Personal Information
Profession
Nexidia
Site Web
www.nexidia.com
À propos
A NICE® Analytics Company. Business solutions for turning customer interactions into valuable insight with advanced speech and text analytics
Mots-clés
interaction analytics
customer service
performance management
call centre
nexidia
speech analytics
contact centre
data
customer relationship management
customer interactions
big data
cartoons
customer satisfaction
cost management
business challenges
reducing churn
insurance
energy
revenue
strategy
quality monitoring
Tout plus
Présentations
(5)Personal Information
Profession
Nexidia
Site Web
www.nexidia.com
À propos
A NICE® Analytics Company. Business solutions for turning customer interactions into valuable insight with advanced speech and text analytics
Mots-clés
interaction analytics
customer service
performance management
call centre
nexidia
speech analytics
contact centre
data
customer relationship management
customer interactions
big data
cartoons
customer satisfaction
cost management
business challenges
reducing churn
insurance
energy
revenue
strategy
quality monitoring
Tout plus