivity• Improved fleet efficiency• Reduced fuel consumption• Case Study Fleet Size: 8 vehicles